GEM Printing and Photocopying Service Tender Monochrome Onsite 2025

Bidders should confirm local consignee state presence, submit GST, PAN, and experience certificates, provide financials, and include evidence of a dedicated toll-free service line and escalation matrix. Review the ATC document uploaded by the buyer for any additional terms and the 25% quantity/duration adjustment clause.

Required documents include GST registration, PAN, experience certificates, latest financial statements, proof of local service office, proof of paper arrangement (buyer-provided), OEM authorizations if applicable, and the ATC file referenced by the buyer for additional terms.

Eligibility requires a local office in the consignee state, demonstrated onsite printing experience, ability to operate without seller-provided paper, and a dedicated toll-free service line with an escalation matrix to handle service issues promptly.

Bidders must accept up to 25% increases or decreases in contract quantity or duration at contract issuance, and once issued, adjustments are capped at 25%. Plan capacity accordingly and reflect flexible resource allocation in the technical bid.

The available data does not specify exact delivery dates; bidders should rely on the ATC terms and any post-award notification to align deployment timelines with consignee site readiness and paper provisioning schedule.

Bidders must provide a dedicated toll-free support line and an escalation matrix with contact numbers, ensuring timely responses for service disruptions and print issues at the onsite location.

If applicable, submit OEM authorizations or service partner declarations; verify requirement in ATC. If the bidder supplies own equipment, include certifications and service capabilities to meet buyer expectations.

The ATC document is uploaded by the buyer on the tender portal. Review the ATC file thoroughly to confirm additional terms, support obligations, and any hidden conditions before submission.