Indian Army Windows 11 Pro 25H2, MS Office 2024 Pro, Antivirus 1 User–3 Years, Adobe Photoshop Procurement 2026

Tender Overview

The Indian Army, under the Department of Military Affairs, seeks procurement of software licenses including Windows 11 Pro 25H2, Microsoft Office 2024 Pro, Antivirus 1 User for 3 Years, Antivirus 1 User for 3 Years Server Edition, and Adobe Photoshop. Estimated value is not disclosed; the contract covers supply, installation, testing, commissioning, and operator training, with statutory clearances if any. The Buyer reserves a 25% quantity variation during and after contract award, at contracted rates. A distinguishing factor is the inclusion of installation, commissioning, and training within the bid scope, with delivery timelines tied to the original order date and extended periods based on the option clause.

Technical Specifications & Requirements

• Standards/Certifications: ISO 9001 certification for bidder or OEM required.
• Scope of Supply: Include supply, installation, testing, commissioning, operator training, and statutory clearances if applicable.
• Service & Support: Escalation matrix and dedicated toll-free support number required.
• Service Centre: Functional service centre in the state of each consignee location; if absent, establishment within 30 days of award; payment contingent on evidence.
• Warranty/On-site: On-site warranty preferred; for carry-in, centre presence required.

Terms, Conditions & Eligibility

• Option Clause: Quantities may vary up to ±25% during/after contract at original rates. Delivery time calculated from last date of original delivery order, with minimum 30 days; extended time proportionally adjusted.
• ISO 9001 certification for bidder or OEM.
• Payment Terms: Not specified; payment release contingent on service centre evidence and compliance with escalation procedures.
• Documentation: Submit GST, PAN, experience certificates, financial statements, EMD/Security deposits, OEM authorizations, and technical bid documentation as required.