Research & Development Centre (Materials Department) IOCL TGA-DSC-DTA AMC Tender 2026 Netzsch Germany

Tender Overview

The opportunity is issued by the Research & Development Centre (materials Department), Indian Oil Corporation Limited for an Annual Maintenance Contract (AMC) covering the TGA-DSC-DTA unit supplied by M/s NETZSCH Technologies Germany. The procurement scope centers on ongoing maintenance services, with no BOQ items or listed quantities. The engagement targets sustained performance of the Netzsch TGA-DSC-DTA system, ensuring instrument reliability and uptime in a research environment. The tender emphasizes AMC delivery of preventive maintenance, calibration, and swift fault resolution, with the vendor’s capability to service a high-precision thermal analysis instrument being a differentiator. Unique aspects include alignment with Netzsch equipment specifics and potential OEM-aligned spares access.

Technical Specifications & Requirements

• Product/Service: AMC for TGA-DSC-DTA unit from NETZSCH Technologies Germany.
• Category/Scope: Annual Maintenance Contract; preventive maintenance, calibration, breakdown repair, on-site support.
• Location/Institution: IOCL R&D Centre (Materials Department); location not disclosed in the data.
• Key Requirements: OEM-aligned service with access to Netzsch spare parts; service certainty for a precision thermal analyzer system; potential need for competent technicians trained on Netzsch instrumentation.
• Value Indicators: No estimated value or EMD disclosed; no BOQ items to quantify quantities.
• Delivery/Response: AMC terms likely annual with renewal options and service response commitments; expect adherence to Netzsch maintenance standards.
• Experience/Compliance: Prior experience with Netzsch TGA-DSC-DTA units and biomedical/materials research environments is implied.

Terms, Conditions & Eligibility

• EMD/Security: Not specified in the provided data; bidders should anticipate standard EMD or bid security as per IOCL practice.
• Experience: Experience in maintaining Netzsch TGA-DSC-DTA equipment or equivalent high-precision thermal analyzers.
• Delivery/Response Time: On-site service and timely travel as required; 24/7 emergency support may be implied by AMC norms.
• Documentation: OEM authorization or proof of Netzsch training, prior maintenance contracts, and financial stability evidence.
• Warranty/Support: OEM-compliant warranty on spare parts and service interventions; response SLAs to be defined in ATC.
• Payment Terms: Standard IOCL terms to apply; exact percentages and milestones to be specified in ATC.