Madhya Pradesh General Administration Department TV Procurement Morena 476001 Samsung LG Sony LED TVs ISO BIS 1 Year Warranty 2026

Tender Overview

The procurement is for LED televisions under the General Administration Department, Morena, Madhya Pradesh (476001). Eligible brands are restricted to Samsung, LG, and Sony with valid OEM authorization. The scope includes Supply, Installation, Testing and Commissioning of the TVs, with mandatory minimum manufacturer warranty of 1 year and brand datasheets. Bidders must demonstrate a functional service center in the consignee’s state or establish one within 30 days of award, plus a toll-free support line and an escalation matrix. The buyer reserves a 25% quantity variation during contract execution, impacting delivery timelines and overall contract value. The tender emphasizes product authenticity, official website verification, and adherence to bid documents for brand-specific specifications. This tender highlights brand compliance, post-sale service readiness, and on-site support as critical selection factors, with a focus on ensuring seamless delivery and installation across Morena.

Technical Specifications & Requirements

• Product category: LED televisions (Samsung / LG / Sony branded)
• Display size & technology: LED display with specified diagonal size, display technology, backlight type, and peak brightness per model
• Core specs to be matched: native resolution, duty cycle, BEE star rating, and overall performance metrics
• Quality & compliance: BIS license, type-test/certificates, OEM authorization, and model datasheet with official website link
• Delivery & scope: Supply, installation, testing and commissioning; delivery timelines flexible with option clause up to 25% quantity change
• Warranty & service: minimum 1-year manufacturer warranty; dedicated service centers in-state; toll-free support; escalation contacts; on-site warranty applicable
• Documentation: brand datasheet, authorization letter, and compliance certificates prior to bid completion
• Quality controls: ensure model matches bid specifications and official brand verification

Terms, Conditions & Eligibility

• EMD & payment: terms not disclosed; ensure compliance with standard bid deposits and payment terms per State government guidelines
• Delivery: delivery and commissioning included; option to extend as per quantity variation clause
• Service & support: functional service center in consignee state; 30-day deadline to establish if not present at bidding; toll-free support and escalation matrix required
• Branding & eligibility: only OEMs or authorized dealers; must provide valid OEM authorization letter and product datasheet with official website link
• Certificates: BIS license, type-test and approvals as prescribed; product authenticity verified on brand site
• Warranty: minimum 1-year warranty or OEM policy compliance; post-warranty support to be clarified in bid