Dot Matrix Printers (V2)
Indian Army
PATNA, BIHAR
Posted:
14 September 2025
Closed:
24 September 2025
GEM
GEM
South Eastern Railway Dot Matrix Printers Tender 2026 – Dot Matrix Printers (V2) Q2 with IS/ISO caps 308500
Bid Publish Date
07-Jul-2026, 1:21 pm
Bid End Date
20-Jul-2026, 2:00 pm
Value
₹3,08,500
Progress
Issue07-Jul-2026, 1:21 pm
AwardPending
Quantity
20
Bid Type
Single Packet Bid
Key Highlights
- • Details show a 25% flexible quantity clause during and after contract initiation
- • Supply, Installation, Testing and Commissioning (S&IC) scope clearly defined
- • On-site warranty requirement with 5-day service rectification target and 0.5% weekly penalty
- • Dedicated toll-free service line and explicit escalation matrix for service support
- • Imported products require India-based registered office for after-sales service
Categories
1
Tender Overview
The South Eastern Railway (Indian Railways) invites bids for Dot Matrix Printers (V2) under the Q2 category, with an estimated value of ₹308,500. The scope covers Supply, Installation, Testing and Commissioning of the printers, including on-site warranty terms and required service capabilities. The buyer reserves up to a 25% quantity increase/decrease, with delivery timelines linked to the original and extended periods. A functional service center within the consignee state must be established if not existing, and a dedicated toll-free service line is required. This tender emphasizes post-warranty support, on-site service, and OEM-backed after-sales in India.
Technical Specifications & Requirements
- Product category: Dot Matrix Printers (V2) as per tender scope, with execution under the “Generic” specification umbrella
- Key performance metrics include: Print speed in draft mode (characters per second at 10 cpi), and input data buffer capacity (in KB)
- Functional features include: Carbon copy support, print direction options, and compatibility with specific ticket roll dimensions (mm)
- Connectivity: defined ports and operating system support; durability metrics include Mean Time Between Failure (Hours) and minimum print head life; life of OEM ribbon (million characters)
- Certification and warranty: On-site warranty period and requirement to meet OEM and possibly ISO/BIS standards as applicable to railway procurement
Terms, Conditions & Eligibility
- Quantity adjustment: ±25% of bid quantity during contract and currency, with delivery calculations based on original/extended periods
- Scope: Bid price must cover Supply, Installation, Testing, and Commissioning (S&IC)
- Service & Support: Functional Service Centre in the state of each consignee location; on-site warranty may override; dedicated toll-free service line and escalation matrix required
- OEM/import rules: If imported, OEM/authorized seller must have registered Indian office for after-sales support
- Penalties: 0.5% unit price penalty per week for warranty service delays, capped at 10% of total contract value; penalties recoverable via performance security
- Special conditions: Delivery timelines anchored to original delivery order dates; option clause adherence required
- Documentation: Compliance with buyer terms and warranty servicing norms prior to award
Key Specifications
-
Product/service: Dot Matrix Printers (V2) - railway procurement
-
Quantities: Not specified; option to increase/decrease by 25% during/after contract
-
Estimated value: ₹308,500
-
Experience: Prior supply/installation of dot matrix printers or compatible devices
-
Quality/standards: On-site warranty; OEM/ribbon life metrics; compatibility with ticket roll dimensions
-
Delivery: From award date; extended time calculation formula provided; minimum 30 days
Terms & Conditions
-
EMD: not specified in data; submit as per standard tender security if required
-
Delivery & option clause: ±25% quantity with calculation formula and minimum 30 days
-
Warranty & penalties: 5-day rectification window; 0.5% weekly LD; max 10% contract value
Important Clauses
Payment Terms
Not explicitly stated; payment likely upon successful SITC with standard Railway terms after delivery and acceptance
Delivery Schedule
Delivery period linked to last date of original delivery order; extended time proportional to quantity change, minimum 30 days
Penalties/Liquidated Damages
0.5% of unit price per week for warranty defects/rectification delays; cap at 10% of total contract value; penalties recoverable from PBG or direct payment
Bidder Eligibility
-
Functional service centre in the state of each consignee location or plan to establish within 30 days of award
-
Dedicated toll-free service line and escalation matrix available to buyers
-
OEM authorization if bidding on behalf of an OEM; Indian registered office for after-sales support for imported items
Additional Tender Data
Commercial Details
Tender Category
Goods
Bid To RA
No
Bid To RA Enabled
No
Item Category
Dot Matrix Printers (V2) (Q2)
Delivery Details
Max Delivery Days
15
Delivery Locations
1
Delivery Cities
Medinipur West
Delivery Pincodes
721301
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| LIPIKA DIGAR | 721301,South Eastern Railway Kharagpur DRM Building P.O.- Kharagpur | Medinipur West | West Bengal | 721301 | 20 | 15 | - |
Authority Records
MINISTRY OF RAILWAYS
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Documents 4
GeM-Bidding-9555228.pdf
Main Document
GeM Category Specification
GEM_CATEGORY_SPECIFICATION
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
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Karnataka Antibiotics And Pharmaceuticals Limited Dot Matrix Printers Tender 2026 Karnataka - Q2 V2 Printer Specifications
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Posted:
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Closed:
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GEM
Tender Results
Loading results...
Technical Specifications
1 Item
Item #1 Details
View Catalog| Category | Specification | Requirement |
|---|---|---|
| Generic | Description of Store | Dot Matrix Printer Supplied with Minimum 1 OEM Ribbon |
| Generic | Number of Pins | 9.0, 24.0 Or higher |
| Generic | Number of Columns | 136.0 Or higher |
| Performance | Print Speed in Draft Mode at 10 characters per Inch (in characters per second) | 200 to 299, 300 to 399, 400 to 499, 500 to 599 Or higher |
| Performance | Input Data Buffer Capacity (in KB) | 101 to 150 Or higher |
| Functional | Features | Integrated cutting edge for paper tearing, Rugged printer, capable of continuous operation for up to 16 hours |
| Functional | Carbon Copy Supported | 1 Original + 3 Copies, 1 Original + 4 Copies Or higher |
| Functional | Print Direction Supported | Bidirectional Or higher |
| Functional | Supported ticket roll dimension (in mm) | 120 x 64 |
| Connectivity | Ports | 1 x Parallel Port, 1 x USB Type A, 1 x Serial Port |
| Connectivity | Operating System Supported | Windows, Linux |
| Reliability & Durability | Mean Time Between Failure (in Hours) | 5,001 to 10,000, 10,001 to 15,000, 15,001 to 20,000 Or higher |
| Reliability & Durability | Minimum Print head Life | 400 million characters Or higher |
| Reliability & Durability | Life of OEM Ribbon Supplied (in Million Characters) | 2.1 to 3.0, 3.1 to 4.0, 4.1 to 5.0, 5.1 to 7.0, 7.1 to 10.0, 10.1 to 15.0 Or higher |
| Certification | On-site Warranty (in Years) | 1 |
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Required Documents
1
GST Registration Certificate
2
Permanent Account Number (PAN) card
3
Experience certificates for similar dot matrix printer supply/installation
4
Financial statements demonstrating financial stability
5
EMD documents or equivalent security as per tender terms
6
Technical bid documents demonstrating compliance with printer specifications
7
OEM authorization letters (if bidding on behalf of an OEM)
8
Proof of functional service center or plan to establish one within 30 days of award
Frequently Asked Questions
How to bid for Dot Matrix Printers tender in South Eastern Railway 2026
Bidders should submit GST, PAN, and financials, along with OEM authorizations if applicable. Ensure compliance with on-site warranty requirements, service centers in the consignee state, and provide documentation for supply, installation, testing, and commissioning. Include an escalation matrix and toll-free support contact for service.
What documents are required for Dot Matrix Printers tender in SE Railway
Required documents include GST certificate, PAN, experience certificates for printer supply/installation, financial statements, EMD, technical bid, OEM authorization, and proof of a functional service center or a plan to establish one within 30 days of award.
What are the technical specifications for Dot Matrix Printers V2 in this tender
Key specs include print speed in draft mode at 10 cpi, input data buffer capacity, carbon copy support, print direction options, supported ticket roll dimensions, required ports, OS support, mean time between failures, minimum print head life, and OEM ribbon life in million characters.
What are the delivery terms and quantity flex in this SE Railway bid
Quantity can vary ±25% from bid quantity during contract and in currency; delivery period is calculated from the last date of the original order with a minimum 30 days extension for increased quantities.
What are the warranty and penalty terms for Dot Matrix Printers tender
Warranty mandates timely servicing within 5 days of defect notification; a penalty of 0.5% of unit price per week for delays, capped at 10% of total contract value; penalties may be deducted from PBG or paid upfront.
Which organization and location does this tender target for printers
This tender is issued by South Eastern Railway under Indian Railways, targeting printer procurement and related SITC within the railway’s jurisdiction; bids should align with railway procurement norms and service requirements.
What is the estimated value and scope for Dot Matrix Printers in SE Railway
Estimated value is ₹308,500; scope includes supply, installation, testing, and commissioning of dot matrix printers, with on-site warranty and service support; quantity adjustments up to 25% may affect delivery timelines.
What is required for after-sales support for imported printers
Imported items require a registered Indian office of the OEM or authorized seller to provide after-sales service; documentation proving this must be submitted with bid.
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Documents 4
GeM-Bidding-9555228.pdf
Main Document
GeM Category Specification
GEM_CATEGORY_SPECIFICATION
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS