Odisha School & Mass Education Department procurement tender for security/service components 2026

Tender Overview

School And Mass Education Department Odisha invites bids for multiple items under 26 BOQ entries, with no specific product details disclosed. The procurement includes an option to increase order quantity up to 25%, at contracted rates, during and after the initial delivery window. An AMC post-warranty is mandated at 3% of contract price per annum, with security linked to AMC performance. Delivery and service timelines interplay with option extension, and penalties apply for delayed service. This tender emphasizes post-warranty maintenance, dedicated technical staff, and strict adherence to SLAs. The lack of explicit product specs suggests bidders must rely on offered warranty, AMC terms, and service commitments as critical differentiators. Location and exact scope remain unspecified, suggesting broad applicability across Odisha government educational facilities. Unique terms include performance security adjustment for AMC and a 2% AMC value security, valid through the AMC period plus two months.

Technical Specifications & Requirements

• No product specifications provided in the BOQ; however, terms require: dedicated service personnel for timely servicing, and a 3-day rectification window post defect notification during warranty.
• Penalty for delay: 0.5% of Unit Price per week of delay beyond the 3-day window.
• Warranty and AMC: 1-year warranty with renewal option via AMC at 3% per annum of contract price, payable quarterly post-service.
• Performance security adjustments: original security refunded after AMC performance security of 2% of total AMC value is submitted.

Terms, Conditions & Eligibility

• Option Clause: Purchaser may increase/decrease quantity by up to 25% during contract; extended delivery timelines follow a calculated formula.
• Warranty/AMC: Mandatory 1-year warranty; post-warranty AMC at 3% per annum; quarterly payment for AMC; suspension of security if AMC not accepted.
• Delivery & Penalties: 3-day defect rectification; 0.5% per week penalty for delays; penalties payable to the buyer or recoverable.
• Documentation and compliance details are governed by the tender terms; no product-specific standards are listed.