ANNUAL MAINTENANCE SERVICES FOR WATER PURIFICATION AND CONDITIONING SYSTEM (Version 2) - Potable Wa
N/a
Posted:
23 April 2025
Closed:
1 May 2025
GEM
Tender Overview
The Indian Army, Department Of Military Affairs, seeks annual maintenance services for Potable Water Purification Systems (Version 2), covering Reverse Osmosis or UV-based units. The scope is maintenance in Package-5: Water purifier and conditioning system maintenance involving basic servicing for 5 to 7 units, with an estimated value around ₹10,000. The opportunity highlights a need for ongoing service support including an Escalation Matrix with contact numbers for prompt assistance. Location details are not disclosed in the data, but the tender targets Army facilities requiring reliable water purification uptime. The procurement emphasis lies on routine upkeep, fault diagnosis, and preventive care to sustain potable water reliability in field environments. Key differentiator rests on the structured service support requirement and the specific packaging of maintenance across 5–7 devices within Package-5.
Technical Specifications & Requirements
- System type: Potable water purification using RO or UV methods
- Scope: Basic servicing and preventive maintenance for 5 to 7 units within Package-5
- Maintenance focus: Routine checks, cleaning, filter replacements, sanitization, and operational verification
- Service deliverables: Regular service visits, fault response, and uptime maintenance for field-grade water systems
- Documentation: Escalation Matrix with telephone numbers for service support; OEM/technician support anticipated where applicable
- Notable gaps: No explicit BOQ items or technical performance thresholds provided
Terms, Conditions & Eligibility
- EMD: Not specified
- Estimated value: ₹10,000.0
- Service window: Not disclosed; delivery schedule not specified
- Documentation: Likely GST, PAN, experience certificates, and OEM authorizations as typical bid requirements
- Support: Escalation matrix mandatory; clear contact channels for service assistance
- Penalties/SLAs: Not specified in data; bidders should seek clarifications
- Location: Not disclosed; bidders should verify participating region with Army procurement
