Window 11 Pro 24H2
Indian Army
Sri Ganganagar, RAJASTHAN
Posted:
12 December 2025
Closed:
23 December 2025
GEM
GEM
Indian Army Window 11 Pro 24H2 Procurement 2026 - IS Pro license, OEM Support, USA/India Compliance
Bid Publish Date
28-May-2026, 10:05 am
Bid End Date
08-Jun-2026, 10:00 am
Value
₹2,00,000
Location
DEHRADUN , UTTARAKHAND
Progress
Issue28-May-2026, 10:05 am
AwardPending
Quantity
10
Bid Type
Two Packet Bid
Categories
1
Tender Overview
The Indian Army under the Department Of Military Affairs seeks procurement of Window 11 Pro 24H2 licenses with an estimated value of ₹200,000. The tender emphasizes OEM/authorized seller support in India for after-sales service and a robust warranty framework. A flexible quantity clause allows up to 25% quantity adjustment during procurement and contract execution. Delivery timelines anchor on the original delivery period, with extensions computed if options are exercised, ensuring minimum 30 days for additional time. The bid requires competent on-ground service personnel to address warranty servicing as per the SLA. This tender highlights mandatory Indian after-sales capability and vendor accountability for timely rectifications.
Technical Specifications & Requirements
- Product: Window 11 Pro 24H2 licenses
- Standards/Compliance: OEM authorization with registered Indian office for after-sales support; service delivery must meet SLA terms
- Warranty/Support: Dedicated technical engineers deployed for warranty period; timely servicing and defect rectification
- Delivery/Quantity: Delivery timeline linked to last date of original delivery order; option quantity up to 25%; extension period calculated as (additional quantity/original quantity) × original delivery period, minimum 30 days
- OEM/Brand: OEM or Authorized Seller of OEM; Indian office presence required
- Pricing/Value: Estimated contract value of ₹200,000; contract may include price adjustments within the option window
- Documentation: Compliance with bid terms including after-sales service capability
Terms & Eligibility
- Delivery Clause: Delivery period starts after the original delivery order; option clauses allow up to 25% quantity variation during contract
- OEM Requirement: For imported products, ensure an Indian registered office for after-sales support
- Warranty SLA: Adequate service personnel deployed to meet timely warranty servicing standards
- Documentation: Submit OEM authorization proof and evidence of Indian service capability
- Penalty/LIability: SLA-based warranty fulfillment and timely rectification obligations
- Currency/Payment: Not specified in the available data; contract terms to govern payment cadence
- Restrictions: All terms must align with the buyer’s option clause and delivery calculations
Key Specifications
-
Product/service name: Window 11 Pro 24H2 licenses
-
Estimated value: ₹200,000
-
Delivery terms: aligned with original delivery order; option quantity up to 25%
-
OEM/authorization: OEM or Authorized Seller with registered India office
-
Warranty/Service: dedicated technical personnel for warranty period per SLA
-
After-sales: India-based service support capability required
Terms & Conditions
-
Option Clause allows 0–25% quantity variation during and after contract
-
Imported products require India-based OEM/authorized seller for service
-
SLA-driven warranty servicing with deployment of engineers
Important Clauses
Payment Terms
Not specified in available data; standard government terms to apply per contract
Delivery Schedule
Delivery period starts from last date of original delivery order; additional time formula with minimum 30 days
Penalties/Liquidated Damages
Not detailed in data; performance penalties to be governed by SLA and purchase order terms
Bidder Eligibility
-
Must provide OEM authorization or be an authorized seller for Windows 11 Pro 24H2 licenses
-
Must have India-based after-sales service capability with offices and engineers
-
Must commit to delivery within the period defined by the original order and any exercised option clause
Additional Tender Data
Commercial Details
Tender Category
Goods
Bid To RA
No
Bid To RA Enabled
No
Item Category
Window 11 Pro 24H2
Authority Records
MINISTRY OF DEFENCEMILITARY AFFAIRS DEPARTMENT
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Documents 3
GeM-Bidding-9390444.pdf
Main Document
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
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Historical Data
Required Documents
1
GST registration certificate
2
Permanent Account Number (PAN) card
3
OEM authorization/registered dealer certificate
4
Proof of Indian post-sales service capability (office address proof, service engineer roster)
5
Technical compliance documents for Windows 11 Pro 24H2 licenses
6
Financial statements or turnover evidence (if requested by terms)
7
Experience certificates related to OS licensing/enterprise software supply
8
Bid security or EMD documentation (as specified by terms)
Frequently Asked Questions
How to bid for Window 11 Pro 24H2 licenses tender in India Army 2026
Bidders must secure OEM authorization for Windows 11 Pro 24H2 licenses and prove India-based after-sales service availability. Prepare documents including GST, PAN, OEM proof, and SLA commitments. Delivery terms follow the original order with possible 25% quantity adjustment; ensure SLA-aligned warranty servicing during the contract.
What documents are required for Windows 11 Pro bid in Indian Army
Submit GST certificate, PAN card, OEM authorization, proof of India-based service office, OS licensing technical compliance, and financial statements if requested. Include experience certificates in OS licensing projects and any prior government procurement experience to strengthen eligibility.
What are the delivery terms for Windows 11 licenses tender 2026
Delivery starts from the last date of the original delivery order. An option to increase quantity up to 25% is allowed during contract, with extensions calculated as (additional/original) × original delivery period, minimum 30 days. SLA-based warranty servicing is required.
What standards or certifications are required for this Windows tender
OEM authorization and proof of India-based service capability are required. While specific ISO or IEC standards are not listed, compliance with SLA-based warranty terms and India-based after-sales service is mandated for timely rectification of defects.
What is the estimated contract value for the Army OS licenses
The estimated contract value is ₹200,000. This value informs bidder pricing strategies and volume assumptions, with potential adjustments allowed under the 25% option clause during procurement and contract execution.
What documents prove eligibility for Windows 11 license bid in Army
Provide GST, PAN, OEM authorization, India-based service proof, OS licensing tech compliance, and prior OS licensing experience certificates. Ensure service engineers roster is available for warranty period support as per SLA.
When does delivery occur for the Windows 11 tender in 2026
Delivery is anchored to the original delivery order date. If quantities increase under the option clause, the extended delivery period uses the formula with a minimum 30 days, ensuring a feasible deployment window for licenses.
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Documents 3
GeM-Bidding-9390444.pdf
Main Document
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS