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Software Technology Parks Of India AC Annual Maintenance Tender 2025 - AIR CONDITIONER Maintenance Govt IT Dept India

Bid Publish Date

21-Nov-2025, 10:23 pm

Bid End Date

12-Dec-2025, 11:00 am

Bid Opening Date

12-Dec-2025, 11:30 am

Value

₹88,500

Progress

Issue21-Nov-2025, 10:23 pm
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

4

Bid Type

Two Packet Bid

Categories 2

Tender Overview

The Software Technology Parks Of India (STPI) under the Department of Electronics and Information Technology invites bids for Annual Maintenance service - AIR CONDITIONER. Estimated value is ₹88,500.00. Location details appear unspecified; scope focuses on ongoing maintenance for existing air conditioning units. The tender emphasizes compliance with the provided Scope of Work and ATC, requires a complete tender document submission, and mandates dedicated service support channels. A 50% quantity/duration adjustment option exists before and after contract issuance, with a formal escalation process for service issues. This procurement targets qualified service providers capable of timely, reliable AC maintenance and support aligned to government procurement practices.

Technical Specifications & Requirements

  • Service category: Annual Maintenance for AIR CONDITIONER units
  • Financial/operational requirements: ₹88,500.00 estimated value; no BOQ items listed
  • Compliance: bidder must submit the complete tender document with all pages signed and stamped; compliance with ATC clauses provided on Page 3
  • Service support: dedicated toll-free service number and an escalation matrix for service support; OEM/partner must provide these details
  • Contract flexibility: option to adjust contract quantity or duration up to 50% at tender issue; post-issuance adjustments capped at 50%; bidders must accept revised terms
  • Documentation: ensure upload of required certificates and adherence to bidder financial status criteria; avoid rejection through complete documentation
  • Additional terms: representation rules for TEC-rejected bidders and other ATC requirements apply

Terms, Conditions & Eligibility

  • EMD: not specified in data; ensure readiness per standard STPI terms
  • Financial standing: bidder must not be under liquidation or similar proceedings
  • Documentation: upload all required certificates/documents per Bid document, ATC, and Corrigendum
  • Compliance: submit signed compliance with Scope of Work and ATC; sign and stamp the complete tender document
  • Service commitments: provide dedicated toll-free support and escalation matrix
  • Penalties/warranty: terms not detailed; comply with standard service standards and any ATC penalties if stated
  • Qualification: supplier experience in AC maintenance and capability to deliver government procurement services

Key Specifications

    • Product/Service: Annual Maintenance for AIR CONDITIONER units
    • Estimated Value: ₹88,500.00
    • Support Channel: Dedicated toll-free service number; escalation matrix
    • Contract Flexibility: Quantity/duration adjustability up to 50%
    • Documentation: Complete tender document signed and stamped; all required certificates
    • Compliance: Adherence to Scope of Work (SoW) and ATC on Page 3

Terms & Conditions

  • EMD: amount unclear; bidders must verify and prepare submission as per terms

  • Delivery/Scope: maintenance for AC units under STPI DoE&IT

  • Payment: terms not specified; ensure readiness to comply with standard government payment terms

Important Clauses

Payment Terms

Not explicitly stated; bidders should align with standard government procurement payment practices and ATC if provided

Delivery Schedule

Maintenance services to be provided as per Scope of Work; escalation process enforced for service delays

Penalties/Liquidated Damages

Not detailed in data; bidders should refer to ATC for any LD or performance penalties

Bidder Eligibility

  • Not under liquidation or court receivership

  • Financial stability and ability to submit required documents

  • Experience in AC maintenance and government procurement compliance

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Required Documents

1

GST certificate

2

PAN card

3

Experience certificates

4

Financial statements

5

EMD document (if applicable per tender terms)

6

Technical bid documents

7

OEM authorizations (if required)

8

Signed compliance with Scope of Work and ATC

9

Complete tender document with pages signed and stamped

Frequently Asked Questions

How to bid for the STPI AC maintenance tender India 2025?

Bidders must submit the complete tender document with all pages signed and stamped, provide GST, PAN, experience, financial statements, and EMD as applicable. Ensure compliance with the Scope of Work and ATC, and include a dedicated toll-free support and escalation matrix. Deliver the signed compliance document on official letterhead.

What documents are required for the STPI AC maintenance bid 2025?

Required documents include GST certificate, PAN, experience certificates, financial statements, EMD documents, technical bid, and OEM authorizations if needed. Also include signed compliance with SoW and ATC and the entire tender document signed and stamped.

What are the technical specifications for AC maintenance in this tender?

The tender specifies Annual Maintenance for AIR CONDITIONER units, with an estimated value of ₹88,500.00. No BOQ items are listed; bidders must rely on the SoW and ATC provided on Page 3 for detailed service scope, response times, and maintenance tasks.

What is the contract quantity flexibility for this AC service tender?

The contract allows a 50% increase or decrease in quantity or duration before award, and after issue, quantity or duration can be adjusted by up to 50% with bidder acceptance of revised terms.

How will service support be structured for this AC maintenance tender?

Bidders must provide a dedicated toll-free service number and an escalation matrix detailing contact points and escalation levels to ensure prompt resolution of maintenance issues.

Are there penalties or performance bonds for failing to meet SLAs?

Penalties or LD terms are not specified in the data; bidders should consult the ATC for any explicit penalties and ensure compliance with standard government SLA expectations.

What is the eligibility criteria for bidders in this STPI tender?

Eligibility requires non-liability to liquidation, valid registrations (GST/PAN), and proven AC maintenance experience suitable for government procurement; documentation must be complete and signed.

When is the submission deadline for the STPI AC maintenance bid 2025?

Specific submission deadlines are not provided in the data; bidders should review the tender document, ATC, and Corrigendum for exact dates and submission instructions.

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