Indian Air Force Repair & Overhauling Service for Multifunction Machines and Hydraulic Jacks Tender 2026

Tender Overview

The Indian Air Force invites bids for Repair and Overhauling Service of Multifunction Machines (MFM) and Repair of Hydraulic Jacks, under a government procurement process in India. The scope focuses on service delivery for maintenance and overhaul, with emphasis on continuity of operation and post-sale support. Bidders must meet shelf-life and market-life rules, ensure service capability within the consignee state, and provide dedicated service channels. The procurement highlights include a mandated service office within the consignee state, a toll-free service line, and an escalation matrix, ensuring timely response and accountability. The lack of BOQ items suggests a turnkey or scope-defined service engagement rather than discrete line-items. The ATC/ATC amendments imply compliance with common buyer-specified conditions and post-award support. Unique aspects center on asset maintenance life-cycle, non-obsolescence, and post-delivery availability commitments.

Technical Specifications & Requirements

• Product/service: Repair and Overhauling Service for Multifunction Machines (MFM) and Hydraulic Jack repair per buyer terms.
• Standards/requirements: No formal specifications published; emphasis on service capability, post-delivery support, and OEM-aligned maintenance.
• Service delivery: Office of Service Provider must be located in the state of consignee; dedicated toll-free support; documented escalation matrix.
• Documentation: Upload certificates and documents requested in the Bid Document/ATC; proof of past experience accepted via contract copy with invoices or client execution certificate.
• Scope clues: 0 BOQ items indicate a consolidated service contract or ad-hoc scope; emphasis on non-obsolescence and shelf-life rules.
• Experience criteria: Valid proof via client documentation or equivalent; no explicit value thresholds published.

Terms, Conditions & Eligibility

• Financial standing: Bidder must not be in liquidation or similar financial distress; no bankruptcy.
• Market life: Offered products must have at least 7 years residual market life; not declared end-of-life by OEM within that period.
• Shelf life: Spare parts must have minimum 2 years shelf life; at supply, at least 1 year usable shelf life remaining.
• Assignment/Sub-contract: No assignment or sub-contract without prior written consent; ultimate liability remains with the seller.
• Service setup: Office of service provider in the state of the consignee; dedicated toll-free service line; escalation matrix.
• Certifications: Upload all certificates/documents sought in Bid Document/ATC; non-submission may lead to rejection.
• Past experience: Proof via contract copy with invoices or execution certificate acceptable; alternative documents allowed.
• Delivery & payment specifics: Not explicitly stated; adheres to typical government procurement norms and ATC terms.