Operation and Maintenance Services of Power Generator(DG-Set) - Package 3 - O&M Service with opera
Employees Provident Fund Organisation (epfo)
Posted:
17 July 2025
Closed:
28 July 2025
GEM
GEM
Central Board of Direct Taxes O&M DG-Set Tender Sivasagar Assam 2026 IS 550 Compliant Power Generator Maintenance
Progress
Issue04-Jun-2026, 9:04 pm
AwardPending
Quantity
1
Bid Type
Two Packet Bid
Key Highlights
- • Local presence required: Office of Service Provider in the state of the consignee
- • 5% Security Deposit; Non-Disclosure Agreement mandatory
- • 2-hour guaranteed service response time on intimation
- • World Bank terms may apply if WB funded
- • Dedicated toll-free service number and escalation matrix required
- • No BOQ items specified; scope focuses on DG-Set O&M and comprehensive maintenance
- • Submission of certificates/documents as per ATC/Corrigendum mandatory
Tender Overview
The Central Board Of Direct Taxes (CBDT), Department Of Revenue, invites bids for Operation and Maintenance Services of a Power Generator (DG-Set) Package 3 in SIVASAGAR, ASSAM 785640. The scope focuses on comprehensive maintenance and operational support for DG-Set assets, with a commitment up to 2000 hours of service. The tender emphasizes rapid service response, with a 2-hour service provision requirement upon intimation and a mandatory NDA. The contract also embeds World Bank terms where applicable and requires the service provider to have a local office in the consignee state.
Technical Specifications & Requirements
- Service scope: DG-Set O&M and comprehensive maintenance for Package 3; exact equipment list not specified in BOQ.
- Response time: 2 hours from intimation; non-compliance may trigger contract termination.
- Service infrastructure: credible local presence in Assam; dedicated/toll-free support line; detailed escalation matrix.
- Documentation: NDA to be signed; security deposit equal to 5% of total contract value; compliance with World Bank terms if funded.
- Additional terms: bidder must upload required certificates/documents as per ATC/Corrigendum; office location evidence required.
Terms & Eligibility
- Security Deposit: 5% of total contract value; failure to deposit within prescribed time may cancel award.
- NDA: mandatory for confidential information handling.
- Service commitment: 2-hour response; non-performance may lead to immediate termination.
- WB terms: applicable only if project is World Bank funded.
- Compliance: must have dedicated service support, escalation matrix, and valid certifications as specified in the ATC.
- Documentation: submission of all certificates and documents sought in the Bid document/ATC/Corrigendum.
Key Specifications
-
DG-Set Operation & Maintenance: Package 3 scope with up to 2000 hours
-
Delivery/Response: 2-hour service response from intimation
-
Standards/Compliance: World Bank terms if funded; IS/ISO certifications as applicable per ATC
-
Security: 5% of total contract value as Security Deposit
-
Documentation: Mandatory certificate uploads per ATC/Corrigendum; NDA
-
Support: Dedicated toll-free service line with escalation matrix
Terms & Conditions
-
EMD not explicitly stated; security deposit 5% of contract value
-
2-hour service response; potential contract termination for delay
-
World Bank terms may apply; ensure local Assam office presence
-
NDAs required for confidentiality; all documents per ATC/Corrigendum
Important Clauses
Payment Terms
Payment terms not explicitly stated in data; imply standard Govt norms; ensure payment alignment with service delivery milestones and 5% security deposit
Delivery Schedule
2-hour response time upon intimation; failure may trigger termination without notice
Penalties/Liquidated Damages
Immediate termination rights for serious non-performance; LD details not specified in data
Bidder Eligibility
-
Must have local Assam presence; provide evidence of office in state
-
Demonstrable experience in DG-Set O&M or similar critical power systems
-
Ability to furnish NDA and complete certificate submissions as per ATC/Corrigendum
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Operation and Maintenance Services of Power Generator(DG-Set) - Package 3 - O&M Service with operational and comprehensive maintenance; 2; Upto 2000 Hours
Authority Records
MINISTRY OF FINANCEREVENUE DEPARTMENT
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Documents 7
GeM-Bidding-9423788.pdf
Main Document
Other Documents
OTHER
Buyer uploaded ATC document
ATC
Other Documents
OTHER
Other Documents
OTHER
Buyer uploaded ATC document
ATC
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
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Required Documents
1
GST registration certificate
2
Permanent Account Number (PAN) card
3
Experience certificates for similar DG-Set O&M contracts
4
Financial statements or turnover evidence
5
EMD/Security deposit payment proof (as applicable)
6
Technical bid documents and compliance certificates
7
OEM authorization or service partner credentials
8
NDA acknowledgment copy
9
Proof of local office in Assam (state of consignee)
Frequently Asked Questions
Key insights about ASSAM tender market
How to bid for CBDT DG-Set O&M tender in Sivasagar Assam 2026?
Bidders must meet eligibility criteria, upload all required documents, and sign the NDA. Submit proof of local Assam office, 5% security deposit, and fulfill 2-hour service response. Ensure compliance with ATC/Corrigendum and World Bank terms if funded, then submit technical and financial bids through the official portal.
What documents are required for CBDT DG-Set maintenance bid in Assam?
Required documents include GST certificate, PAN, experience certificates for DG-Set O&M, financial statements, EMD/security proof, OEM authorizations, NDA acknowledgment, and proof of local office in Assam. All certificates must be uploaded as per ATC/Corrigendum.
What are the technical specifications for the DG-Set O&M tender in Sivasagar?
The tender specifies Operation & Maintenance for Package 3 DG-Set with up to 2000 hours. Exact equipment list is not provided; emphasis is on rapid service with a 2-hour response, and adherence to World Bank terms if applicable. Compliance with relevant standards will be evaluated in bids.
What is the security deposit required for this CBDT procurement?
A 5% security deposit of the total contract value is required within the stipulated time after award. Delay or non-payment can lead to cancellation of the award and forfeiture of the bid security.
When is the service response time required for CBDT DG-Set maintenance?
The bidder must provide service within 2 hours of intimation by the department. Failure to meet this response time constitutes serious non-performance and may result in immediate termination of the contract.
Are World Bank terms applicable to this Assam tender for DG-Set O&M?
Yes, World Bank terms may apply if the project is World Bank funded. Bidders should review the World Bank conditions in ATC and ensure compliance, including any additional documentation and procurement rules specified.
What is the eligibility to establish a service office in Assam for this bid?
Bidders must demonstrate existence of a dedicated service office in the state of the consignee (Assam) with verifiable address and contact details, plus a dedicated toll-free number and documented escalation matrix for service support.
What are the penalties for non-performance in CBDT DG-Set O&M tender?
Non-performance may trigger immediate contract termination. While specific liquidated damages are not detailed, the clause allows termination at the department's discretion, placing contractor risk on failure to meet the 2-hour response and other service commitments.
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Documents 7
GeM-Bidding-9423788.pdf
Main Document
Other Documents
OTHER
Buyer uploaded ATC document
ATC
Other Documents
OTHER
Other Documents
OTHER
Buyer uploaded ATC document
ATC
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS