Indian Army Microsoft Windows 11 Pro 25H2, Office 2021 & Antivirus 3-Year Maintenance Tender Leh Jammu & Kashmir 2026

Bidders must submit GST, PAN, OEM authorization for Microsoft licensing, experience certificates, financials, and the technical bid. The tender allows up to 25% quantity variation and requires onsite installation with 1-year maintenance. Ensure compliance with ATC and provide all licensing terms and warranty details in the bid.

Required documents include GST registration, PAN, experience certificates for licensing and onsite support, financial statements, EMD/submission bond (if applicable), OEM authorization for Microsoft products, and technical bid detailing deployment plan and maintenance SLAs.

The tender lists Windows 11 Pro 25H2, Office 2021, and Antivirus 3-year licenses with onsite installation and 1-year maintenance; no explicit build or edition constraints are provided, so bidders should align with standard OEM licensing terms and government deployment practices.

Delivery timing is governed by the option clause and original delivery period; additional time is calculated as (increased quantity ÷ original quantity) × original delivery period, with a minimum of 30 days. Exact dates will be set in the purchase order aligned with contract execution.

The tender document does not specify an EMD amount in the summary; confirm in the Terms ATC or final contract. Typically EMD or security may apply; bidders should be prepared to provide a bank guarantee or online payment as per official procurement norms.

Payment terms are not explicitly stated in the provided data; standard government practice may apply, including milestone-based payments after installation acceptance and maintenance start. Refer to contract terms and ATC for exact payment milestones and acceptance criteria.

Eligibility is verified via OEM authorization, licensing certificates for Windows 11 Pro and Office 2021, evidence of onsite service capability, prior government or defense deployment experience, and financial stability documents. Also ensure GST/PAN compliance and relevant warranties.

Onsite maintenance covers a 1-year support period post-installation, likely including remote assistance, on-site troubleshooting, and license updates as per Microsoft terms. Confirm SLAs, response times, and included services in the contract annexures and maintenance schedule.