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Indian Army Hearing Aid Tender GWALIOR Madhya Pradesh Behind the Ear Digital Hearing Aid MDR 2017 IS 16127 2026

Bid Publish Date

02-Jun-2026, 9:21 am

Bid End Date

23-Jun-2026, 10:00 am

Progress

Issue02-Jun-2026, 9:21 am
AwardPending
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Quantity

29

Bid Type

Two Packet Bid

Key Highlights

  • โ€ข MDR 2017 compliance required for the hearing aid product
  • โ€ข IS 16127 (Latest) for dimensions and packing/marking
  • โ€ข Valid Medical License under Drugs and Cosmetic Act 1940 and Rules
  • โ€ข Option to offer comprehensive warranty via bidding (supersedes catalogue warranty)
  • โ€ข Quantity flexibility up to 25% either at initial order or during contract period
  • โ€ข No BOQ items; focused on behind-the-ear digital hearing aids with programming and HF specs

Tender Overview

The Indian Army, Department of Military Affairs, invites proposals in GWALIOR, MADHYA PRADESH for behind-the-ear digital hearing aids. Eligible bids cover BTE hearing aids including device programming, microphone, and multi-band processing. Key qualifications include MDR 2017 compliance and a valid medical license under the Drugs and Cosmetic Act. The initiative specifies IS 16127 conformity for dimensions and packaging; optional comprehensive warranty may supersede catalogue warranty. The opportunity emphasizes secure medical-grade supply with MDR compliance and licensed product status.

Technical Specifications & Requirements

  • Product Category: Behind the Ear Hearing Aid (Digital)
  • Product Features: Device Programming, Microphone, AGC/Compression, Adjusting Tone Provision
  • Performance Specs: Maximum OSPL 90, HF Average OSPL 90, HF Average Full on Gain (50/60 dB input), Minimum Number of Channels/Bands, Frequency Range, Induction Coil/Telecoil with Sensitivity (10mA/m)
  • Physical & Standards: Dimension as per IS 16127 (Latest), Packing & Marking per IS 16127 (Latest)
  • Certifications: MDR 2017 compliance, Medical License under Drugs and Cosmetic Act 1940
  • Warranty: Optional comprehensive warranty available via bidding; supersedes standard catalogue warranty if chosen
  • Other: Indicate requirement for device name, spare parts, and service support as per tender terms

Terms, Conditions & Eligibility

  • Quantity flexibility: Buyer may adjust up to ยฑ25% of bid quantity; extended delivery terms apply with the same contracted rates
  • Delivery timing: Delivery schedule linked to contract dates; time extensions computed using the prescribed formula, minimum 30 days
  • Licensing: Valid Medical License for the product from competent authority under Drugs and Cosmetic Act
  • Documentation: Bidders must submit technical compliance, MDR adherence, and OEM authorizations if applicable
  • Warranty: Option for comprehensive warranty available through bid; if selected, overrides standard catalogue warranty
  • Bid compliance: Adhere to all terms of the buyer-added conditions and deliver per stated delivery period

Key Specifications

  • Behind the Ear Hearing Aid (Digital) with Maximum OSPL 90 and HF Average OSPL 90

  • HF Average Full on Gain at 50/60 dB input

  • Minimum number of channels/bands as specified in tender

  • Frequency range specification to ensure hearing aid coverage

  • Induction coil/telecoil with sensitivity at 10 mA/m

  • Low battery indicator and IS 16127 compliant dimensions

  • Packing and marking per IS 16127 (Latest)

Terms & Conditions

  • MDR 2017 compliance and valid medical license are mandatory

  • Delivery quantity may vary by ยฑ25% with proportional timelines

  • Optional comprehensive warranty available via bid submission

Important Clauses

Payment Terms

Not specified in provided data; bidders should expect standard government procurement terms per IS 16127 and MDR compliance

Delivery Schedule

Delivery period linked to original order; additional time calculated as (Increase in quantity / Original quantity) ร— Original delivery period, minimum 30 days

Penalties/Liquidated Damages

Not specified in data; implied under option clause and delivery schedule terms

Bidder Eligibility

  • Must provide MDR 2017 compliance evidence

  • Must hold valid Medical License under Drugs and Cosmetic Act 1940

  • Experience in supplying medical devices, preferably hearing aids

Additional Tender Data

Commercial Details

Tender Category

Goods

Bid To RA

No

Bid To RA Enabled

Yes

Item Category

Behind the Ear Hearing Aid (Digital) (Q2)

Authority Records

MINISTRY OF DEFENCEMILITARY AFFAIRS DEPARTMENTINDIAN ARMY

BID & GeM Expert Consultancy

End-to-end support โ€” bid preparation, GeM registration, document filing & compliance by industry experts.

Bid Preparation GeM Registration Document Filing

Free consultation ยท 24h response

Documents 3

GeM-Bidding-9337867.pdf

Main Document

CATALOG-Specification-1

CATALOG Specification

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Technical Specifications 1 Item

Item #1 Details

View Catalog
Category Specification Requirement
GENERAL FEATURES Product Name Behind the Ear Hearing Aid (Digital)
GENERAL FEATURES Device Programming Programmable Through Software
GENERAL FEATURES Microphone Omni-Directional
PRODUCT SPECIFICATION Maximum OSPL 90 105 to 135 dB SPL
PRODUCT SPECIFICATION HF Average OSPL 90 100 to 135 dB SPL
PRODUCT SPECIFICATION HF Average Full on Gain (at 50/60 dB input) 40 dB (Min)
PRODUCT SPECIFICATION Minimum Number of Channels/Bands 12
PRODUCT SPECIFICATION Frequency Range Atleast 200 to 4500 Hz for 105 to 115dB output and 200 to 4000 Hz for 115 to 135 db
PRODUCT SPECIFICATION Induction Coil/Telecoil with Sensitivity (at 10mA/m) 75 dB (Min)
PRODUCT SPECIFICATION Low Battery indicator Yes
PRODUCT SPECIFICATION Dimension as per IS 16127 (Latest) Yes
CONTROLS PROVIDED ON EACH HEARING AID Minimum Number of Program for Different Listening Conditions 4
CONTROLS PROVIDED ON EACH HEARING AID AGC/Compression Yes
CONTROLS PROVIDED ON EACH HEARING AID Provision of Adjusting Tone Through Programming
PACKING AND MARKING Packing and Marking As per IS 16127 (Latest) Yes
CERTIFICATIONS Compliance to Medical Device Rule (MDR) 2017 as amended till date Yes
CERTIFICATIONS Availability of Valid Medical License for the product issued from the competent authority defined under Drugs and Cosmetic Act 1940 and Rules made there under as amended till date Yes
WARRANTY Warranty in years (Option of comprehensive warranty is available through bidding only, which if opted will supersede normal warranty in the catalogue) 2 Or higher

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Required Documents

1

GST registration certificate

2

PAN card

3

Experience certificates for similar medical device supply

4

Financial statements (latest audited if available)

5

EMD (amount not specified in data) submission proof if required

6

Technical bid documents showing MDR compliance and IS 16127 conformity

7

OEM authorization or distributor certificate if applicable

8

Medical License under Drugs and Cosmetic Act 1940

Frequently Asked Questions

Key insights about MADHYA PRADESH tender market

How to bid for behind the ear hearing aid tender in Gwalior?

Bidders must submit MDR 2017 compliance evidence and a valid Medical License under the Drugs and Cosmetic Act, along with IS 16127 conformity. Include OEM authorizations if applicable, GST, PAN, and experience certificates. Ensure IS 16127 packing and dimensions are met; delivery terms follow the ยฑ25% quantity option.

What documents are required for Indian Army hearing aid procurement?

Required documents include GST registration, PAN, experience certificates in medical devices, financial statements, medical license proof, MDR compliance certificates, and OEM authorization. Technical bid must demonstrate IS 16127 conformity and packaging standards; submit EMD proof if demanded by the procurement terms.

What standards apply to the hearing aid specifications in this tender?

Standards include MDR 2017 compliance, IS 16127 (Latest) for dimensions and packing, and product performance indicators such as Maximum OSPL 90 and HF Average OSPL 90. Ensure telecoil sensitivity and multi-channel capability meet listed specifications.

When is the supply delivery timeline for the hearing aid contract?

Delivery terms allow extension based on the option clause; original delivery period applies, with an additional time formula to cover increased quantity: (Increased quantity รท Original quantity) ร— Original period, minimum 30 days. Adjustments apply if quantity changes within the contract.

What is the role of comprehensive warranty in this hearing aid tender?

Bids may offer an optional comprehensive warranty; if selected, this warranty supersedes the standard catalogue warranty. Ensure warranty terms align with MDR requirements and IS 16127 packaging while providing service support and replacements as needed.

What is required to prove medical device licensing for this procurement?

Submit a valid Medical License for the product issued by the competent authority under the Drugs and Cosmetic Act 1940, along with any renewal certificates. Licensing demonstrates compliance with government medical device regulations and supports eligibility in the Indian Army bid.

What is the minimum data needed to demonstrate product compliance?

Provide evidence of MDR 2017 compliance, dimension and packing conformance per IS 16127, device programming capabilities, microphone and AGC features, and telecoil specifications. Include minimum channel count, frequency range, and low battery indicator details for bid evaluation.

What are the key performance parameters for the hearing aid to meet?

Key parameters include Maximum OSPL 90, HF Average OSPL 90, HF Average Full on Gain at 50/60 dB, and Minimum Number of Channels/Bands, plus Induction Coil/Telecoil sensitivity and low battery indicator; ensure all meet listed ranges and IS 16127 compatibility.

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