Indian Army AMC Air Conditioner Maintenance Tender West Bengal 2026 – ISI/ISO compliant service contract 2026

Tender Overview

The Indian Army, Department of Military Affairs, invites bids for Annual Maintenance Service of Air Conditioners with an estimated value of ₹7,500. The tender emphasizes service delivery quality, with a contract quantity/duration flexibility up to 50% and the bidder must have a verifiable service presence in the state of the consignee. The clause requires original parts, a West Bengal registered seller address, and adherence to World Bank terms if applicable. The opportunity targets maintenance of air conditioning systems under government procurement norms and requires dedicated service support channels and a clear escalation matrix. This tender focuses on ensuring timely, compliant AMC for cooling equipment within the army establishment, with emphasis on reliability and post-implementation support.

Technical Specifications & Requirements

• No explicit product technical specs are provided in the tender data; bidders should prepare for standard AMC of air conditioning systems.
• Key inferred requirements include: dedicated service support number, escalation matrix, availability of an local service office, and original parts replacement.
• Required documents and certificates must be uploaded as part of the bid; non-submission may lead to rejection.
• The ATC indicates West Bengal address for the seller, implying state-specific eligibility and service coverage.
• The contract can involve scope changes up to 50% with consent, and World Bank terms may apply for WB-funded components.
• Emphasis on timely maintenance, quality of work, and compliance with any applicable standard-of-service expectations.

Terms, Conditions & Eligibility

• EMD: Not specified in the data; bidders should verify during bid submission.
• Office/Service presence: Required in the state of the consignee (West Bengal).
• Service support: Dedicated toll-free number and escalation matrix must be provided.
• Certificates: Upload all demanded certificates/documents; failure leads to rejection.
• ATC clause: Seller’s registered address must be in West Bengal; original parts must be fitted.
• Quantity/duration flexibility: Up to 50% increase/decrease allowed during contract life.
• World Bank terms: Applicable if WB funding is involved; follow WB-specific clauses if triggered.