GEM

IISER Kolkata/Nadia Custom House Agent Tender 2025 - Lumpsum CHAs, West Bengal, ISCE/Rail Imports, ISM/ISM Standards

Bid Publish Date

07-Nov-2025, 6:37 pm

Bid End Date

19-Dec-2025, 4:00 pm

Value

₹10,00,00,000

Location

NADIA , WEST BENGAL

Latest Corrigendum Available

Progress

Issue07-Nov-2025, 6:37 pm
Corrigendum27-Nov-2025
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

1

Bid Type

Two Packet Bid

Key Highlights

  • • - Local service office requirement: service provider must have an office in West Bengal
  • • - 25% quantity/duration adjustment: flexible contract scope at award time
  • • - MSE purchase preference: eligibility criteria and price matching within L-1+15%
  • • - Dedicated toll-free service support and escalation matrix mandatory
  • • - Certificates/documentary evidence required: all bid documents per ATC/Corrigendum
  • • - Lump-sum CHA services including import/export forwarding, vessel clearance, classification, and cargo insurance
  • • - Estimated contract value: ₹100 crore; no BOQ items listed
  • • - Applicants must meet general tender compliance and provide OEM/authorization where applicable

Categories 7

CONTRACT OF TRANSPORTATION LOGISTIC SERVICE BEARING SHELL THRUST VESSEL ROAD CARGO TRANSPORT TRANSPORTER TRANSPORTATION AND MAILING SERVICE

Tender Overview

The Indian Institutes Of Science Education And Research (IISER) invites bids for hiring a Customs House Agent (CHA) on a lumpsum basis to handle import/export forwarding, vessel clearance, cargo booking, tracking, tariff classification, compliance management, cargo insurance, and related services. The procurement is centered in NADIA, WEST BENGAL - 741101 with an estimated contract value of ₹100,00,00,000. Key differentiators include the requirement for a local service office within the consignee state, dedicated helpline for service support, and a formal escalation matrix. The supplier must provide end-to-end logistics and compliance services under one contract for streamlined customs operations.

Technical Specifications & Requirements

There are no itemized BOQ specifications. Tender expects a CHA service provider capable of inbound/outbound freight forwarding, vessel clearance, cargo booking and tracking, tariff classification, and compliance management, with emphasis on reliable service delivery, documentation accuracy, and robust risk control. Vendors should have an office in West Bengal and maintain a dedicated toll-free support line with escalation contacts. Compliance certificates and OEM/Service certifications are prerequisites for bid submission.

Terms, Conditions & Eligibility

Key terms include a contract quantity/duration adjustment up to 25% at issue and post-issue; MSE preference criteria with price matching within L-1 + 15% margin for a portion of the contract; mandatory service office in the state of consignee; dedicated toll-free service support; an escalation matrix; and mandatory submission of all requested certificates. Documentation must align with T&Cs and any ATC/Corrigendum.

Key Specifications

  • Product/Service: Custom House Agent (CHA) services for import/export forwarding

  • Estimated value: ₹100,00,00,000

  • Delivery/execution: End-to-end CHA duties including vessel clearance, cargo booking, tariff classification, compliance, insurance

  • Standards/Certifications: Service certificates and compliance documents as per T&C/ATC

  • Location scope: Service office must be located in West Bengal (consignee state)

Terms & Conditions

  • EMD: Amount not specified; submit as per bid documents

  • Delivery: Lumpsum CHA services with 25% variation allowed

  • Payment terms: Not detailed; confirm in the final contract

  • Purchase preference: MSE eligibility with manufacturer status for products/services

  • Documentation: Mandatory certificates and service manuals per ATC

Important Clauses

Payment Terms

No explicit payment schedule provided in the data; bidder must verify terms during bid submission and official ATC

Delivery Schedule

Contract duration can be increased by up to 25% post-issuance; quantity adjustment similar at award time

Penalties/Liquidated Damages

Not specified in available data; bidders should review ATC for penalty provisions

Bidder Eligibility

  • Must have a West Bengal office or proven local presence in the state

  • Demonstrate experience in CHA/logistics services for import/export forwarding

  • Submit GST, PAN, financial statements, and relevant certifications

Past Similar Tenders (Historical Results)

5 found

Hiring of Custom House Agent - Lumpsum Based - Import; Inbound Freight Forwarding, Cargo Tracking,

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HOWRAH, WEST BENGAL

Posted: 23 May 2025
Closed: 26 May 2025
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Hiring of Custom House Agent - Lumpsum Based - Import; Outbound Freight Forwarding, Cargo Tracking,

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HOWRAH, WEST BENGAL

Posted: 12 February 2025
Closed: 15 February 2025
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Hiring of Custom House Agent - Lumpsum Based - Import; Cargo Tracking, Outbound Freight Forwarding,

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HOWRAH, WEST BENGAL

Posted: 6 May 2025
Closed: 9 May 2025
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Hiring of Custom House Agent - Lumpsum Based - Import; Outbound Freight Forwarding, Cargo Tracking,

Hcsl

HOWRAH, WEST BENGAL

Posted: 14 May 2025
Closed: 17 May 2025
GEM

Hiring of Custom House Agent - Lumpsum Based - Import; Outbound Freight Forwarding, Cargo Tracking,

Hcsl

HOWRAH, WEST BENGAL

Posted: 25 April 2025
Closed: 28 April 2025
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Required Documents

1

- GST registration certificate

2

- Permanent Account Number (PAN) card

3

- Experience certificates for CHA/LOGISTICS services

4

- Audited financial statements (last 2-3 years)

5

- EMD/Security deposit as applicable (not specified; submit per ATC)

6

- Technical bid documents and method of service delivery

7

- OEM authorizations or service certifications (where applicable)

8

- Copy of office address proof in West Bengal

Corrigendum Updates

1 Update
#1

Update

27-Nov-2025

Extended Deadline

19-Dec-2025, 4:00 pm

Opening Date

19-Dec-2025, 4:30 pm

Frequently Asked Questions

Key insights about WEST BENGAL tender market

What documents are required for the CHA tender in Nadia West Bengal 2025?

Bidders must submit GST registration, PAN, experience certificates, financial statements, EMD documents, technical bid, OEM authorizations, and West Bengal address proof. Ensure all certificates match tender ATC requirements and are current at submission.

How to qualify for MSE purchase preference in this CHA tender in West Bengal?

To qualify, bidders must be manufacturers of the offered service or product or service provider per policy. Upload documentary evidence with the bid showing MSE status and comply with L-1+15% consideration if not L-1.

What are the delivery and variation terms for this CHA contract in Nadia?

Contract quantity and duration may be increased up to 25% at contract issue and post-issuance. Ensure readiness to scale CHA services for import/export, vessel clearance, and insurance within the specified window.

What are the service support requirements for the CHA bid in West Bengal?

Bidder must provide a dedicated toll-free number and a formal escalation matrix for service support. Provide contact details and response-time commitments to handle CHA operations efficiently.

What standards or certifications are required for this IISER CHA procurement?

Bids must include required compliance certificates per ATC/Corrigendum. While IS/ISO specific standards aren’t listed, ensure all service certs, OEM authorizations, and regulatory documents are current.

When is the bid submission deadline for the CHA tender in Nadia 2025?

Submission timelines are defined in the official bid notice and ATC. bidders should monitor procurement portal and ensure all documents, including EMD and certifications, are uploaded before the closing time.

What is the estimated value and scope of the IISER Nadia CHA tender?

Estimated contract value is ₹100 crore. Scope includes inbound/outbound freight forwarding, cargo booking, tracking, tariff classification, compliance, and cargo insurance, consolidated under a lumpsum CHA service contract.

What is the required location for the CHA service provider's office?

The service provider must maintain an office in the state of the consignee, i.e., West Bengal, with documentary evidence submitted during bidding.