GEM

Indian Navy E-cart for Goods Tender Kerala Ernakulam 2025 - Service Centre, 2-Year Warranty Specifications

Bid Publish Date

22-Nov-2025, 9:31 am

Bid End Date

02-Dec-2025, 11:00 am

Value

₹1,48,000

Location

ERNAKULAM , KERALA

Progress

Issue22-Nov-2025, 9:31 am
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

1

Bid Type

Two Packet Bid

Key Highlights

  • • Functional Service Centre requirement in each consignee state; 30-day establishment window post-award
  • • 2-year OEM warranty with post-installation support and on-site/troubleshooting capabilities
  • • Mandatory service centre documentation to be uploaded with bid; evidence required for payment release
  • • Documentation for bid includes PAN, GSTIN, cancelled cheque and EFT mandate
  • • No BOQ items listed; procurement scope limited to goods in E-cart category (Q3) for Indian Navy
  • • Vendor code creation requires GST, PAN, and bank EFT documentation
  • • Warranty certificates to be submitted at the time of delivery
  • • Geographic: Ernakulam, Kerala; service coverage may require in-state presence

Tender Overview

Organization: Indian Navy (Department Of Military Affairs) seeking an E-cart for Goods in Ernakulam, Kerala 682001 with an estimated value of ₹148,000. Category: E-cart for Goods (Q3). Tender involves minimal BOQ items (0 items reported). Critical differentiators include mandatory functional Service Centres in the state for carry-in warranty, or on-site warranty where applicable, and a 2-year warranty from final acceptance or post-installation. Bidder must establish service capability in India and provide OEM warranty certificates at delivery.

Technical Specifications & Requirements

  • Warranty: 2 years from final acceptance or post-installation, with rectification of any breakdown during the guarantee period.
  • Service Centre: Must have a functional service centre in the state of each consignee location; if not present, to be established within 30 days of award. Payment released after documentary evidence of service centre.
  • Documentation for Bid: PAN Card, GSTIN, Cancelled Cheque, EFT Mandate (certified by Bank).
  • Warranty/Support: OEM must provide installation, commissioning, training, troubleshooting and maintenance support; service centres near consignee destinations to be uploaded with bid.
  • BOQ: No items listed in BOQ (0 items).

Terms, Conditions & Eligibility

  • EMD: Not specified in provided data.
  • Delivery/Implementation: Service centre establishment within 30 days if not existing; otherwise on-site warranty applies.
  • Payment Terms: Payment release contingent on submission of service centre evidence; no explicit payment schedule provided.
  • Documents: PAN, GSTIN, Cancelled Cheque, EFT Mandate; OEM authorizations may be required for vendor code creation.
  • Warranty: 2-year warranty from acceptance; certificates to be provided at delivery.
  • Eligibility: Bidders must demonstrate ability to establish or show existing state-wise service coverage and provide after-sales support infrastructure in India.

Key Specifications

  • Product category: E-cart for Goods (Q3) with no BOQ items

  • Warranty: 2 years from final acceptance or post-installation

  • Service Centre: state-wise presence required; establishment within 30 days if absent

  • Payment contingent on service centre documentary evidence

  • Documentation: PAN, GSTIN, Cancelled Cheque, EFT Mandate certified by bank

Terms & Conditions

  • 2-year OEM warranty with post-installation support

  • In-state service centre presence or 30-day establishment window

  • Payment release tied to service centre evidence

Important Clauses

Service Centre Commitment

Bidder must have a functional service centre in the consignee state; if absent, establish within 30 days of contract award and provide documentary proof prior to payment

Warranty & Support

OEM warranty certificates due at delivery; after-sales installation, commissioning, training, and maintenance capability required

Bid Documentation

Submit PAN, GSTIN, cancelled cheque, and EFT mandate; vendor code creation requires these documents

Bidder Eligibility

  • Demonstrated ability to establish or operate service centres in India, with state-wise coverage

  • Provision of OEM warranty and after-sales support in the specified state

  • Submission of PAN, GSTIN, cancelled cheque, and EFT mandate as part of bid

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Required Documents

1

PAN Card copy

2

GSTIN copy

3

Cancelled cheque copy

4

EFT mandate copy certified by bank

5

OEM authorization (if applicable)

6

Evidence of functional Service Centre in state or plan to establish within 30 days

7

Warranty certificates from OEM

8

Any documents supporting post-installation services and training capabilities

Frequently Asked Questions

Key insights about KERALA tender market

How to bid for Indian Navy E-cart goods tender in Kerala 2025

Bidders must ensure presence or establish a functional Service Centre in Kerala within 30 days of contract award, provide OEM warranty certificates, and submit PAN, GSTIN, cancelled cheque, and EFT mandate with the bid. The tender requires 2-year warranty and in-state post-sales support.

What documents are required for Indian Navy E-cart tender in Ernakulam

Required documents include PAN Card, GSTIN, Cancelled Cheque, EFT Mandate certified by bank, OEM authorizations if applicable, and evidence of a Service Centre in Kerala or a plan to establish within 30 days of award.

What is the warranty period for goods under this Kerala tender

The warranty period is 2 years from final acceptance or after installation/commissioning, with OEM certificates submitted at delivery and assured post-sales support throughout the warranty window.

What are the service centre requirements for this procurement

Bidder must have a Functional Service Centre in the state of each consignee location; if not existing, establish within 30 days of award and provide documentary proof before payment release.

What is the estimated value and BOQ status for the Kerala tender

Estimated value is ₹148,000; BOQ contains 0 items, indicating procurement of a single goods category with no enumerated quantities in the document.

What are the payment conditions and evidence required

Payment will be released after submission of documentary evidence of a functional Service Centre; no explicit payment schedule is provided beyond this condition, alongside standard bid documents.

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