REMOTE ACCESS & SUPPORT SOFTWARE
Indian Army
KOTA, RAJASTHAN
Progress
Quantity
2
Bid Type
Single Packet Bid
Indian Army (Department Of Military Affairs) seeks remote access & support software for deployment in JAISALMER, RAJASTHAN 342302. The procurement category is REMOTE ACCESS & SUPPORT SOFTWARE (Q3) with scope covering OEM licensing, hosting options, and OEM support terms. The contract contemplates a flexible ordering approach with up to 25% quantity increase/decrease at contracted rates and a delivery timeline linked to a last delivery order date, with minimum 30 days for any additional time. The bid requires a complete supply package (goods only) and mandates an OEM with positive net worth. Key vendor requirements include non-liquidation status and financial prudence, plus mandatory compliance certificates. This tender emphasizes software licensing terms, remote support capabilities, and adherence to security certs in a military software environment.
Scope of Licence: types of licence, duration, OEM licensing policy, number of licences per OEM, platform type, hosting/deployment option
Remote support: feature set and OEM support period for patches/bug fixes and version upgrades
Training: number of days provided, training options, and delivery method
Security: Malicious Code Certificate; NDA requirements
Scope of supply: goods-only
Financial: OEM net worth positive; PAN, GSTN, EFT mandate, cancelled cheque
25% quantity variation at contract placement and during contract duration
Positive net worth required for OEM; no liquidation or bankruptcy
Mandatory documents: PAN, GSTIN, cancelled cheque and EFT mandate
Not disclosed in data; contract allows quantity variation up to 25% at contracted rates.
Delivery commencement based on the last date of original delivery order; extended time rules apply with minimum 30 days.
Not explicitly stated; penalties implied via standard contract terms and SLA compliance.
No active liquidation or court receivership
Positive OEM net worth as per last audited financial statement
Submission of PAN, GSTIN, EFT Mandate, and Cancelled Cheque
Tender Category
Goods
Bid To RA
No
Bid To RA Enabled
No
Item Category
REMOTE ACCESS & SUPPORT SOFTWARE (Q3)
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Main Document
CATALOG Specification
GEM_GENERAL_TERMS_AND_CONDITIONS
Indian Army
KOTA, RAJASTHAN
Indian Army
NASHIK, MAHARASHTRA
Indian Army
SOUTH WEST DELHI, DELHI
Centre For Development Of Advanced Computing (c-dac)
Indian Army
PANCHKULA, HARYANA
Tender Results
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| Category | Specification | Requirement |
|---|---|---|
| BASIC INFORMATION | Category | Remote Access & Support Software |
| SCOPE OF LICENCE | Types of Licence | Perpetual |
| SCOPE OF LICENCE | Duration of Subscription (in months) (Hint :- Select '0' if not applicable) | 0.0 - 60.0 Or higher |
| SCOPE OF LICENCE | OEM Licensing policy | Per Base License |
| SCOPE OF LICENCE | Number of licensing included in the offered product as per OEM defined licensing policy | 1.0 - 500.0 Or higher |
| SCOPE OF LICENCE | Platform type | Desktop based, Server based |
| SCOPE OF LICENCE | Hosting Enviroment/ Deployment Option | On Premises |
| SCOPE OF LICENCE | The offered product have support from OEM for | Unlimited updation for Patches and Bug fixes within maintenance & support period., Unlimited upgradation of version within support period |
| SCOPE OF LICENCE | Number of Years for OEM support for updation (Patches and Bug fixes) is included in the scope of supply (Hint :- Select '0' if not applicable) | 3.0 - 5.0 Or higher |
| SCOPE OF LICENCE | Number of Years for OEM support for Upgradation of version is included in the scope of supply (Hint :- Select '0' if not applicable) | 3.0 - 5.0 Or higher |
| SCOPE OF LICENCE | Training Options | OEM Training Centre, Web based Virtual Training, Training Material |
| SCOPE OF LICENCE | No of days Training Provided (Hint :- Select '0' if not applicable) | 0.0 - 5.0 Or higher |
| REMOTE SUPPORT | Remote Support Features | Multi Monitor Support |
| REMOTE ACCESS | Remote Access Features | One Click Remote Script Execution, Unattended Access to Android Devices, Wake-On-Lan, File Transfer, Black Screen During Unattended Session, Lock Screen After Session, Remote Printing |
| SECURITY | Security Features | 2-Factor-Authentication, 256-bit-AES end-to-end Encryption |
| COLLABORATION WITHIN THE SAME CONSOLE AND SOLUTION | Collaboration within the same console and solution Features | Session Handover, Switch Sides with Partner Reverse Remote Control |
PAN Card copy
GSTIN copy
Cancelled cheque copy
EFT Mandate certified by bank
Non-Disclosure Certificate on bidder letterhead
Malicious Code Certificate certifying no embedded malicious code
Proof of positive OEM net worth (latest audited financial statement)
Vendor code creation documents (as per Terms and Conditions)
| Rank | Seller | Price | Item |
|---|---|---|---|
| L1 | ATHARVA TECH MINDS PRIVATE LIMITED Under PMA | Item Categories : REMOTE ACCESS & SUPPORT SOFTWARE | |
| L2 | M/S SHALVI TECHNOLOGIES Under PMA | Item Categories : REMOTE ACCESS & SUPPORT SOFTWARE | |
| L3 | KOLA CONSTRUCTION PRIVATE LIMITED Under PMA | Item Categories : REMOTE ACCESS & SUPPORT SOFTWARE | |
| L4 | M/S MAYUR SALES Under PMA | Item Categories : REMOTE ACCESS & SUPPORT SOFTWARE | |
| L5 | Maa Vaishno IT Solutions Under PMA | Item Categories : REMOTE ACCESS & SUPPORT SOFTWARE | |
| L6 | M/S BAGESHWAR ENTERPRISES Under PMA | Item Categories : REMOTE ACCESS & SUPPORT SOFTWARE |
Key insights about RAJASTHAN tender market
Bidders must submit PAN, GSTIN, cancelled cheque, EFT mandate, and NDA plus Malicious Code Certificate. Ensure OEM has positive net worth and provide documentation for vendor code creation. Licensing terms require OEM licensing policy and hosting/deployment details; follow 25% quantity variation terms and delivery schedule from last order date.
Required: PAN, GSTIN, cancelled cheque, EFT mandate certified by bank, Non-Disclosure Certificate, Malicious Code Certificate, OEM net worth proof, and vendor code creation documents. Ensure compliance with security features and remote support capabilities as per tender terms.
Licensing terms cover licence type, duration, OEM licensing policy, and number of licences per OEM policy. Hosting/deployment options and remote support features must be clearly defined, with training options and warranty/updates included in the scope of supply.
Delivery commences from the last date of the original delivery order. If extended, additional time is calculated as (increased quantity ÷ original quantity) × original delivery period, with a minimum of 30 days; up to 25% quantity variation allowed.
Mandatory: Non-Disclosure Certificate and Malicious Code Certificate. Vendors must certify that offered hardware/software does not contain embedded malicious code and will protect information during and after contract.
OEM must have positive net worth as per latest audited statements and bidders must avoid liquidation or court receivership. Include financial statements and bank-certified EFT mandate with bid.
Bidders must specify platform type and hosting environment/deployment option. Include remote access features, collaboration within same console, and security features suitable for a military software environment.
The contract expects OEM support for patches, bug fixes, and version upgrades with defined years included. Specify service levels, response times, upgrade windows, and maintenance windows in the technical proposal.
Indian Army
📍 JALPAIGURI, WEST BENGAL
Indian Army
📍 HISAR, HARYANA
Indian Army
Indian Army
📍 JABALPUR, MADHYA PRADESH
Indian Army
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Main Document
CATALOG Specification
GEM_GENERAL_TERMS_AND_CONDITIONS