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Indian Army Remote Access & Support Software Tender Jaissalmer Rajasthan 2026 - ISI/ISO Standards, OEM Licensing & 25% Option Clause

Bid Publish Date

17-Mar-2026, 8:35 pm

Bid End Date

20-Mar-2026, 10:00 am

Progress

Issue17-Mar-2026, 8:35 pm
AwardPending
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Quantity

2

Bid Type

Single Packet Bid

Categories 3

Tender Overview

Indian Army (Department Of Military Affairs) seeks remote access & support software for deployment in JAISALMER, RAJASTHAN 342302. The procurement category is REMOTE ACCESS & SUPPORT SOFTWARE (Q3) with scope covering OEM licensing, hosting options, and OEM support terms. The contract contemplates a flexible ordering approach with up to 25% quantity increase/decrease at contracted rates and a delivery timeline linked to a last delivery order date, with minimum 30 days for any additional time. The bid requires a complete supply package (goods only) and mandates an OEM with positive net worth. Key vendor requirements include non-liquidation status and financial prudence, plus mandatory compliance certificates. This tender emphasizes software licensing terms, remote support capabilities, and adherence to security certs in a military software environment.

  • Organization: Indian Army (Department Of Military Affairs)
  • Location: JAISALMER, RAJASTHAN 342302
  • Product category: REMOTE ACCESS & SUPPORT SOFTWARE
  • Estimated value/EMD: Not disclosed; emphasis on licensing scope and OEM support
  • Unique differentiator: 25% option for quantity variation; OEM licensing policy and training provisions
  • Tender context: Buyer-added terms require Malicious Code Certificate and NDA; supply is goods-only.

Technical Specifications & Requirements

  • Category: BASIC INFORMATION; Licensing scope includes LICENCE TYPES, DURATION, OEM LICENSING POLICY, and number of licenses per OEM policy
  • Platform/Hosting: Hosting environment and deployment option, remote access features, and collaboration within the same console
  • Remote support: Features and support terms from OEM for updates/patches and version upgrades (years included as applicable)
  • Training: Training options with number of days if applicable
  • Security/Compliance: Malicious Code Certificate required; NDA and EFT mandate; net worth of OEM must be positive; credit/bank documentation as part of vendor code creation
  • Scope of supply: Only supply of goods (scope explicit)
  • Documentation alignment: Vendors must align with NDA, EDMS, and anti-tamper protocols; ensure no embedded malicious code

Terms, Conditions & Eligibility

  • EMD/monetary terms: Not disclosed in data; option clause enables up to 25% quantity variation at contracted rates
  • Financial: Bidder must not be in liquidation; positive OEM net worth; PAN, GSTIN, cancelled cheque, EFT mandate required
  • Delivery: Delivery timing linked to last delivery order date; additional time rules defined in option clause
  • Documentation: Complete PAN, GSTIN, cancelled cheque, EFT mandate; Non-Disclosure Certificate; Malicious Code Certificate
  • Warranty/penalties: Penalties and performance-related clauses implied via contract terms; explicit LD not shown
  • Other: Scope of supply is goods-only; OEM training and remote support terms to be negotiated with supplier

Key Specifications

  • Scope of Licence: types of licence, duration, OEM licensing policy, number of licences per OEM, platform type, hosting/deployment option

  • Remote support: feature set and OEM support period for patches/bug fixes and version upgrades

  • Training: number of days provided, training options, and delivery method

  • Security: Malicious Code Certificate; NDA requirements

  • Scope of supply: goods-only

  • Financial: OEM net worth positive; PAN, GSTN, EFT mandate, cancelled cheque

Terms & Conditions

  • 25% quantity variation at contract placement and during contract duration

  • Positive net worth required for OEM; no liquidation or bankruptcy

  • Mandatory documents: PAN, GSTIN, cancelled cheque and EFT mandate

Important Clauses

Payment Terms

Not disclosed in data; contract allows quantity variation up to 25% at contracted rates.

Delivery Schedule

Delivery commencement based on the last date of original delivery order; extended time rules apply with minimum 30 days.

Penalties/Liquidated Damages

Not explicitly stated; penalties implied via standard contract terms and SLA compliance.

Bidder Eligibility

  • No active liquidation or court receivership

  • Positive OEM net worth as per last audited financial statement

  • Submission of PAN, GSTIN, EFT Mandate, and Cancelled Cheque

Additional Tender Data

Commercial Details

Tender Category

Goods

Bid To RA

No

Bid To RA Enabled

No

Item Category

REMOTE ACCESS & SUPPORT SOFTWARE (Q3)

Authority Records

MINISTRY OF DEFENCEMILITARY AFFAIRS DEPARTMENTINDIAN ARMY

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Documents 3

GeM-Bidding-9135683.pdf

Main Document

CATALOG-Specification-1

CATALOG Specification

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Technical Specifications 1 Item

Item #1 Details

View Catalog
Category Specification Requirement
BASIC INFORMATION Category Remote Access & Support Software
SCOPE OF LICENCE Types of Licence Perpetual
SCOPE OF LICENCE Duration of Subscription (in months) (Hint :- Select '0' if not applicable) 0.0 - 60.0 Or higher
SCOPE OF LICENCE OEM Licensing policy Per Base License
SCOPE OF LICENCE Number of licensing included in the offered product as per OEM defined licensing policy 1.0 - 500.0 Or higher
SCOPE OF LICENCE Platform type Desktop based, Server based
SCOPE OF LICENCE Hosting Enviroment/ Deployment Option On Premises
SCOPE OF LICENCE The offered product have support from OEM for Unlimited updation for Patches and Bug fixes within maintenance & support period., Unlimited upgradation of version within support period
SCOPE OF LICENCE Number of Years for OEM support for updation (Patches and Bug fixes) is included in the scope of supply (Hint :- Select '0' if not applicable) 3.0 - 5.0 Or higher
SCOPE OF LICENCE Number of Years for OEM support for Upgradation of version is included in the scope of supply (Hint :- Select '0' if not applicable) 3.0 - 5.0 Or higher
SCOPE OF LICENCE Training Options OEM Training Centre, Web based Virtual Training, Training Material
SCOPE OF LICENCE No of days Training Provided (Hint :- Select '0' if not applicable) 0.0 - 5.0 Or higher
REMOTE SUPPORT Remote Support Features Multi Monitor Support
REMOTE ACCESS Remote Access Features One Click Remote Script Execution, Unattended Access to Android Devices, Wake-On-Lan, File Transfer, Black Screen During Unattended Session, Lock Screen After Session, Remote Printing
SECURITY Security Features 2-Factor-Authentication, 256-bit-AES end-to-end Encryption
COLLABORATION WITHIN THE SAME CONSOLE AND SOLUTION Collaboration within the same console and solution Features Session Handover, Switch Sides with Partner Reverse Remote Control

Required Documents

1

PAN Card copy

2

GSTIN copy

3

Cancelled cheque copy

4

EFT Mandate certified by bank

5

Non-Disclosure Certificate on bidder letterhead

6

Malicious Code Certificate certifying no embedded malicious code

7

Proof of positive OEM net worth (latest audited financial statement)

8

Vendor code creation documents (as per Terms and Conditions)

Financial Results

Rank Seller Price Item
L1
ATHARVA TECH MINDS PRIVATE LIMITED   Under PMA
Item Categories : REMOTE ACCESS & SUPPORT SOFTWARE
L2
M/S SHALVI TECHNOLOGIES   Under PMA
Item Categories : REMOTE ACCESS & SUPPORT SOFTWARE
L3
KOLA CONSTRUCTION PRIVATE LIMITED   Under PMA
Item Categories : REMOTE ACCESS & SUPPORT SOFTWARE
L4
M/S MAYUR SALES   Under PMA
Item Categories : REMOTE ACCESS & SUPPORT SOFTWARE
L5
Maa Vaishno IT Solutions   Under PMA
Item Categories : REMOTE ACCESS & SUPPORT SOFTWARE
L6
M/S BAGESHWAR ENTERPRISES   Under PMA
Item Categories : REMOTE ACCESS & SUPPORT SOFTWARE

Frequently Asked Questions

Key insights about RAJASTHAN tender market

How to bid for remote access software tender in Jaissalmer 2026?

Bidders must submit PAN, GSTIN, cancelled cheque, EFT mandate, and NDA plus Malicious Code Certificate. Ensure OEM has positive net worth and provide documentation for vendor code creation. Licensing terms require OEM licensing policy and hosting/deployment details; follow 25% quantity variation terms and delivery schedule from last order date.

What documents are required for the Indian Army software tender in Rajasthan?

Required: PAN, GSTIN, cancelled cheque, EFT mandate certified by bank, Non-Disclosure Certificate, Malicious Code Certificate, OEM net worth proof, and vendor code creation documents. Ensure compliance with security features and remote support capabilities as per tender terms.

What are the licensing terms for OEM software in this Army tender?

Licensing terms cover licence type, duration, OEM licensing policy, and number of licences per OEM policy. Hosting/deployment options and remote support features must be clearly defined, with training options and warranty/updates included in the scope of supply.

What is the delivery time framework for quantity variations?

Delivery commences from the last date of the original delivery order. If extended, additional time is calculated as (increased quantity ÷ original quantity) × original delivery period, with a minimum of 30 days; up to 25% quantity variation allowed.

Which security certificates are mandatory for tender submission?

Mandatory: Non-Disclosure Certificate and Malicious Code Certificate. Vendors must certify that offered hardware/software does not contain embedded malicious code and will protect information during and after contract.

What financial criteria must the OEM meet for this procurement?

OEM must have positive net worth as per latest audited statements and bidders must avoid liquidation or court receivership. Include financial statements and bank-certified EFT mandate with bid.

What hosting and deployment options are expected in the bid?

Bidders must specify platform type and hosting environment/deployment option. Include remote access features, collaboration within same console, and security features suitable for a military software environment.

How is performance and updates handled under OEM support terms?

The contract expects OEM support for patches, bug fixes, and version upgrades with defined years included. Specify service levels, response times, upgrade windows, and maintenance windows in the technical proposal.

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