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Secretariat Administration Department Uttar Pradesh MacBook Pro with M4/M5 CPU and iPhone 17 Tender 2026

Bid Publish Date

22-Jan-2026, 3:15 pm

Bid End Date

06-Feb-2026, 4:00 pm

Progress

Issue22-Jan-2026, 3:15 pm
AwardPending
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Quantity

1

Bid Type

Two Packet Bid

Key Highlights

  • Market-ready MAC BOOK PRO with M4/M5 CPU, 16 GB RAM, 512 GB storage
  • Includes 01 IPHONE 17 with MULTIPORT USB ADAPTOR
  • Up to 25% quantity variation under option clause at contracted rates
  • Mandatory local Service Centre in each consignee state; within 30 days if not existing
  • Dedicated toll-free service line and formal escalation matrix required
  • Warranty: defects rectification within 3 days; penalties 0.5% weekly; cap at 10% of contract value

Tender Overview

The procurement is issued by theSecretariat Administration Department Uttar Pradesh for an IT equipment package comprising MAC BOOK PRO configured with M4/M5 CPU, 16 GB RAM, and 512 GB STORAGE, plus 01 IPHONE 17 with a MULTIPORT USB ADAPTOR. Estimated value and delivery timelines are not disclosed in the available data. The tender asserts flexible volume handling via an option clause allowing up to 25% quantity variation during order placement and currency, at contracted rates. Unique features include mandatory service commitments and establishment of local service infrastructure, signaling a focus on post-sale support. Bidders should align with these delivery, warranty, and service expectations to remain competitive in the UP state procurement landscape.

Technical Specifications & Requirements

  • Products: MAC BOOK PRO (M4/M5 CPU) with 16 GB RAM and 512 GB STORAGE; IPHONE 17 with a MULTIPORT USB ADAPTOR.
  • Warranty: Rectification within 3 days of defect notification; penalties of 0.5% of unit price per week, capped at 10% of total contract value; potential service by alternate sources at bidder cost if unresolved.
  • Service & Support: Functional Service Centre in each consignee state; 30 days to establish if not present; dedicated toll-free service contact; escalation matrix for service.
  • Delivery: Option to extend/modify quantity with minimum 30 days extension; delivery period linked to last date of original/extended order.
  • Misc: No BOQ items; Bidder must provide documentary evidence of service capability and post-sale support readiness.

Terms, Conditions & Eligibility

  • EMD: Not disclosed in the provided data; bidders should verify exact amount and mode.
  • Service infrastructure: Establish or demonstrate functional state-wide service centres within 30 days post-award; payment contingent on documentary evidence.
  • Support commitments: Toll-free number and escalation matrix required; on-site or carry-in warranty as applicable; penalties apply for warranty delays.
  • Delivery terms: Option clause enables up to 25% quantity variation; delivery timelines governed by original and extended periods; minimum 30 days extension provision.
  • Documentation: Compliance with terms including warranty and service commitments; ensure OEM authorizations and technical compliance certificates are ready if required.

Key Specifications

  • Product names: MAC BOOK PRO with M4/M5 CPU, 16 GB RAM, 512 GB storage

  • Accessory: IPHONE 17 with MULTIPORT USB ADAPTOR

  • Standards/Compliance: Not explicitly listed in data

  • Delivery: Option-based quantity variation up to 25%; delivery period aligned to last date of original/extended order

  • Service/Support: State-wide service centers, toll-free support, escalation matrix, 3-day defect rectification target

Terms & Conditions

  • EMD details not disclosed; bidders must confirm exact amount and mode

  • Option clause allows up to 25% quantity variation during contract and currency

  • Delivery timeline linked to original and extended periods with minimum 30 days

Important Clauses

Payment Terms

No explicit payment terms provided; verify alignment with delivery milestones and service penalties

Delivery Schedule

Delivery period starts from last date of original delivery order; extension rules and minimum 30 days apply

Penalties/Liquidated Damages

3-day service/rectification window; 0.5% weekly penalty; cap at 10% of total contract value; possible remedial action via alternate sourcing

Bidder Eligibility

  • Proven experience in supplying IT hardware (MacBook Pro and premium smartphones) to government bodies

  • Demonstrated capability to establish state-wide service centres within 30 days of award

  • Availability of dedicated toll-free service and documented escalation procedures

Documents 3

GeM-Bidding-8872057.pdf

Main Document

Other Documents

OTHER

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for similar IT equipment supply

4

Financial statements / turnover evidence

5

EMD documents (amount not disclosed in data) and payment details

6

Technical bid documents and OEM authorizations (if required)

7

Documentation proving functional Service Centre (within state) or plan to establish within 30 days

Frequently Asked Questions

Key insights about UTTAR PRADESH tender market

How to bid for MacBook Pro M4/M5 and iPhone 17 tender in UP 2026?

Bidders must submit GST, PAN, experience certificates, financial statements, and EMD documents; provide OEM authorizations if required; ensure service centre readiness in Uttar Pradesh and toll-free support; follow option-quantity provisions and warranty terms; refer to service escalation matrix.

What are the eligibility criteria for IT hardware tender in Uttar Pradesh?

Eligibility includes proven supply experience for premium devices, ability to establish state-wide service centres within 30 days, commitment to 3-day defect rectification, and availability of a dedicated toll-free service line; ensure compliance with warranty penalties and delivery extensions under the option clause.

Which documents are required for UP IT hardware bid submission 2026?

Required documents include GST registration, PAN, company financial statements, past project experience certificates, OEM authorizations if applicable, EMD submission details, and evidence of service centre setup or plan to establish within 30 days of award.

What delivery terms apply to quantity variation in this UP tender?

The purchaser may increase or decrease quantity up to 25% at contract signing and during contract currency; delivery period adjustments are based on (additional quantity/original quantity) × original period with a minimum of 30 days.

What are the warranty and penalty terms for service in this UP tender?

Warranty requires defect rectification within 3 days of notification; penalties are 0.5% of unit price per week, capped at 10% of total contract value; post-penalty, alternate sourcing may occur at bidder cost with PBG implications.

Are service centres required in every consignee state for this bid?

Yes; bidders must have a functional service centre in each consignee state's location for carry-in warranty, or establish one within 30 days of award; payment depends on documentary evidence of service capacity.

What are the product specifications for MAC BOOK PRO and IPHONE 17 in this tender?

MAC BOOK PRO: M4/M5 CPU, 16 GB RAM, 512 GB storage. IPHONE 17 is included with a MULTIPORT USB ADAPTOR. No explicit IS/Iso standards listed; ensure OEM compliance and service capability for premium devices.

How is delivery timeline determined for this UP tender?

Delivery timelines start from the last date of the original delivery order; if the option clause is exercised, the extended time is calculated as (increased quantity ÷ original quantity) × original delivery period, with a minimum extension of 30 days.

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