Indian Army MAC BOOK AIR M4 RAM 16GB 512GB SSD Warranty 1 Year Tender 2025
Indian Army
KUPWARA, JAMMU & KASHMIR
Bid Publish Date
22-Jan-2026, 3:15 pm
Bid End Date
06-Feb-2026, 4:00 pm
Location
Progress
Quantity
1
Bid Type
Two Packet Bid
The procurement is issued by theSecretariat Administration Department Uttar Pradesh for an IT equipment package comprising MAC BOOK PRO configured with M4/M5 CPU, 16 GB RAM, and 512 GB STORAGE, plus 01 IPHONE 17 with a MULTIPORT USB ADAPTOR. Estimated value and delivery timelines are not disclosed in the available data. The tender asserts flexible volume handling via an option clause allowing up to 25% quantity variation during order placement and currency, at contracted rates. Unique features include mandatory service commitments and establishment of local service infrastructure, signaling a focus on post-sale support. Bidders should align with these delivery, warranty, and service expectations to remain competitive in the UP state procurement landscape.
Product names: MAC BOOK PRO with M4/M5 CPU, 16 GB RAM, 512 GB storage
Accessory: IPHONE 17 with MULTIPORT USB ADAPTOR
Standards/Compliance: Not explicitly listed in data
Delivery: Option-based quantity variation up to 25%; delivery period aligned to last date of original/extended order
Service/Support: State-wide service centers, toll-free support, escalation matrix, 3-day defect rectification target
EMD details not disclosed; bidders must confirm exact amount and mode
Option clause allows up to 25% quantity variation during contract and currency
Delivery timeline linked to original and extended periods with minimum 30 days
No explicit payment terms provided; verify alignment with delivery milestones and service penalties
Delivery period starts from last date of original delivery order; extension rules and minimum 30 days apply
3-day service/rectification window; 0.5% weekly penalty; cap at 10% of total contract value; possible remedial action via alternate sourcing
Proven experience in supplying IT hardware (MacBook Pro and premium smartphones) to government bodies
Demonstrated capability to establish state-wide service centres within 30 days of award
Availability of dedicated toll-free service and documented escalation procedures
Main Document
OTHER
GEM_GENERAL_TERMS_AND_CONDITIONS
Indian Army
KUPWARA, JAMMU & KASHMIR
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NORTH SIKKIM, SIKKIM
Employees Provident Fund Organisation (epfo)
DEHRADUN, UTTARAKHAND
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NEW DELHI, DELHI
Dg Armed Forces Medical Service
AMRITSAR, PUNJAB
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GST registration certificate
Permanent Account Number (PAN) card
Experience certificates for similar IT equipment supply
Financial statements / turnover evidence
EMD documents (amount not disclosed in data) and payment details
Technical bid documents and OEM authorizations (if required)
Documentation proving functional Service Centre (within state) or plan to establish within 30 days
Key insights about UTTAR PRADESH tender market
Bidders must submit GST, PAN, experience certificates, financial statements, and EMD documents; provide OEM authorizations if required; ensure service centre readiness in Uttar Pradesh and toll-free support; follow option-quantity provisions and warranty terms; refer to service escalation matrix.
Eligibility includes proven supply experience for premium devices, ability to establish state-wide service centres within 30 days, commitment to 3-day defect rectification, and availability of a dedicated toll-free service line; ensure compliance with warranty penalties and delivery extensions under the option clause.
Required documents include GST registration, PAN, company financial statements, past project experience certificates, OEM authorizations if applicable, EMD submission details, and evidence of service centre setup or plan to establish within 30 days of award.
The purchaser may increase or decrease quantity up to 25% at contract signing and during contract currency; delivery period adjustments are based on (additional quantity/original quantity) × original period with a minimum of 30 days.
Warranty requires defect rectification within 3 days of notification; penalties are 0.5% of unit price per week, capped at 10% of total contract value; post-penalty, alternate sourcing may occur at bidder cost with PBG implications.
Yes; bidders must have a functional service centre in each consignee state's location for carry-in warranty, or establish one within 30 days of award; payment depends on documentary evidence of service capacity.
MAC BOOK PRO: M4/M5 CPU, 16 GB RAM, 512 GB storage. IPHONE 17 is included with a MULTIPORT USB ADAPTOR. No explicit IS/Iso standards listed; ensure OEM compliance and service capability for premium devices.
Delivery timelines start from the last date of the original delivery order; if the option clause is exercised, the extended time is calculated as (increased quantity ÷ original quantity) × original delivery period, with a minimum extension of 30 days.
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Main Document
OTHER
GEM_GENERAL_TERMS_AND_CONDITIONS