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Rural Development Tamil Nadu Madurai Desktop Computer, Printer & UPS Tender 2026 with IS 550/ISO 9001 Standards

Bid Publish Date

20-Feb-2026, 2:19 pm

Bid End Date

02-Mar-2026, 3:00 pm

Location

MADURAI , TAMIL NADU

Progress

Issue20-Feb-2026, 2:19 pm
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

5

Category

Entry and Mid Level Desktop Computer

Bid Type

Two Packet Bid

Categories 5

MULTIFUNCTION PRINTERS PHOTOCOPIER MACHINE UPS ATM MICRO CONTROLLER

Tender Overview

The procurement is issued by the Rural Development and Panchayat Raj Department, Tamil Nadu, for three essential ICT solutions in MADURAI (625001): Entry and Mid Level Desktop Computers (Q2 PAC Only), Multifunction Printers (Print/Scan/Copy, Q2 PAC Only), and Line Interactive UPS with AVR (V2, Q2 PAC Only). The tender scope covers hardware including processors, RAM, storage (SSD/HDD), monitor availability, and printing features with duplex capability. Estimated value and EMD are not disclosed, but the package targets PAC-only bidders and the Madurai region. Key differentiators include OEM warranty, on-site support, and option clauses enabling quantity adjustments up to 25% during and after contract execution.

Technical Specifications & Requirements

  • Hardware categories: Desktop Computers, Multifunction Printers, Line Interactive UPS with AVR.
  • Core specs referenced: Processor details, RAM (GB), SSD/HDD capacities, monitor availability and screen size (cm), print speeds per ISO/IEC 24734 for A4/A3 (mono/color), auto duplex printing, original document feeder for scanning/copying, main paper tray count, connectivity options, and printer paper size.
  • Wireless/wired interfaces, power rating (KVA), inverter efficiency, and battery backup duration on full load are indicated as essential electrical/backup characteristics.
  • Warranty terms include on-site OEM warranty (years) and specific battery warranty from delivery.
  • Standards referenced include performance metrics per ISO tests and potential IS/IEC alignment for print performance.
  • Special clauses emphasize PAC-only eligibility and tender-specific terms, with emphasis on OEM branding and service commitments.

Terms, Conditions & Eligibility

  • Option Clause: Purchaser may adjust quantity by ±25% during/after contract at contracted rates; delivery extends accordingly with a minimum 30 days extra when increased quantity is exercised.
  • Turnover Criteria: Minimum average annual financial turnover over the last 3 years (or completed years post-incorporation) must meet bid document specification; audited Balance Sheets or CA/CMA certificate required.
  • OEM Turnover: OEM must meet the same turnover criteria; in bunch bids, the OEM of the primary product with the highest bid value must satisfy the turnover threshold.
  • Service & Support: Dedicated toll-free service line and escalation matrix required for OEM/bidder.
  • Documentation: Bidders must provide ISO 9001 (or equivalent) evidence and required certifications; additional terms apply as per buyer terms.

Key Specifications

  • Desktop Computer: Processor details, RAM (GB), SSD/HDD capacities, factory pre-loaded OS, monitor availability.

  • Printer: Print speed per ISO/IEC 24734 for A4 (mono/color), Duplex capability, original document feeder, paper trays, connectivity.

  • UPS: Line Interactive with AVR (V2), inverter efficiency, rated output voltage, battery warranty, and minimum back-up time.

  • Warranty: On-site OEM warranty duration for desktop, printer, and UPS; battery warranty terms.

  • Connectivity: Required interfaces (USB, Ethernet, HDMI/DisplayPort as applicable).

  • Standards: Compliance with IS/ISO specifications referenced (IS 550, ISO 9001:2015 where stated).

Terms & Conditions

  • Option clause enabling quantity variation up to 25% with contracted rates.

  • OEM turnover and bidder turnover criteria based on last 3 years' financials.

  • Dedicated service phone line and escalation matrix required for support.

Important Clauses

Payment Terms

Payment terms to be as per buyer terms; specifics not listed in data provided.

Delivery Schedule

Delivery period linked to delivery order dates with extension rules under option clause; minimum 30 days extension in applicable cases.

Penalties/Liquidated Damages

Not explicitly provided; implied penalties may apply per standard procurement terms.

Bidder Eligibility

  • PAC-only bidder eligibility (for all three product lines)

  • Adequate turnover as per bid criteria for last 3 years

  • OEM turnover requirement for the offered product family

Documents 6

GeM-Bidding-9018794.pdf

Main Document

Other Documents

OTHER

CATALOG-Specification-1

CATALOG Specification

CATALOG-Specification-2

CATALOG Specification

CATALOG-Specification-3

CATALOG Specification

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Technical Specifications 3 Items

Item #1 Details

View Catalog
Category Specification Requirement
PROCESSOR Description of Stores Desktop Computer with Table Mount Monitor System with Compatible Chipset as per Processor Make with Minimum 6 USB Port
PROCESSOR Computer Type Mid Level
PROCESSOR Processor Number AMD Ryzen 5 5600G, Intel Core i5 12400 Or higher
OPERATING SYSTEM Factory Pre-loaded Operating System by Desktop OEM Window 11 Professional
MEMORY (RAM) RAM Size (Memory Card/Module) (in GB) (Capacity to be installed in the System) 16, 32 Or higher
STORAGE Type of Storage Installed with the System NVMe-SSD
STORAGE SSD - Storage Capacity (in GB) 512, 1024, 2048 Or higher
STORAGE HDD - Storage Capacity (in GB) 0 as SSD only Installed Or higher
Monitor Availibility of Monitor Yes as per IS 13252 (Part 1)
Monitor Screen Size (in CMs) 58.1 - 63 (22.87" - 24.8")
WARRANTY On Site OEM Warranty (in Year) 3, 4, 5 Or higher

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Required Documents

1

GST certificate

2

PAN card

3

Audited financial statements or CA/CMA turnover certificate for last 3 years

4

OEM authorization letter (for PAC-only bidders, if applicable)

5

Technical bid documentation and compliance certificates

6

Evidence of on-site OEM warranty and service support contact details

7

Escalation matrix and toll-free support details

8

Any ISO 9001:2015 or equivalent certification proof

Frequently Asked Questions

Key insights about TAMIL NADU tender market

How to bid for the desktop & printer tender in Madurai 2026?

Bidders must meet PAC-only criteria, provide turnover evidence for the last 3 years, submit GST/PAN, and attach OEM authorizations. Include on-site OEM warranty details and service escalation matrix. Ensure compliance with ISO 9001 and any IS/IEC specifications cited, and prepare performance data for ISO 24734 speeds.

What documents are required for the Tamil Nadu PAC tender 2026?

Submit GST registration, PAN, three-year turnover certificates or audited statements, OEM authorization, technical bid, service support contact, escalation matrix, and any ISO 9001 certificates. Include EMD documents if specified and warranty details for desktop, printer, and UPS in the bid package.

What are the key technical specs for the UPS and printers in this tender?

UPS: Line Interactive with AVR, required battery warranty and minimum backup time; Printers: duplex printing, A4/A3 speeds via ISO 24734, original document feeder, multi-tray paper handling, and connectivity options (USB/Ethernet). Desktops require factory OS and RAM/SSD/HDD specs as per BOQ items.

When is the delivery deadline under the option clause for quantity changes?

Delivery timelines follow the last delivery order date; if quantity increases by up to 25%, the extended period is calculated as (increased quantity ÷ original quantity) × original delivery period, with a minimum of 30 days. Purchaser may further extend within original limits.

What is required for OEM turnover verification in this Tamil Nadu tender?

OEMs must demonstrate average annual turnover for the last 3 years through audited balance sheets or CA/CMA certificates; if the OEM is younger than 3 years, turnover is calculated from the completed years post-incorporation. For bunch bids, the primary product’s OEM must meet the turnover criterion.

What standards are bidders expected to meet for this Madurai procurement?

Bidders should comply with ISO 9001 (quality management) evidence and any cited IS/IEC performance standards, including ISO 24734 for print speeds and IS/IS 550 where stated. Equipment must be OEM-supported with dedicated service contact details and escalation procedures.

What are the required service & support commitments for bidders?

Provide a dedicated toll-free service line and an escalation matrix with telephone numbers for OEM/bidder support. Ensure on-site OEM warranty coverage and response commitments align with the procurement terms and regional Tamil Nadu service accessibility.

What is the scope of PAC-only eligibility for this tender?

All three product lines—desktop computers, multifunction printers, and line-interactive UPS—are PAC-only, requiring procurement-compliant bidders to demonstrate PAC eligibility, OEM support, and adherence to the specified performance and service benchmarks in Tamil Nadu.

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