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GEM

Commissionerate Of Rural Development desktop computer & photocopier tender Kollam Kerala 2026 IS 550 & OEM warranty

Bid Publish Date

01-Jul-2026, 12:05 pm

Bid End Date

16-Jul-2026, 9:00 pm

Location

KOLLAM , KERALA
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Progress

Issue01-Jul-2026, 12:05 pm
AwardPending
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Quantity

3

Category

Photocopier

Bid Type

Two Packet Bid

Key Highlights

  • • OEM turnover requirement: minimum average annual turnover over last 3 years; document via audited balances or CA certificate
  • • Option clause allowing 25% quantity variation at contract placement and during currency with proportional delivery time
  • • Dedicated toll-free service number and escalation matrix required for post-sale support
  • • Factory pre-loaded OS by Desktop OEM; monitor details to align with listed panel and display specs
  • • On-site OEM warranty in years; ensure coverage across all listed components

Tender Overview

The procuring organization is the Commissionerate Of Rural Development under the Local Self Government Department Kerala, inviting bids for Entry and Mid Level Desktop Computers and related peripherals (photocopier) for delivery in KOLLAM, KERALA. The request lists a comprehensive hardware spec list including processor type, RAM, SSD/HDD capacities, motherboard expansion, monitor details, and pre-loaded OS from the Desktop OEM, with on-site OEM warranty. Key differentiators include a detailed hardware configuration and a firm delivery model tied to option clauses allowing up to 25% quantity variation and extended delivery with proportional time. The procurement aims to equip government offices with standardized desktop setups and potential monitor inclusion, emphasizing vendor capability to meet detailed component-level requirements. This tender requires OEMs with robust service support and clear turnover evidence for compliance and competitive qualification.

Technical Specifications & Requirements

  • Product scope: Desktop computer systems with specified processor, RAM, storage (SSD and HDD), 2.5” bays, cabinet form factor, optical drive, USB Type A (2.0 and 3.2 Gen 1), USB Type C, VGA, monitor (panel type, display tech, size in cm, max pixels, monitor port, speaker) and on-site OEM warranty.
  • Key components: Processor, Motherboard (M.2 WiFi slots), RAM capacity, storage type and capacity, monitor availability and specs, expected cabinet/optical drive configuration.
  • OS & branding: Factory pre-loaded OS by desktop OEM; monitor and display details to match listed specifications.
  • Quality/standards: Explicit references to standard compliance are implied; bidders should ensure OEM warranty and post-sale support commitments.
  • Delivery framework: Option clause permits up to 25% quantity variation during and after contract; delivery periods depend on last delivery order date with minimum 30 days extension rules.
  • Eligibility cues: Demonstrable turnover and OEM capability with documented service/SLA escalations.

Terms, Conditions & Eligibility

  • EMD/Performance terms: Terms require financial turnover evidence via audited statements or CA/Cost Accountant certificate for both OEM and bidder; specific EMD amount not listed in this excerpt.
  • Turnover criteria: Minimum average annual turnover over the last three financial years for both OEM and bidder; documentable via audited balances or CA certificates.
  • Service support: Dedicated toll-free service line and escalation matrix must be provided by bidder/OEM.
  • Delivery & penalties: Delivery periods, optional quantity changes up to 25%, and potential extensions with proportional time-based calculations; penalties or LD terms are not explicitly itemized here but implied through clause enforcement.

Key Specifications

  • Processor and computer type as per title

  • Motherboard with M.2 WiFi expansion capability

  • RAM capacity in GB as specified by system build

  • Storage: SSD capacity (GB); HDD capacity (GB)

  • Internal bays: 2.5 inch size; cabinet form factor

  • Optical drive presence; monitor availability and specs

  • USB ports: Type A (2.0 and 3.2 Gen 1), Type C; VGA port count

  • Monitor specs: panel type, display technology, size in cm, max resolution, monitor port, integrated speakers

  • On-site OEM warranty duration

Terms & Conditions

  • Quantity variation up to 25% with corresponding delivery adjustments

  • OEM and bidder turnover criteria with validated documentation

  • Dedicated service support line and escalation matrix required

  • Factory pre-loaded OS and exact hardware configuration must be met

Important Clauses

Payment Terms

Not explicitly specified in provided data; bidders should expect standard government terms with milestones linked to delivery and acceptance.

Delivery Schedule

Delivery starts from the last date of original delivery order; extended delivery may apply with extended time calculated as (increased quantity ÷ original quantity) × original delivery period, minimum 30 days.

Penalties/Liquidated Damages

Not detailed in excerpt; typical government contracts apply LD for late delivery; bidders should seek explicit LD and warranty terms in final bid documents.

Bidder Eligibility

  • Minimum average turnover of OEM over last 3 years as per bid document

  • Minimum average turnover of bidder over last 3 years as per bid document

  • Demonstrated service support capability with dedicated toll-free contact and escalation matrix

Additional Tender Data

Commercial Details

Tender Category

Goods

Bid To RA

No

Bid To RA Enabled

No

Item Category

Entry and Mid Level Desktop Computer , Photocopier

Payment Timelines

Payments shall be made to the Seller within 45 days of issue of consignee receipt-cum-acceptance certificate (CRAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)

Delivery Details

Max Delivery Days

30

Delivery Locations

1

Delivery Cities

Kollam

Delivery Pincodes

691306

Delivery Locations

ConsigneeAddressCityStatePincodeQuantityDelivery DaysAdditional Requirement
Ambili S Anand691306,Anchal Block Panchayath Anchal P.O Kollam DistKollamKerala691306230-

Authority Records

LOCAL SELF GOVERNMENT DEPARTMENTCOMMISSIONERATE OF RURAL DEVELOPMENT

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Documents 5

GeM-Bidding-9520223.pdf

Main Document

GeM Category Specification

GEM_CATEGORY_SPECIFICATION

Other Documents

OTHER

Other Documents

OTHER

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Technical Specifications 1 Item

Item #1 Details

View Catalog
Category Specification Requirement
PROCESSOR Description of Stores Desktop Computer with Table Mount Monitor System with Compatible Chipset as per Processor Make with Minimum 6 USB Port
PROCESSOR Computer Type Mid Level
PROCESSOR Processor Number AMD Ryzen 5 5600G, Intel Core i5 12400 Or higher
MOTHERBOARD Expansion Slots (M Dot 2) for WiFi 1 Or higher
OPERATING SYSTEM Factory Pre-loaded Operating System by Desktop OEM Window 11 Professional
MEMORY (RAM) RAM Size (Memory Card/Module) (in GB) (Capacity to be installed in the System) 16, 32 Or higher
STORAGE Type of Storage Installed with the System NVMe-SSD
STORAGE SSD - Storage Capacity (in GB) 512, 1024, 2048 Or higher
STORAGE HDD - Storage Capacity (in GB) 0 as SSD only Installed Or higher
BAYS AVAILABILITY Number of Internal Bays Available, Size 2 Point 5 Inch 1, 2 Or higher
CABINET Cabinet Form Factor Tower (More than 13 to 26 Liters)
CABINET Optical Drive No Optical Drive
PORTS Number of USB Type A Port (Version 2 Point 0) 4 Or higher
PORTS Number of USB Type A Port (Version 3 point 2 Gen 1) 3, 4, 5, 6 Or higher
PORTS Number of USB Ports Type C 1, 2 Or higher
PORTS Number of VGA Ports 0, 1 Or higher
Monitor Availibility of Monitor Yes as per IS 13252 (Part 1)
Monitor Panel Type Vertical Alignment (VA)
Monitor Display Technology LED Backlit LCD (Liquid Crystal Display)
Monitor Screen Size (in CMs) 53.1 - 58 (20.91" - 22.83")
Monitor Maximum Resolution (Pixels) 1920 x 1080 (Full HD)
Monitor Monitor Port HDMI, Display Port
Monitor Speaker No
WARRANTY On Site OEM Warranty (in Year) 3, 4, 5 Or higher

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for similar desktop/photocopier procurements

4

Audited financial statements or CA certificate indicating turnover

5

OEM authorization or OEM-style authorizations for the offered hardware

6

Technical bid documents demonstrating compliance with listed specs

7

Proof of on-site OEM warranty/Service support structure

Frequently Asked Questions

Key insights about KERALA tender market

How to bid for desktop computer tender in Kollam Kerala 2026

To bid on this tender, bidders must meet OEM turnover criteria, provide audited financials or CA certificates, submit OEM authorizations, and demonstrate service support with a toll-free number plus escalation matrix. Ensure factory pre-loaded OS and monitor specifications align with the BOQ. Prepare technical and financial bids per terms.

What documents are required for Kerala desktop bid participation

Required documents include GST certificate, PAN, audited turnover or CA certificate for both OEM and bidder, experience certificates for similar procurements, OEM authorization, technical bid demonstrating compliance with RAM/SSD/HDD specs, and proof of on-site OEM warranty. Submit these with the bids for eligibility.

What are the hardware standards for the Kerala procurement

Hardware must include a processor as specified, M.2 WiFi capable motherboard, specified RAM capacity, SSD and HDD capacities, 2.5 inch bays, optical drive, USB ports (2.0, 3.2 Gen 1, Type C), VGA, monitor with specified panel/display/ports, and on-site OEM warranty. OS must be factory pre-loaded by the OEM.

When is the delivery window and quantity variation allowed

Delivery can vary with an option clause allowing up to 25% increase or decrease in quantity at contract time and during currency. Delivery timing extends from the last date of the original delivery order, with minimum extension of 30 days, based on the proportional formula.

What are the payment terms for the Kerala IT equipment tender

The excerpt does not specify exact payment terms; bidders should expect government norms. Prepare for milestone-based payments linked to delivery/acceptance, with potential advance and subsequent payments upon verification of compliance with OS, warranty activation, and delivery of each batch.

What is required for post-sale service and support in this tender

Bidders must provide a dedicated toll-free service number and an escalation matrix for service support. OEMs should demonstrate a clear escalation path, response times, and on-site support commitments to ensure rapid issue resolution and continuity of IT operations.

What qualifies as OEM turnover evidence for eligibility

OEM turnover must be shown via certified audited balance sheets for the last three years or a CA/Cost Accountant certificate detailing turnover. If the OEM was constituted recently, turnover is calculated from completed financial years post-constitution as applicable to the bid.

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