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Indian Army Kiosk Displays Tender – BIS IS 17802 Compliance, On‑Site Warranty 1 Year, 2026

Bid Publish Date

13-Jun-2026, 12:34 pm

Bid End Date

23-Jun-2026, 1:00 pm

EMD

₹19,500

Location

JODHPUR , RAJASTHAN
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Progress

Issue13-Jun-2026, 12:34 pm
AwardPending
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Quantity

4

Bid Type

Two Packet Bid

Key Highlights

  • • Brand/OEM compliance required for kiosk hardware
  • • IS 17802 (Part 1) and (Part 2) BIS certification mandatory
  • • On-site warranty required for 1 year
  • • Quantity flexibility up to 25% during and after contract
  • • Malicious Code Certificate mandatory
  • • 3 years of government procurement experience for bidder or OEM
  • • EMD: ₹19,500; GST implications to be borne by bidder
  • • Data Sheet must precisely match offered hardware

Categories 1

PRODUCTION DISPLAY

Tender Overview

The Indian Army, Department Of Military Affairs, invites bids for Kiosk Displays under the Generic/Computing Hardware and Display categories. Estimated value is not disclosed, with an EMD of ₹19,500 and an on-site warranty requirement of 1 year. Bidders must meet the 3-year experience criterion in supplying similar government-grade kiosks and submit an OEM data sheet for verification. The project scope includes hardware with BIS compliance to IS 17802 (Parts 1 & 2) and IP-rated enclosures, ensuring secure integration at designated kiosk locations. The buyer-clause permits quantity adjustments up to ±25% and sets delivery timelines aligned to original or extended orders, with minimum 30 days added for extra quantities. This procurement emphasizes hardware standardization and government vetting through strict documentation and security certificates. The location details are not stated, but the bid targets government procurement channels and mandated GST considerations.

Technical Specifications & Requirements

  • Type of Kiosk, Cabinet Mounting Type, and Kiosk Location Type as core categories
  • Minimum RAM (GB) and Internal Storage (GB) specifications required
  • Installed OS and Type of User Interface expectations
  • Display: Diagonally measured size (cm) and Minimum display resolution
  • Connectivity options and any Additional Integrated/Internal Module requirements
  • Warranty: On-site for 1 year; IP rating specification and BIS IS 17802 compliance
  • Malicious Code Certificate to be uploaded; ensure no embedded harmful software
  • Data Sheet alignment with technical parameters to avoid rejection

Terms, Conditions & Eligibility

  • EMD: ₹19,500 (payment terms not specified beyond EMD requirement)
  • Experience: bidder or OEM must have 3 years of regularly manufactured/supplied similar kiosks to Central/State Govt or PSUs
  • GST: bidder to determine applicability; GST reimbursement per actuals or applicable rates, capped by quoted GST
  • Submission: PAN, GSTIN, cancelled cheque, EFT mandate; OEM authorization and data sheet required
  • Documentation: data sheet alignment verification; malicious code certificate required
  • Delivery: option to increase/decrease quantities by up to 25%; delivery period adjustments as per clause
  • Warranty/penalties: On-site warranty and BIS conformity to IS 17802; penalties/LD not detailed

Key Specifications

  • Kiosk type and mounting type as per tender title

  • Minimum RAM and internal storage values to be provided

  • Installed OS and user interface specification

  • Display size in cm and minimum resolution

  • Connectivity options and any additional/internal modules

  • IP rating and BIS IS 17802 compliance

  • On-site warranty period: 1 year

Terms & Conditions

  • EMD of ₹19,500 required with bid submission

  • 3 years of government procurement experience for bidder or OEM

  • Quantity may vary ±25% with extended delivery timelines

  • GST payable by bidder; GST recovery per actuals or applicable rate

  • Mandatory BIS IS 17802 compliance and IP rating

  • Mandatory data sheet alignment and Malicious Code Certificate

Important Clauses

Payment Terms

EMD of ₹19,500 must accompany bid; GST handling as per actuals with cap to quoted rate

Delivery Schedule

Delivery period can be extended or reduced by ±25% quantity variation with minimum 30 days extra if required

Penalties/Liquidated Damages

LD clauses implied by delivery delays; explicit LD rate not provided in terms

Bidder Eligibility

  • 3 years of regular manufacturing/supply to Central/State Govt or PSU

  • Not under liquidation or bankruptcy; provide undertaking

  • OEM/authorized resellers eligible with necessary documentation

Additional Tender Data

Commercial Details

Tender Category

Goods

Bid To RA

No

Bid To RA Enabled

Yes

Item Category

Kiosk Displays (Q2)

Authority Records

MINISTRY OF DEFENCEMILITARY AFFAIRS DEPARTMENT

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Documents 4

GeM-Bidding-9338650.pdf

Main Document

CATALOG-Specification-1

CATALOG Specification

Buyer uploaded ATC document

ATC

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Technical Specifications 1 Item

Item #1 Details

View Catalog
Category Specification Requirement
Generic Type of Kiosk Information Kiosk
Generic Cabinet Mounting Type Floor Standing
Generic Kiosk Location Type Indoor
Computing Hardware Minimum Memory (RAM) (in GB) 8, 16 Or higher
Computing Hardware Type of Internal Storage SSD
Computing Hardware Internal Storage (in GB) 512, 1024 Or higher
Interface Installed Operating System Windows 11 Pro
Interface Type of User Interface Multi-Touch Capacitive Based, Multi-Touch Infrared (IR) Based
Display Diagonal Screen Display Size (in cm) 58.1 to 63, 63.1 to 68, 68.1 to 73, 73.1 to 78, 78.1 to 83, 83.1 to 88, 88.1 to 93, 93.1 to 98, 98.1 to 108, 108.1 to 113, 113.1 to 118, 118.1 to 123, 123.1 to 128, 128.1 to 133, 133.1 to 138, 138.1 to 143, 143.1 to 148, 148.1 to 153, 153.1 to 158, 158.1 to 163, 163.1 to 168, 168.1 to 173, 173.1 to 178, 178.1 to 183, 183.1 to 188, 188.1 to 193, 193.1 to 198, 198.1 to 203, 203.1 to 208 Or higher
Display Minimum Display Resolution (in Pixels) 1920 x 1080 (Full HD), 2560 x 1440 (2K), 3840 x 2160 (4K Ultra HD) Or higher
Connectivity Connectivity 1 x Ethernet Port, 1 x USB Type A, 2 x USB Type A, 1 x HDMI, Wi-Fi, 3.5mm Audio Jack
Functional Modules Additional Integrated/Internal Module Thermal Printer (Paper Width- 80 mm)
Warranty and Certification On Site Warranty (in Year) 3, 5 Or higher
Warranty and Certification IP Rating IP 50 to 54, IP 55 to 58, IP 60 to 64, IP 65 to 68 Or higher
Warranty and Certification BIS Compliance to IS 17802 (Part 1) and (Part 2) No

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Required Documents

1

PAN Card copy

2

GSTIN copy

3

Cancelled cheque copy

4

EFT Mandate certified by Bank

5

Data Sheet of offered product

6

OEM authorization (if applicable)

7

Experience contracts / performance certificates for 3+ years

8

Malicious Code Certification

Frequently Asked Questions

Key insights about RAJASTHAN tender market

What documents are required for the kiosk displays tender in India 2026?

Bidders must submit PAN, GSTIN, cancelled cheque, EFT mandate, and the data sheet for offered hardware. OEM authorizations, 3+ years government procurement contracts, and Malicious Code Certificate are also required to verify compliance and prevent disqualification.

How is EMD of ₹19,500 applicable for the Indian Army kiosk bid 2026?

The EMD must be submitted with the bid as a security deposit. It helps ensure bid seriousness; GST implications apply as per actuals, with reimbursement aligned to the lower of the quoted GST rate or actual rates.

What BIS standards are mandatory for kiosk displays in this tender?

Bidders must ensure BIS compliance to IS 17802 Parts 1 and 2. The data sheet must confirm conformity, and on-site warranty must be included for 1 year. Non-compliant hardware risks bid rejection.

What is the delivery and quantity flexibility for the kiosk procurement?

The buyer can adjust quantity by ±25% during and after the contract, with delivery timelines adjusted based on the extended scope. Minimum 30 additional days apply when increasing quantity beyond original scope.

What experience is required to qualify for the Indian Army kiosk tender?

Bidder or OEM must have 3 years of regular manufacturing/supply experience of similar kiosk products to government bodies, with contracts and performance proofs submitted for each year.

What data sheet details are mandatory for bid submission?

A complete data sheet aligning with offered hardware specifications is mandatory; mismatches may lead to bid rejection. Include RAM, storage, OS, display metrics, and connectivity specifics.

What is the warranty requirement for the kiosk hardware in this tender?

The contract requires on-site warranty for 1 year. Vendors must cover service and support at customer site for the warranty period and provide relevant service terms.

How to verify GST implications for the kiosk procurement in this tender?

Bidder should determine applicable GST; reimbursement is per actuals or the lower of quoted GST, subject to government rules. Ensure GSTIN is validated and shown in bid documents.

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