GEM

Directorate Of Information Technology Puducherry Manpower Outsourcing Services Tender Pondicherry 2025 - Minimum Wage Skilled Labour, Labour Dept License

Bid Publish Date

28-Nov-2025, 5:51 pm

Bid End Date

08-Dec-2025, 6:00 pm

Progress

Issue28-Nov-2025, 5:51 pm
AwardPending
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Quantity

1

Bid Type

Two Packet Bid

Categories 2

Tender Overview

Directorate Of Information Technology Government Of Puducherry invites bids for Manpower Outsourcing Services - Minimum wage - Skilled; High School; Others to deploy contracted staff at Puducherry (605007). The tender covers staffing solutions with service-level commitments and must meet Labour Department licensing requirements. No BOQ items are listed, and the estimated value is not disclosed. A key differentiator is the requirement for a dedicated service office within Puducherry and an escalation matrix for support. The contract duration may be extended by up to 6 months subject to performance and mutual consent. This tender emphasizes compliance with local labour regulations and timely salary payments.

  • Location: Pondicherry, Puducherry
  • Organization: Directorate Of Information Technology Government Of Puducherry
  • Category: Manpower Outsourcing Services
  • Start/End dates: Not specified; quantity and value not disclosed
  • Unique aspect: Local service presence requirement and potential extension based on performance

Technical Specifications & Requirements

  • No technical specifications are provided in the tender data. The buyer mandates licensing verification (Labour Department / Municipality of Puducherry) and existence of a dedicated local service office.
  • Required commitments include timely salary disbursement by the service provider, and submission of standard statutory documents (PF, ESIC) along with bank statements in support of payroll payments.
  • Clause on 25% quantity/duration variation once contract is issued, with the vendor obliged to accept revised terms.
  • Service support: dedicated toll-free number and escalation matrix; the service provider must supply an office within the consignee state and maintain a clear escalation path for issues.

Terms, Conditions & Eligibility

  • EMD/financial security: Not specified in the available data.
  • Experience: Prior experience in providing manpower outsourcing services to government or large institutions is implied but not quantified.
  • Delivery/Performance: Salary payments to contracted staff must be made by the service provider; extension up to 6 months is possible with mutual consent.
  • Documentation: Bidder must upload necessary certificates and documents as per the ATC/Corrigendum; Labour Department/Municipality license required.
  • Payments: Service provider will be reimbursed after payroll compliance; detailed payment terms not disclosed.
  • Penalties: LD or penalties are not detailed; escalation mechanisms and support commitments are specified.

Key Specifications

  • Manpower outsourcing services for skilled personnel (minimum wage)

  • Local presence requirement: service office in Puducherry

  • License requirement: Labour Department / Municipality of Puducherry

  • Salary payment obligation borne by service provider with statutory documentary evidence

  • 25% quantity/duration variation allowance post-contract award

  • Escalation matrix and toll-free service support

  • Extension option up to 6 months contingent on performance

Terms & Conditions

  • EMD and exact value not disclosed in tender data

  • Delivery terms hinge on payroll and statutory compliance (PF/ESIC)

  • Local office presence and Labour Department license are mandatory

Important Clauses

Payment Terms

Service provider disburses salaries first, then claims reimbursement from the Buyer with PF/ESIC documentation and bank statements; exact payment timelines not specified.

Delivery Schedule

No fixed delivery dates; contract may be extended up to 6 months beyond initial term subject to performance and mutual consent.

Penalties/Liquidated Damages

Penalties not detailed; escalation matrix and service support obligations are mandated.

Bidder Eligibility

  • Demonstrated experience in government or large-organizational manpower outsourcing

  • Valid Labour Department / Municipality Puducherry license

  • Office presence in Puducherry and ability to disburse wages with statutory compliance

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for manpower outsourcing

4

Financial statements or turn over evidence

5

Labour Department/Municipality Puducherry license

6

PF/ESIC compliance documentation

7

Technical bid documents and OEM authorizations (if applicable)

8

Proof of dedicated local office in Puducherry with address

Frequently Asked Questions

Key insights about PUDUCHERRY tender market

How to bid for Puducherry manpower outsourcing tender 2025?

Bidders must submit GST, PAN, experience certificates, financial statements, and Labour Department/Municipality Puducherry license. Include payroll, PF/ESIC documentation, and an escalation matrix. Ensure local office proof and toll-free support line. Compliance with ATC and corrigenda is mandatory.

What documents are required for Puducherry staffing procurement bid?

Required documents include GST registration, PAN, experience certificates for manpower outsourcing, financial statements, PF/ESIC compliance, Labour Department license, technical bid documents, OEM authorizations if applicable, and evidence of a Puducherry-local service office.

What standards or licenses are mandatory for this tender in Puducherry?

A valid Labour Department or Municipality of Puducherry license is mandatory. The vendor must maintain a dedicated local office in Puducherry and provide an escalation matrix and toll-free service support as part of compliance.

What are the payment terms for the Puducherry IT manpower contract?

Payment terms indicate salary disbursement by the service provider upfront, followed by reimbursement from the Buyer along with PF/ESIC documentation. Exact schedule is not detailed; bidders should align payroll evidence with monthly invoicing.

How can a bidder address the 25% quantity/duration variation clause?

If awarded, the contract allows up to 25% increase or decrease in quantity or duration at contract issue and post-award, with obligation to accept revised terms. Plan staffing and pricing to accommodate potential adjustments.

What is required to demonstrate payroll compliance under this tender?

Submit bank statements showing payroll payments, along with PF and ESIC remittances, for contracted staff at the buyer location. Ensure salary disbursement precedence and maintain statutory records for audit.

What is the objective of the local Puducherry office requirement?

The requirement ensures timely service delivery, local point of contact, and faster issue resolution. It also supports escalation procedures and compliance with state government procurement expectations.

Are there any minimum experience or turnover criteria specified?

The tender data does not specify exact years of experience or turnover. Bidders should demonstrate relevant government or large-scale manpower outsourcing experience and provide financial documents to prove stability.

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