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Eastern Railway Chair Backrest & Armrest Procurement 2026 India – ISI/ISO-like Specs & 1-Year Warranty

Bid Publish Date

24-Jun-2026, 12:26 pm

Bid End Date

08-Jul-2026, 10:00 am

Location

KOLKATA , WEST BENGAL

Progress

Issue24-Jun-2026, 12:26 pm
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

65

Bid Type

Single Packet Bid

Tender Overview

Eastern Railway seeks procurement of seating components comprising CHAIR BACKREST with backrest height ranges (Low 200-400 mm, Mid 400-700 mm) and lumbar support integrated into the seat backrest, plus CHAIR ARMREST with attached armrests and defined chair type. The scope includes Supply, Installation, Testing and Commissioning of goods at consignee location, with potential OEM warranty obligations. The tender emphasizes GST compliance, Manufacturer Authorization for distributors, and mandatory warranty/after-sales support across India. The absence of a BoQ suggests itemized quantities will be defined at award; the emphasis is on standardised seating modules ready for railway environments. Key differentiators include on-site installation, post-install service readiness, and 1-year warranty validity. Unique clauses include GST invoicing in consignee name and mandatory service center details for procurement reliability.

Technical Specifications & Requirements

  • Backrest category: CHAIR BACKREST with Low-back (200-400 mm) and Mid-back (400-700 mm) ranges.
  • Lumbar support: Integrated in the seat backrest.
  • Armrest category: CHAIR ARMREST with armrest available and defined type of armrest.
  • Warranty: 1 year from final acceptance or post-installation, with OEM warranty certificates required at delivery.
  • Scope: Supply, Installation, Testing and Commissioning; service network across INDIA; installation/training/troubleshooting capabilities expected.
  • Service/Support: Verified installation, commissioning and maintenance service group, with nearby service centers uploaded by bidder.

Terms, Conditions & Eligibility

  • GST responsibility lies with bidders; reimbursement per actuals or applicable rate, whichever lower.
  • Manufacturer Authorization: OEM/Original Service Provider authorization required for authorized distributors.
  • Invoicing: Invoice must be raised in consignee’s name with the consignee GSTIN; GST invoice copy and GST portal payment screenshot to be uploaded.
  • Scope of supply: Bid price must include all costs for supply, installation, testing, commissioning.
  • Warranty: 1-year coverage; post-sale service and breakdown rectification during warranty; service centers details to be provided.
  • Certificates: Upload all required certificates/documents; non-submission may lead to rejection.

Key Specifications

    • Product category: CHAIR BACKREST with variable height ranges (Low-back 200-400 mm; Mid-back 400-700 mm)
    • Lumbar support: Integrated into seat backrest
    • Product category: CHAIR ARMREST with confirmed presence and specified type
    • Warranty: 1 year from final acceptance/installation/completion
    • Delivery/installation: Supply, installation, testing and commissioning included
    • Post-sales: Well-established service network with regional service centers in INDIA

Terms & Conditions

  • GST as applicable with actuals reimbursement limit

  • OEM authorization required for distributors

  • Invoice in consignee name with consignee GSTIN; upload GST payment proof

  • Scope includes installation, testing, commissioning

  • Warranty period is 1 year with OEM support

Important Clauses

Payment Terms

GST handling with reimbursement to bidder per actual rates; invoice in consignee name with GSTIN; upload GST portal payment proof.

Delivery Schedule

Delivery includes supply, installation, testing and commissioning; service readiness across India; exact timelines to be defined at award.

Penalties/Liquidated Damages

Not explicitly stated; implied performance and warranty obligations for timely defect rectification during the 1-year period.

Bidder Eligibility

  • Demonstrated experience delivering railway-grade seating components

  • Valid GST registration and PAN

  • OEM authorization or clear distributor authorization with OEM details

Additional Tender Data

Commercial Details

Tender Category

Goods

Bid To RA

No

Bid To RA Enabled

No

Item Category

Chair for General Purpose (Q2) ( PAC Only )

Authority Records

MINISTRY OF RAILWAYS

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Documents 4

GeM-Bidding-9460649.pdf

Main Document

Other Documents

OTHER

CATALOG-Specification-1

CATALOG Specification

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Technical Specifications 1 Item

Item #1 Details

View Catalog
Category Specification Requirement
CHAIR BACKREST Backrest Height (Low-back range: 200 - 400 mm, Mid-back range: 400 - 700 mm) Low-back
CHAIR BACKREST Lumbar Support available in Seat Backrest No
CHAIR ARMREST Armrest Available in the Chair Yes
CHAIR ARMREST Type of Armrest in Chair Fixed armrest with Padding

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

OEM/Manufacturer authorization certificate (for distributors)

4

GST invoice copy and GST portal payment screenshot

5

Evidence of installation, testing and commissioning capabilities

6

Warranty certificates from OEM

7

Proof of service center availability and locations

8

Any bidder-specific certificates as per ATC/Corrigendum

Frequently Asked Questions

How to bid on the chair backrest and armrest tender in Eastern Railway 2026

Bidders must ensure GST registration, PAN, and OEM authorization; upload GST invoice proof; provide installation and commissioning capabilities; submit OEM warranty certificates; and meet service center requirements. The bid includes supply, installation, testing, and commissioning with a 1 year warranty from acceptance.

What documents are required for the chair procurement tender in India

Required documents include GST registration, PAN, OEM authorization, GST invoice copy and payment proof, installation/testing/commissioning evidence, OEM warranty certificates, and verification of service centers; ensure all certificates are uploaded with the bid and aligned to ATC requirements.

What are the technical specifications for chair backrest with lumbar support

Technical specs specify backrest height ranges: Low-back 200-400 mm and Mid-back 400-700 mm, with lumbar support integrated in the seat backrest, plus a defined armrest type and presence; warranty is 1 year, and installation/commissioning is included in scope.

What is the warranty period and after-sales support for railway seating equipment tender

The contract requires a 1 year warranty from final acceptance or post-installation; OEM warranties must be supplied; bidders must have a robust service network with regional centers for timely maintenance and breakdown rectification during the warranty period.

What are the GST and invoicing requirements for GeM bids to consignee

Invoices must be raised in the consignee's name with the consignee GSTIN; bidders must upload scanned GST invoice and a screenshot of GST portal confirming payment; GST reimbursement will be as per actuals or applicable rate, whichever is lower.

What documents are needed to proveManufacturer Authorization and eligibility

Submit Manufacturer Authorization/Certificate detailing OEM name, designation, address, email, and phone number; this is mandatory when submitting bids through authorized distributors; ensure all details align with GeM bid submission.

How to ensure compliance with installation and testing requirements for railway seating

Provide clear evidence of installation, commissioning and training capabilities; include service center locations, after-sales support plan, and on-site commissioning methodology; ensure technical staff with railway-grade installation experience is listed in the bid.

What is the scope of supply in this chair procurement tender

Bid scope includes Supply, Installation, Testing and Commissioning of chair backrests with lumbar support and armrests, plus ongoing maintenance support; all costs must be included in the bid price; delivery timelines to be finalized at award.

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