Indian Army CCTV Equipment Tender Darjeeling West Bengal 2026 ISO 13252 BIS STQC 2 Years AMC

Tender Overview

The Indian Army (Department of Military Affairs) invites bids for a comprehensive CCTV system package in Darjeeling, West Bengal 734001. Procuring PTZ cameras, IP cameras, video recorders, Ethernet cables, RJ45 connectors, PTZ poles, 3 TB hard disks, GIGA switches, 19-inch monitors, racks, and wall/rack mounts. Estimated value not disclosed; EMD is ₹24,599. Scope includes supply, installation, testing, commissioning and 2-year AMC. Bidders must provide OEM authorization, and comply with CRS BIS IS 13252 and STQC security testing requirements. Unique terms include option to increase quantity up to 50% and mandatory on-site installation by OEM-certified personnel.

Technical Specifications & Requirements

• Camera types: PTZ/Speed Dome and IP Camera with configurable image sensing, frame rates, and multi-channel streams.
• Optics: Fixed/Varifocal lens options with specified focal lengths; optical zoom performance to meet surveillance needs.
• Network & storage: compatible network transmission, on-board SD card support, SD capacity and total hard disk capacity: 3 TB or more; total storage capacity to be delivered; compatible with 4+2 port GIGA PoE switch and 8 port GIGA switch.
• Performance & compliance: maximum recording resolution and fps per channel; comprehensive warranty; STQC / BIS CRS IS 13252 certification required; mandatory BIS registration and IS 13252 compliance.
• Mechanical/installation: robust housing, installation type for the intended area, and cable specifications for indoor/outdoor use with jacket material details; OEM authorization and service-center presence at delivery location.

Terms, Conditions & Eligibility

• EMD: ₹24,599 via Demand Draft to SBI, with scanned proof and hardcopy within 5 days of bid opening.
• Installation/AMC: 2-year AMC included; on-site installation by OEM-certified personnel; 24x7 local service support with defined response (<2 hours) and resolution (12-24 hours).
• Delivery/option: quantity may increase up to 50%; delivery period aligned to last delivery order date with minimum extension rules; pay attention to option clause.
• Manufacturer authorization: submit OEM/authorized distributor certificate with contact details; site survey required prior bidding.
• Penalties: Rs. 500 per day per camera for delay beyond resolution timelines; service terms include rapid fault handling and site support.
• Documentation: ensure GST, PAN, experience certificates, financials, EMD submission, and technical/compliance certificates as part of bid.