Municipal Corporation Of Greater Mumbai GeM Tender for Goods/Services in Mumbai Maharashtra with EMD ₹25,000 2026

Tender Overview

The Municipal Corporation Of Greater Mumbai (MCGM) invites bids via GeM for a goods or services procurement at Mumbai, Maharashtra 400002. The bid carries an EMD of ₹25,000, with buy-side preferences favoring Micro and Small Enterprises (MSE) from the state, validated online through the Udyam portal. Bidders must confirm an in-state service presence and provide a dedicated toll-free support line. The tender emphasizes service capability and post-sale support, rather than a defined BOQ, signaling a broad scope aligned to municipal service delivery through GeM. Documentation evidence for past experience is required, with verification through client execution certificates or invoices. The SOW/SLA materials are uploaded by the buyer, shaping the service expectations and performance metrics. A local support footprint and online eligibility validation differentiate compliant bidders, while traders are excluded from the MSE reservation if not manufacturer/OEM. Unique aspects include a clearly state-restricted supplier base and a formal escalation process for service issues.

Technical Specifications & Requirements

• EMD: ₹25,000 (deposit via GeM though payment method not specified)
• Location: Mumbai, Maharashtra; service/provider office in-state required
• Support requirements: Dedicated toll-free telephone number for service; established Escalation Matrix with contact numbers
• Past experience proof: Acceptable documents include contract copies with invoices plus self-certification, or client execution certificates
• OEM/Manufacturer requirement: For MSE reservation, bidder must be the manufacturer/OEM of offered product/service; traders excluded
• Documentation: Udyam online validation and documentary evidence uploaded with bid
• No BOQ items specified; SOW/SLA files govern scope and performance

Terms, Conditions & Eligibility

• EMD: ₹25,000 required; payment details as per GeM Terms
• MSE Reservation: Available to state-resident, online-validated manufacturers/OEMs with Udyam verification
• Service footprint: In-state office of service provider (Mumbai) evidenced by documents
• Support: Dedicated toll-free line and escalation matrix mandatory
• Past Experience: Acceptable proofs include contracts with invoices and client execution notes
• Submission: Passenger of terms—no BOQ; SOW/SLA attachments define scope; duplicate documents must be uploaded