South Eastern Railway All in One PC (V2) Tender Ranchi Jharkhand 2026 – Factory Preloaded Windows 11 Pro, 180-260W, IS 550/ISO standards

Tender Overview

South Eastern Railway, Ranchi, Jharkhand, seeks procurement of an All in One PC (V2) under Q2 category. Estimated value is ₹10,90,000 with EMD ₹22,000. Scope includes Supply, Installation, Testing and Commissioning of the system at Hatia, Ranchi. OEM-authenticated devices with factory preloaded OS, OEM-provided drivers, and credible warranty are mandatory. Key differentiators include explicit OEM authorization, local content declaration, and certification of genuineness of preloaded OS. The tender emphasizes non-refurbished components and availability of OEM feature brochure on the official website. Bidders must ensure OS centralised patch management compatibility and driver availability for at least 3 years. Delivery and service support obligations are tied to OEM credentials and authorized service channels. This procurement targets standard All in One PCs suitable for railway office use with robust power efficiency and vendor-provided support.

Technical Specifications & Requirements

• Product category: All in One PC (V2)
• Key specs to extract from title/boq: Processor details, RAM type and size, storage type and capacity, display size (diagonal), number of ports, integrated graphics, keyboard/mouse connectivity, and OS (factory preloaded with certification)
• Power & efficiency: Maximum power consumption 180-260W; minimum efficiency 90% or higher
• OS & software: Windows 11 Professional or higher; OS must support centralized patch management and automatic updates; OEM must provide drivers for 3 years
• Warranty & compliance: OEM-issued Technical Compliance Certificate and Warranty Declaration; no refurbished components; OEM site validation of software/brochure required
• Delivery & installation: Scope includes Supply, Installation, Testing and Commissioning; local delivery to Hatia
• Documentation & ATC: Bid-specific OEM authorization; Local Content Declaration from OEM; OEM genuineness certificate for preloaded OS; URL for technical brochure on OEM site; service/support toll-free number
• EMD/Payment docs: EMD/DD submission required; hard copy delivery within 5 days post bid end date; DD-based performance security accepted

Terms, Conditions & Eligibility

• EMD: ₹22,000 (via Online DD or in favor of PFA/SER/GRC, Kolkata, payable at Ranchi)
• OEM authorization: If bidder is not OEM, must submit bid-specific authorization letter; otherwise rejection
• Local content & OEM declarations: Local Content Declaration and genuineness certificate for preloaded OS
• Warranty & compliance: Technical Compliance Certificate and Warranty Declaration on OEM letterhead
• Documentation: Upload all requested certificates; include OEM brochure URL; drivers available for download for 3 years
• Channel/agency rules: Authorized agent must present credentials of principal/OEM; past agent credentials may not apply to new principal
• Delivery terms: Supply, Installation, Testing and Commissioning; hardcopy EMD/PG within 5 days of bid end date
• Service: Dedicated/toll-free service support number required from bidder/OEM
• Penalty/guarantees: Not explicitly stated in provided text; ensure OEM warranty and service SLAs