Entry and Mid Level Desktop Computer,All in One PC (V2),Entry and Mid Level Laptop - Notebook,Multi
Morbi Nagarpalika
RAJKOT, GUJARAT
Posted:
28 February 2025
Closed:
11 March 2025
GEM
Tender Overview
The Social Justice And Special Assistance Department, Maharashtra invites bids for IT hardware including All in One PC (V2), Entry and Mid Level Laptop - Notebook (Q2), and Multifunction Machine MFM (V2) (Q2). The procurement scope shows multiple product categories with an estimated value not disclosed and an EMD of ₹2000. Bidders must comply with the department’s option clause allowing up to 25% quantity variations at contracted rates and delivery extensions based on a calculated formula. An on-site and carry-in warranty framework is implied, with mandatory ISO 9001 certification and service-center presence in the recipient state. This tender emphasizes post-award service support readiness and rapid ramp-up capabilities, driven by governance requirements in Maharashtra. The opportunity requires readiness to scale deliveries within the option window and establish service infrastructure promptly. {
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Technical Specifications & Requirements
- Product scope includes All in One PC (V2), Entry/Mid Level Laptop and Multifunction Machine variants as listed in the tender category.
- No explicit BOQ items or quantitative specs are provided; emphasis is on passing ISO 9001 certification and establishing or confirming a functional service center in Maharashtra.
- Key compliance expectations include ISO 9001 certification for bidder or OEM, and a dedicated service support line with a formal escalation matrix.
- Service-center readiness is mandatory in the state of each consignee location; if absent, centers must be established within 30 days post-award with documentary evidence prior to payment release.
- The procurement relies on the option clause to adjust quantity by up to 25% during and after contract award, at contracted rates, influencing planning and inventory management.
- Other specifics include the EMD amount of ₹2000 and the need to avoid liquidation or insolvency.
- Overall, the technical burden focuses on certifications, service readiness, and scalable deployment rather than detailed hardware specs.
Terms, Conditions & Eligibility
- EMD: ₹2000; submission via online or prescribed instrument with bid.
- Certification: ISO 9001 certified bidder or OEM; documentation required.
- Service & Support: 16/18 dedicated support contact, toll-free numbers, and a formal escalation matrix.
- Service Centers: Must have a functional center in Maharashtra; if not, to be established within 30 days of award with evidence.
- Financial Standing: Bidder must not be under liquidation or bankruptcy; a signed undertaking is required.
- Delivery Terms: Option to increase quantity by up to 25%; delivery period alignment with the extended schedule as per original delivery duration.
- Warranty & Penalties: On-site or carry-in warranty terms implied; penalties or LD not explicitly stated within the provided data.
