Indian Army procurement of HP/Canon printer components & MFP parts Jalpaiguri West Bengal 2026 ISO 9001 BIS Type Test

Tender Overview

The Indian Army, under the Department Of Military Affairs, calls for procurement related to HP M1008 TEFLON PRESSURE ROLLER, PAPER PICK UP SENSOR, EPSON PRINTER HEAD, DRUM UNIT HP LASERJET MFP 2625W, and CANON MULTI FUNCTION DEVICE 2525W components in Jalpaiguri, West Bengal 734006. The estimated value is ₹30,000, with 5 items listed in the BOQ (N/A quantities specified). The contract includes an option to increase or decrease quantities up to 25% at bid/contract rates, with extended delivery periods calculated from the original delivery window and a minimum 30-day extension. The tender emphasizes genuine spare parts and supplier eligibility under strict OEM and certification requirements.

The bid process requires compliance with ISO 9001 by bidder or OEM, BIS licenses, material test certificates, and other product-specific certificates. A functional Service Centre in the state of each consignee is mandatory, with establishment within 30 days of award and documentary evidence required for payment. A toll-free service line and escalation matrix must be provided. This procurement targets standardized printer consumables and MFP components, focusing on genuine parts and post-sale support.

Technical Specifications & Requirements

• Product categories: HP laser printer components, EPSON printer heads, CANON MFP drum units, and related accessories
• Standards and certifications: ISO 9001, BIS licence, type test certificates, OEM authorizations as applicable
• Quality controls: Material Test Certificate to be sent with supply; buyer lab to determine acceptance
• Service obligations: Functional service centres in each consignee state; on-site or carry-in warranty as applicable; dedicated toll-free service line and escalation matrix
• Documentation expectations: PAN, GSTIN, cancelled cheque, EFT mandate; upload of all relevant certificates and OEM authorizations; proof of service capability within 30 days of award
• Delivery and terms: Option to adjust quantity by ±25%; delivery period calculations based on original period with minimum 30-day extension; payment release tied to evidence of service capability
• Additional conditions: Genuine spare parts required; no defects/broken items; supplier must meet mandatory terms before acceptance

Terms, Conditions & Eligibility

• EMD: Not disclosed in data; ensure readiness for typical government EMD norms if applicable
• Experience/Turnover: ISO 9001 certification required; OEM or bidder compliant; service centre presence in target state
• Delivery: Delivery timing governed by option clause; extended delivery time formula based on quantity changes with minimum 30 days
• Payment Terms: Payment release contingent on submission of documentary evidence of functional service centre; EFT mandate must be certified
• Documents: PAN, GSTIN, cancelled cheque, EFT mandate; BIS license, type test certificates, OEM authorizations; material test certificate
• Warranty/Penalties: Not explicitly stated; subject to buyer lab results and acceptance criteria; service support expectations imply post-delivery obligations
• Other Conditions: Genuine spare parts required; escalation matrix and toll-free support must be provided by bidder/OEM