Indian Army Toner Cartridges/Consumables Tender 2026 Delhi NCR - ISI/ISO Standards Requirements for Printers

Tender Overview

The Indian Army, Department Of Military Affairs, invites bids for toner/ink cartridges and related printer consumables under the PAC category. While exact quantities and total estimated value are not disclosed, the tender references multiple generic cartridge parameters, including model numbers, color, yield, and printer compatibility for OEM devices. Key differentiators include mandatory manufacturer authorization, EMD submission via DD or online, and mandatory service centre presence in the consignee state. The procurement targets reliable aftermarket or OEM-grade consumables with defined warranty and service commitments, emphasizing after-sales support and verification of supplier financial standing. This tender emphasizes compliance with standard service provisions and a robust bid submission package to ensure ongoing supply for military printing needs.

Technical Specifications & Requirements

• Product class and type of cartridge/consumable
• Printer/MF machine brand compatibility and specific OEM model numbers
• Ink/toner color and minimum yield (page output) requirements
• Service commitments: dedicated support hotline, escalation matrix, and on-site carry or on-site warranty terms
• OEM authorization: manufacturer or authorized distributor proof required
• EMD/PBG options: payment via Demand Draft in favor of GSO-1, Proj; hard copy submission within 5 days post bid
• Service centre presence in each consignee state; establish within 30 days if not existing
• Imported product provisions: registered Indian office for after-sales support
• Documentation: PAN, GSTIN, cancelled cheque, EFT mandate; bid submission with supporting documents
• BOQ: no listed items; generic consumable categories apply

Terms, Conditions & Eligibility

• Bidder must not be under liquidation or bankruptcy; provide an undertaking
• PAN, GSTIN, cancelled cheque, EFT mandate certificates required
• OEM authorization form/certificate for authorized distributors
• EMD submission options: DD or online; DD payable to DGIS/MISO; hard copy to Buyer within 5 days; post-award DD may substitute PBG
• Service centre requirement in each consignee state; 30 days to establish; payment contingent on evidence
• Dedicated service hotline and escalation matrix mandatory
• Imported items require an Indian registered office for after-sales support