Indian Navy Repair & Maintenance Tender for Office Equipment & Appliances - Atta Kneading 5 Kg, Washing Machine, Hose Bucket 5 Nos – 2025

Tender Overview

The opportunity is issued by the Indian Navy under the Department of Military Affairs for the repair, maintenance, and installation of plant/system equipment specifically for Office Space. Items include Atta Kneading Machine 5 Kg (Qty 01), Washing Machine (Qty 01), and Hose Bucket (Qty 05 Nos). Estimated value and EMD are not disclosed; however, the contract supports quantity flexibility up to 25% per the buyer’s clause and duration adjustments within the same limit. A dedicated service-provider office must exist in the consignee state, with documentary evidence required. The terms emphasize mandatory certificates, a clear escalation matrix, and toll-free service support. This tender targets service providers capable of timely repair, maintenance, and installation across the specified office equipment domain.

Technical Specifications & Requirements

• Product/Service Names: Atta Kneading Machine 5 Kg, Washing Machine, Hose Bucket.
• Scope: Repair, maintenance, and installation for office space equipment; includes service-support readiness and on-call responsiveness.
• Service Clauses: Option clause allows ±25% quantity/duration adjustment at issue and post-issuance; excess settlement permits additional charges up to a defined percentage with required documentation.
• Support & Accessibility: Dedicated toll-free service number and escalation matrix; service-provider office must be located in the consignee state; documentary evidence mandatory.
• Documentation: Upload mandatory certificates and documents; risk of rejection if any required item is missing.
• Delivery & Installation: Not explicitly quantified; emphasis on timely repair and maintenance workflows.

Terms & Eligibility

• EMD/Financial Requirements: Not disclosed in the data; bidders must meet standard bid compliance and provide required financial documents.
• Eligibility Criteria: Not specified in detail; bidders must demonstrate ability to deliver office equipment repair and maintenance with local service presence.
• Delivery Timeline: Not specified; standard government practice implies prompt service response and execution within contract terms.
• Payment Terms: Not specified; bidders should anticipate government payment norms tied to milestones or completion.
• Documentation: Mandatory upload of certificates and documentary evidence; OEM/partner authorizations may be required; non-compliance leads to rejection.
• Penalties & SLA: Escalation and service-level commitments implied via dedicated support and escalation matrix. Still, exact LD terms are not provided.