Tender for Hiring Agency for Spot Billing Services in Ahmedabad Rural Area

The scope of work includes:

• Providing Spot Billing Services for Gujarat Gas Limited in specified rural regions.
• Ensuring accurate meter reading, billing generation, and timely dispatch.
• Maintaining customer records and handling billing discrepancies.
• Complying with all technical and safety standards specified in the tender documents.

The process involves:

1. Meter Reading at designated locations.
2. Data Entry and Verification of meter readings.
3. Bill Generation based on verified data.
4. Dispatch of Bills to consumers.
5. Customer Support for billing inquiries.
6. Reporting and Documentation as per Gujarat Gas Limited guidelines.

Key deliverables include:

The agency must ensure compliance with the Schedule of Rates (SOR) attached in the tender document, maintaining quality and timeliness throughout the contract period.

The agency must adhere to the following technical parameters:

Sequential process:

1. Deploy trained personnel for meter reading.
2. Collect and verify meter data.
3. Generate bills using approved software.
4. Dispatch bills via physical or electronic means.
5. Maintain records for audit and compliance.

Technical compliance ensures seamless integration with Gujarat Gas Limited's existing infrastructure and adherence to safety and quality standards.

The project has a fixed contract value with a bid offer validity of 180 days. The estimated budget is structured as follows:

Payment terms include:

• 50% upon contract signing.
• 25% after successful meter reading and billing for the first month.
• Remaining 25% after completion of the contract period.

Bidders must submit a detailed financial proposal aligned with these terms, ensuring transparency and competitiveness.