Gujarat Gas Limited Tender for Spot Billing Services - Sub Tender for Silvasa (DNH)

• Provide Spot Billing Services for Gujarat Gas Limited in Silvasa (DNH).
• Ensure accurate meter reading and timely invoice generation for gas consumers.
• Maintain compliance with Schedule of Rates (SOR) specified in the tender document.
• Use digital tools and software approved by Gujarat Gas Limited for billing and data management.
• Submit monthly reports on billing and collections.
• Coordinate with field staff for meter readings and customer data collection.
• Address customer queries related to bills and resolve discrepancies promptly.
• Adhere to safety and quality standards outlined in the tender.

The process involves:**

1. Receiving meter data from field teams.
2. Verifying meter readings and customer details.
3. Calculating bills based on approved rates.
4. Generating and dispatching bills electronically.
5. Collecting payments and updating records.
6. Reporting discrepancies and resolving customer complaints.

The successful bidder will be responsible for maintaining high accuracy, data security, and customer satisfaction throughout the contract period.

Sequential process:

1. Data collection from meters.
2. Data verification and validation.
3. Calculation of bills using approved rates.
4. Generation of electronic invoices.
5. Dispatch and confirmation of bill receipt.
6. Payment collection and reconciliation.

Technical compliance with the specifications is mandatory for bid acceptance.

The estimated budget for this tender ranges from INR 10,00,000 to INR 15,00,000, depending on the scope and duration. The costs are itemized as follows:

Payment terms are as follows:

• 50% advance upon contract signing.
• 25% after completion of 50% of billing cycle.
• Remaining 25% after successful project completion and acceptance.

All payments will be made within 30 days of invoice submission and approval. Bidders must include detailed cost breakdowns in their proposals.