Open Petroleum and Natural Gas NPROCURE

Tender for Spot Billing Services in Rajkot by Gujarat Gas Limited - Submit Your Bids

Bid Publish Date

24-Nov-2025, 6:30 pm

Bid End Date

15-Dec-2025, 6:30 pm

Progress

Issue24-Nov-2025, 6:30 pm
AwardPending
Explore all 4 tabs to view complete tender details

Tender Type

Open

Sector

Petroleum and Natural Gas

Contract Form

Fixed-rate

Completion Period

As per tender Document Attached

Currency Type

Single

Categories 2

Gujarat Gas Limited is inviting qualified service providers to participate in a tender for Spot Billing Services in Rajkot, Gujarat. This opportunity is ideal for companies with expertise in utility billing, meter reading, and customer service. The tender aims to enhance billing efficiency, accuracy, and customer satisfaction. The project involves comprehensive billing operations, including meter data collection, bill generation, and distribution. Bidders must meet specific eligibility criteria, possess valid digital signatures, and demonstrate relevant experience. The procurement process is structured into preliminary, technical, and commercial stages, ensuring transparency and fairness. The deadline for bid submission is 15th December 2025, with a bid validity of 180 days. Interested companies should review the detailed tender documents, download the Schedule of Rates, and prepare their submissions accordingly. This tender offers a strategic opportunity for service providers to collaborate with Gujarat Gas Limited and contribute to the efficient management of natural gas billing services in Gujarat.

Scope Of Work

The selected agency will be responsible for providing Spot Billing Services for Gujarat Gas Limited in Rajkot, including:

  • Accurate meter reading and data collection from gas meters across Rajkot City.
  • Generating and delivering consumer bills promptly.
  • Ensuring compliance with the Schedule of Rates (SOR) provided in the tender document.
  • Maintaining detailed records of billing activities.
  • Handling customer queries related to billing.

The process involves:

  1. Receiving meter reading data.
  2. Verifying data accuracy.
  3. Calculating bills based on the applicable rates.
  4. Generating bills using approved software.
  5. Distributing bills to consumers.
  6. Collecting payments and updating records.

Deliverables include:

Item Specification
Meter Reading Accurate readings for all meters in the designated area
Bill Generation Use of Gujarat Gas-approved billing software
Delivery Physical or electronic delivery of bills
Reporting Weekly and monthly billing reports

The agency must ensure data security, timely service, and compliance with all applicable regulations.

Technical Specifications

Parameter Specification
Billing Software Must be Gujarat Gas-approved or equivalent
Data Security Must adhere to industry standards for data protection
Connectivity Reliable internet connectivity for real-time data transfer
Hardware Devices for meter reading, if applicable
Procedure
  1. Collect meter data
  2. Verify accuracy
  3. Generate bills
  4. Distribute bills |

The agency must ensure seamless integration with Gujarat Gas systems and provide technical support throughout the contract duration.

Financial Requirements

The estimated budget for this project ranges from INR 10 lakhs to INR 15 lakhs, depending on the scope and scale of services. The financial proposal should include:

Cost Component Details
Service Charges Per bill or monthly charges
Software & Hardware Costs for necessary tools and licenses
Miscellaneous Travel, communication, and incidental expenses

Payment terms are structured as follows:

  • 30% advance upon contract signing
  • 40% after completion of initial billing cycle
  • 30% after successful project completion and approval

All payments are subject to submission of valid invoices and compliance with contractual terms.

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Eligibility Criteria

✓ Must have at least 3 years of experience in utility billing or related services.
✓ Must possess valid digital certificates for secure online bidding.
✓ Must have a proven track record of handling billing for gas, electricity, or water utilities.
✓ Financial stability as demonstrated by recent audited financial statements.

Qualification Criteria Requirements
Experience Minimum 3 years in utility billing services
Certification Valid digital signatures and certificates
Financials Turnover of at least INR 50 lakhs in the last financial year
Past Projects Successful completion of similar projects in the last 5 years

Additional eligibility includes compliance with all statutory and legal requirements of the Government of Gujarat and India.

Bidding Process

Process Timeline

1. Preliminary Stage

16-12-2025 10:30

2. Technical Bid Submission

16-12-2025 10:35

3. Commercial Stage

16-12-2025 11:30

Required Forms

Preliminary

EMD with UTR Details

User Defined Template-Standard

Required

Technical

Technical Bid Submission

User Defined Template-Standard

Required

Commercial

Sample SOR for Meter Reading & Spot Billing - Rajkot - Rajkot City

User Defined Template-Secured

Required

Required Documents

Documents required

1

Section - III Schedule of Rates (SOR) Rajkot.pdf

Frequently Asked Questions

Key insights about GUJARAT tender market

What is the deadline for submitting bids for this tender?

The last date for bid submission is 15th December 2025 at 18:30. Bidders must submit all required documents electronically via the NProcure portal before this deadline to be considered.

What are the eligibility criteria to participate in this tender?

Eligible bidders must have at least 3 years of experience in utility billing services, possess valid digital certificates, demonstrate financial stability with a turnover of at least INR 50 lakhs in the last financial year, and have successfully completed similar projects within the last 5 years. All statutory and legal requirements must also be met.

What documents are required to bid?

Bidders need to submit:

  • EMD with UTR details
  • Technical Bid Submission form
  • Sample Schedule of Rates (SOR) document
  • Valid digital certificates
  • Financial statements
  • Past project references
    All documents must be uploaded in the prescribed format before the bid deadline.
How will the evaluation of bids be conducted?

Bids will be evaluated based on experience (40%), technical compliance (30%), cost (20%), and financial stability (10%). A minimum of 60% overall is required to qualify. The highest scoring bid will be awarded the contract.

Who can I contact for support during the bidding process?

For technical or procedural assistance, contact the Gujarat Gas Limited support team at 7573946760 or via email at [email protected]. Training sessions are available every Saturday at (n)Code Solutions, Ahmedabad, to help bidders understand the online bidding process better.

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