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Tender for Operation & Management of Shelter for Urban Homeless in Surat - DAY-NULM

Bid Publish Date

30-Jan-2026, 9:30 am

Bid End Date

16-Feb-2026, 12:30 pm

Value

₹7,73,568

Progress

Issue30-Jan-2026, 9:30 am
AwardPending
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Tender Type

Open

Sector

State Governments & UT

Tender Fee

₹1,062

Contract Form

Works

Completion Period

12  Months

Currency Type

Single

Categories 3

This government tender from Surat Municipal Corporation offers an opportunity for experienced organizations to operate and manage a Shelter for Urban Homeless (SUH) under the Deendayal Antyodaya Yojana - National Urban Livelihood Mission (DAY-NULM). The project aims to provide safe, hygienic, and accessible shelter facilities for urban homeless populations in Surat, Gujarat. With a capacity of 158 beds, the shelter management involves infrastructure setup, service delivery, and compliance with municipal standards. The tender is open to social welfare organizations, NGOs, and urban development agencies with relevant experience. The contract duration is 12 months, with an estimated cost of INR 7,73,568. Bidders must meet eligibility criteria, submit required documents, and adhere to the detailed scope of work and technical specifications. The process involves online bidding, evaluation, and award, with clear deadlines and terms. This is a significant opportunity for organizations committed to social service delivery and urban homelessness alleviation in Gujarat.

Scope Of Work

The selected contractor will be responsible for the operation and management of the Shelter for Urban Homeless (SUH) under DAY-NULM in Surat. Key deliverables include:

  • Provision of shelter services for urban homeless individuals, ensuring safety, hygiene, and basic amenities.
  • Management of shelter facilities including maintenance, security, and cleanliness.
  • Coordination with municipal authorities for compliance with local regulations and reporting.
  • Provision of support services such as counseling, health check-ups, and skill development programs.

The process involves:

  1. Setup of shelter infrastructure as per specifications.
  2. Staff recruitment and training for effective service delivery.
  3. Implementation of operational protocols including registration, attendance, and record-keeping.
  4. Monitoring and reporting on service quality and occupancy.
Specification Details
Capacity 158 beds
Location Behind Jantanagar, Opposite North Katargam Zone, Surat
Duration 12 months
Funding Government of Gujarat, DAY-NULM

The contractor must ensure compliance with all safety, health, and sanitation standards and maintain transparent records for audit purposes.

Technical Specifications

The shelter must adhere to the following technical parameters:

Parameter Specification
Capacity 158 beds
Location Surat, Gujarat
Facilities Basic amenities, sanitation, security systems
Safety Standards Compliant with local municipal and state regulations

The process involves:

  • Conducting site assessments.
  • Installing necessary infrastructure.
  • Ensuring compliance with safety and sanitation standards.
  • Regular maintenance and monitoring.

Technical compliance is mandatory for eligibility, and bidders must submit detailed technical proposals demonstrating adherence to these specifications.

Financial Requirements

The estimated project cost is INR 7,73,568. The financial proposal should include a detailed breakdown:

Cost Component Amount (INR)
Infrastructure Setup 2,50,000
Staffing & Operations 3,00,000
Maintenance & Miscellaneous 2,23,568

Payment terms are as follows:

  • 30% advance upon contract signing.
  • 40% after 6 months based on performance.
  • Remaining 30% after project completion and approval.

Bidders must provide a clear financial bid aligned with these guidelines, ensuring transparency and compliance with government procurement norms.

Documents 1

Katargam 20260129.pdf

TENDER_DOCUMENT

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Eligibility Criteria

✓ Must have proven experience in managing shelter facilities or social welfare projects.
✓ Must submit Scan Copy of Tender Fee, Scan Copy of EMD, and all required documents as per tender conditions.
✓ The bidder should have valid certificates, including Digital Signature Certificate (DSC) and relevant licenses.
✓ Financial stability demonstrated through previous project reports or turnover statements.

Qualification Criteria Minimum Requirement
Annual Turnover INR 5,00,000 or more
Experience At least 2 years in shelter or social service management
Certifications Valid DSC and relevant licenses

Note: Bidders must meet all eligibility conditions to qualify for the tender process.

Bidding Process

Process Timeline

1. Preliminary Stage
2. Commercial Stage

Required Forms

Preliminary

SMC etender 100 per EMD and Tender fee

User Defined Template-Standard

Required

Commercial

SMC UCD O and M of Shelter for Urban Homeless (SUH) PB

User Defined Template-Secured

Required

Required Documents

Stage - Preliminary Stage

1

Scan Copy of Tender Fee

Required
2

Scan Copy of EMD

Required
3

Scan Copy of all required documents as per tender condition.

Required

Frequently Asked Questions

Key insights about GUJARAT tender market

What is the main objective of this tender?

This tender aims to select a qualified organization to operate and manage the Shelter for Urban Homeless (SUH) in Surat under the Deendayal Antyodaya Yojana - National Urban Livelihood Mission (DAY-NULM). The goal is to provide safe, hygienic, and accessible shelter facilities for urban homeless populations, ensuring their safety and well-being.

Who is eligible to bid for this project?

Eligible bidders must demonstrate proven experience in shelter management or social welfare projects, submit all required documents including Tender Fee, EMD, and relevant certificates, and meet financial and technical criteria outlined in the eligibility section. Organizations with prior experience in urban homelessness or social services are preferred.

What are the key dates and deadlines for this tender?

The tender documents are available from January 30, 2026. The last date for bid submission is February 16, 2026, at 6:00 PM. The bid opening will be conducted shortly after the deadline, with results announced by February 20, 2026. Bidders must ensure timely submission to avoid disqualification.

What technical standards must the shelter meet?

The shelter must accommodate 158 beds and adhere to local safety, sanitation, and infrastructure standards. Technical specifications include proper sanitation, security systems, and compliance with municipal regulations. Bidders should submit detailed technical proposals demonstrating adherence to these standards.

How is the financial bid evaluated?

The financial bid accounts for cost competitiveness and transparency. It is weighted at 20% in the overall evaluation. Bidders should provide a detailed cost breakdown covering infrastructure, staffing, and operational expenses. The lowest compliant bid with the best technical score will be awarded the contract.

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