Custom Bid for Services - Rate Contract for Mainline Maintenance and Emergency repair works such as
N/a
AHMEDABAD, GUJARAT
Posted:
25 September 2025
Closed:
16 October 2025
GEM
Open State Governments & UT NPROCURE
Government Tender for Annual Contract: Computer & Printer Repair and Material Supply in Nadiad
Progress
Issue01-Jan-2026, 6:00 pm
AwardPending
Tender Type
Open
Sector
State Governments & UT
Tender Fee
₹1,062
Contract Form
Works
Completion Period
12 Months
Currency Type
Single
Categories
2
This government tender offers an exciting opportunity for experienced vendors to secure an annual contract for computer and printer repair services and the supply of various materials at Nadiad Municipal Corporation. The project aims to enhance municipal IT infrastructure, streamline maintenance operations, and ensure the timely supply of essential materials across different municipal departments. Bidders must meet specific eligibility criteria, including submitting tender fees, EMD, and relevant certifications, with the process conducted electronically via the nProcure portal. The contract duration is 12 months, with a total estimated value of ₹8,10,000. This tender is ideal for IT service providers, hardware suppliers, and maintenance companies seeking to collaborate with government agencies and contribute to local infrastructure development. The process emphasizes transparency, efficiency, and quality service delivery, offering a significant opportunity for vendors to expand their government sector portfolio.
Scope Of Work
The scope of this tender encompasses the following key tasks:
- Provision of repair services for computers and printers across various municipal departments.
- Supply of miscellaneous materials required for different sections within Nadiad Municipal Corporation.
- Maintenance and servicing of IT equipment to ensure optimal operational efficiency.
- Supply of spare parts and consumables as needed for ongoing repairs.
The process involves:
- Receiving and reviewing tender documents.
- Submitting technical and financial bids through the designated online portal.
- Evaluation of bids based on predefined criteria.
- Awarding the contract to the most suitable bidder.
The materials supplied should meet the following specifications:
| Item Category | Description | Quantity |
|---|---|---|
| Computer Parts | Hard drives, RAM, power supplies | As per requirement |
| Printer Supplies | Ink cartridges, toners | As per requirement |
| Miscellaneous | Cables, adapters, cleaning kits | As needed |
All work must comply with applicable safety standards and municipal regulations. Bidders are expected to provide timely service and maintain quality standards throughout the contract period.
Technical Specifications
The technical specifications for the repair and supply services include:
| Parameter | Specification |
|---|---|
| Equipment Compatibility | All computers and printers must be compatible with standard hardware interfaces |
| Repair Standards | Repairs must meet OEM standards and include warranty for replaced parts |
| Material Quality | Supplies must be genuine, certified, and conform to industry standards |
| Delivery Time | Materials to be supplied within 7 days of order placement |
| Service Response Time | On-site repair response within 24 hours |
The process involves:
- Receiving repair requests.
- Diagnosing issues.
- Performing repairs or replacements.
- Testing and confirming functionality.
- Documenting the work done.
All technical work must adhere to safety and quality standards mandated by municipal and industry regulations.
Financial Requirements
The total estimated cost for this contract is ₹8,10,000, which includes all labor, materials, and miscellaneous expenses. The financial breakdown is as follows:
| Cost Component | Estimated Amount |
|---|---|
| Repair Services | ₹4,50,000 |
| Material Supplies | ₹3,00,000 |
| Miscellaneous Expenses | ₹60,000 |
| Contingency & Miscellaneous | ₹30,000 |
Bid submissions must include a detailed price bid, with payments scheduled as follows:
- Advance payment upon contract signing.
- Milestone payments based on work completion.
- Final payment after successful project completion and acceptance.
All payments are subject to approval and verification of work quality as per contract terms.
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Eligibility Criteria
✓ Must have valid digital signature certificate as per the Information Technology Act-2000.
✓ Must submit the tender fee of ₹1,062 and Earnest Money Deposit (EMD) of an amount specified in the tender.
✓ Must possess relevant experience in computer and printer repair services.
✓ Must submit all required documents for preliminary verification, including tender fee proof, EMD proof, and tender documents.
✓ The bidder should be a registered entity with valid business licenses.
| Qualification Criteria | Details |
|---|---|
| Financial Turnover | Minimum annual turnover of ₹5,00,000 in the last 3 years |
| Experience | At least 2 years of experience in IT equipment maintenance |
| Certification | Valid ISO or equivalent certification preferred |
| Legal Compliance | Must have GST registration and relevant licenses |
Bidders failing to meet these criteria will be disqualified from the bidding process.
Bidding Process
Process Timeline
1. Preliminary stage
29-01-2026 12:00
2. Commercial Stage
29-01-2026 12:10
Required Forms
Preliminary
Tender Fee Form
Library-Standard
Emd Fee Form
Library-Standard
Commercial
Price Bid Form
Library-Secured
Required Documents
Stage - Preliminary stage
1
TENDER FEE
Required 2
EMD
Required 3
TENDER DOCUMENTS
RequiredForm - Tender Fee Form
1
Provide any proof of Bid Processing Fee
RequiredForm - Emd Fee Form
1
Provide any proof of EMD Document
RequiredFrequently Asked Questions
Key insights about GUJARAT tender market
What is the main purpose of this government tender?
This tender invites qualified vendors to provide annual computer and printer repair services along with the supply of miscellaneous materials for various sections within the Nadiad Municipal Corporation. The goal is to ensure efficient maintenance, timely repairs, and supply of essential materials to support municipal operations and improve public service delivery.
Who is eligible to participate in this tender?
Eligible bidders must have a valid digital signature certificate, meet financial and experience criteria, and submit all required documents including tender fee, EMD, and relevant licenses. The process is open to registered IT service providers with experience in hardware maintenance and supply, with prior experience in government projects preferred.
What are the key dates and deadlines for this tender?
The bid submission starts on 01-01-2026 at 18:00 and closes on 21-01-2026 at 18:00. The bid opening is scheduled for 29-01-2026 at 12:00. Bidders must ensure timely submission of all documents to participate in the evaluation process and be considered for contract award.
How will the evaluation of bids be conducted?
Bids will be assessed based on technical competence (50%), price competitiveness (30%), and past experience (20%). Minimum qualifying marks are required in each category. The evaluation aims to select the bidder offering the best combination of quality, experience, and cost-effectiveness, with the contract awarded to the most suitable candidate.
What are the submission requirements and procedures?
Bidders must download tender documents online, prepare technical and financial bids, and submit electronically via the nProcure portal before the deadline. All required documents, including proof of tender fee and EMD, must be uploaded as per instructions. A training session is available for bidders unfamiliar with the online process, ensuring transparency and ease of submission.
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Tender (1).pdf
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