Government Tender for Spot Billing Services in Gujarat - Gujarat Gas Limited

• Provide Spot Billing Services for Gujarat Gas Limited at designated locations in Gujarat.

• Key deliverables include accurate meter reading, timely bill generation, and customer data management.

• The scope covers activities such as:

• Regular field visits for meter reading
• Data collection and verification
• Billing and invoice preparation
• Customer query resolution
• Data entry and reporting

• The process involves:

1. Initial site assessment and resource allocation.
2. Meter reading as per schedule.
3. Data validation and correction.
4. Bill generation using approved formats.
5. Customer communication and issue resolution.
6. Reporting and documentation for audit purposes.

• The selected agency must ensure compliance with all safety, quality, and operational standards.

• The contract duration and specific deliverables are detailed in the tender document.

Sequence of activities:

1. Field team deployment
2. Meter reading and data collection
3. Data validation and correction
4. Bill generation and dispatch
5. Customer follow-up and support

Agency must ensure data security and confidentiality throughout the process.

The estimated budget for this project is Rs. 70,000, which covers all operational costs, including manpower, equipment, and reporting. Payments will be made in installments based on milestones achieved, with the final payment upon successful completion of the contract period. The detailed cost breakdown is as follows:

Payment terms include:

• 30% advance upon contract signing
• 40% after completion of initial phase
• 30% upon final delivery and approval

All financial transactions are subject to compliance with Gujarat Gas Limited’s policies.