Open Petroleum and Natural Gas NPROCURE

Gujarat Gas Limited Tender for Spot Billing Services in Gandhinagar & Chandkheda

Bid Publish Date

24-Nov-2025, 6:30 pm

Bid End Date

15-Dec-2025, 6:30 pm

Location

AHMADABAD , GUJARAT

Progress

Issue24-Nov-2025, 6:30 pm
AwardPending
Explore all 4 tabs to view complete tender details

Tender Type

Open

Sector

Petroleum and Natural Gas

Contract Form

Fixed-rate

Completion Period

As per tender Document Attached

Currency Type

Single

Categories 2

MISCELLANEOUS SERVICES

Gujarat Gas Limited has issued a tender for Spot Billing Services in Gandhinagar and Chandkheda, Ahmedabad. This opportunity is ideal for experienced agencies specializing in utility billing, meter reading, and customer service within the natural gas sector. The tender aims to ensure accurate, timely, and efficient billing operations, supporting Gujarat Gas Limited’s commitment to excellent customer service. The process involves submitting technical and financial bids online, with evaluation scheduled for December 16, 2025. The contract, based on a fixed-rate model, offers a substantial opportunity for service providers with proven experience and robust infrastructure. Interested bidders must meet eligibility criteria, possess valid digital certificates, and submit all required documents before the deadline of December 15, 2025. This tender provides a strategic opportunity to collaborate with a leading natural gas utility in Gujarat, ensuring compliance with regulatory standards and delivering quality billing services to thousands of consumers.

Scope Of Work

• Provide Spot Billing Services for Gujarat Gas Limited in Gandhinagar and Chandkheda.
• Conduct accurate meter readings at customer premises.
• Generate and deliver timely bills to consumers.
• Maintain detailed records of billing and meter data.
• Ensure compliance with Gujarat Gas Limited's billing standards.
• Handle customer queries related to billing.

  1. Receive meter reading data from field personnel.
  2. Verify data accuracy and completeness.
  3. Generate bills using approved formats.
  4. Dispatch bills via physical or electronic means.
  5. Collect feedback and resolve billing disputes.
  6. Submit reports and documentation to Gujarat Gas Limited.
Parameter Specification
Location Gandhinagar & Chandkheda, Ahmedabad
Service Duration As per tender document
Payment Terms Fixed-rate contract
Compliance Adherence to schedule and quality standards

• The agency must ensure confidentiality and data security.
• All operations should align with regulatory guidelines and company policies.

Technical Specifications

Parameter Requirement
Billing Software Must be compatible with Gujarat Gas systems
Data Security Must comply with IT security standards
Reporting Weekly and monthly billing reports
Infrastructure Adequate hardware and network setup
Process Sequential meter reading, data verification, billing, and dispatch

Bidders should follow the prescribed process:

  1. Submit technical and financial bids online.
  2. Ensure all documents are uploaded in the specified formats.
  3. Attend pre-bid meetings if scheduled.
  4. Comply with evaluation criteria during the selection process.

Financial Requirements

The estimated budget for this project ranges from INR 10 lakh to INR 15 lakh, depending on scope and scale. The contract is fixed-rate, with payments made periodically based on deliverables. The detailed cost breakdown includes:

Cost Component Amount (INR)
Service Charges As per bid
Miscellaneous Expenses As applicable
Total Estimated Cost INR 10,00,000 - 15,00,000

Payment terms include milestone-based releases, subject to submission of progress reports and approval by Gujarat Gas Limited. Bidders must quote competitive rates and adhere to the financial terms specified in the tender document.

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Eligibility Criteria

  • ✓ Must have valid digital signature certificates (Class-III) issued by licensed Certifying Authorities.
  • ✓ Proven experience in utility billing, meter reading, or related services.
  • ✓ Demonstrated ability to handle large-scale billing operations.
  • ✓ Financial stability with minimum turnover as specified in the detailed tender documents.
  • ✓ Must submit EMD of INR 257,000 along with relevant documents.
  • ✓ Comply with all statutory and legal requirements.
  • ✓ Possess necessary licenses and certifications for billing services.
Financial Qualification Criteria
Minimum Annual Turnover Rs. [specified amount]
Past Experience At least [number] similar projects
Certification Valid digital certificates and licenses

Note: Bidders must submit all required documents and certificates as part of their technical bid submission.

Bidding Process

Process Timeline

1. Primary Stage

16-12-2025 10:30

2. Technical Stage

16-12-2025 10:40

3. Commercial Stage

16-12-2025 10:50

Required Forms

Primary

EMD with UTR Details

User Defined Template-Standard

Required

Technical

Technical Bid Submission

User Defined Template-Standard

Required

Commercial

Sample SOR for Meter Reading & Spot Billing - Gandhinagar, Chandkheda-Ahmedabad

User Defined Template-Secured

Required

Required Documents

Documents required

1

Section - III Schedule of Rates (SOR)-Gandhinagar-Chandkheda.pdf

Frequently Asked Questions

Key insights about GUJARAT tender market

What is the deadline for bid submission?

The bid submission deadline is 15-12-2025 at 18:30. Bidders must upload all required documents and bids before this time to be considered.

What are the eligibility criteria for bidders?

Bidders must possess valid digital certificates (Class-III), demonstrate experience in utility billing services, have a minimum annual turnover as specified, and submit the required EMD of INR 257,000. All criteria ensure only qualified agencies participate.

How can I participate in the tender process?

Download the tender documents from the official portal, attend vendor training if needed, prepare your technical and financial bids, and submit online before the deadline. Follow all instructions outlined in the tender guidelines for a smooth process.

What technical specifications must the service provider meet?

The provider must use compatible billing software, ensure data security, generate detailed reports, and follow sequential procedures for meter reading, verification, billing, and dispatch. All operations must comply with Gujarat Gas standards.

Who can I contact for support or queries?

Contact Jignesh Desai at Gujarat Gas Limited via phone: 7573946760 or email: [email protected]. Support is also available at (n)Code Solutions, Ahmedabad, and training sessions are held weekly.

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