Open Petroleum and Natural Gas NPROCURE

Gujarat Gas Limited Tender for Spot Billing Services in Kutch & Surrounding Areas

Bid Publish Date

26-Nov-2025, 3:45 pm

Bid End Date

15-Dec-2025, 6:30 pm

Progress

Issue26-Nov-2025, 3:45 pm
AwardPending
Explore all 4 tabs to view complete tender details

Tender Type

Open

Sector

Petroleum and Natural Gas

Contract Form

Fixed-rate

Completion Period

As per tender Document Attached

Currency Type

Single

Categories 2

Gujarat Gas Limited is inviting qualified service providers to participate in an open tender for Spot Billing Services in the Kutch region, including Bhuj, Padhar, and Mundra. This tender is a sub-tender linked to the main project ID 244102, focusing on enhancing billing efficiency and customer satisfaction. The project involves accurate meter reading, electronic bill generation, and customer data management, with a fixed-rate contractual agreement. Bidders must meet specific eligibility criteria, including experience, financial stability, and certification requirements. The tender process is conducted electronically, with a deadline of 15th December 2025, and includes detailed evaluation stages. This opportunity is ideal for companies specializing in utility billing, data management, and customer service within the petroleum and natural gas sector. Ensure your bid complies with all terms and conditions to participate successfully in this government procurement opportunity.

Scope Of Work

• Provide comprehensive Spot Billing Services for Gujarat Gas Limited in the Kutch, Bhuj, Padhar, and Mundra regions.
• Key deliverables include accurate meter reading, timely bill generation, and customer data management.
• The scope covers the entire billing cycle from meter reading to bill dispatch.
• Maintain high standards of data accuracy and confidentiality.

• The process involves:

  1. Conducting meter readings at designated locations.
  2. Verifying and validating customer data.
  3. Preparing and dispatching bills electronically.
  4. Handling customer queries related to billing.
  5. Ensuring compliance with Gujarat Gas Limited’s billing standards.

• The bidder must ensure seamless integration with Gujarat Gas Limited’s existing systems.
• The scope includes providing reports and analytics as required.
• The project duration will be as per the detailed tender document, with possible extensions based on performance.

Feature Specification
Service Type Spot Billing for Gas Consumers
Regions Covered Kutch, Bhuj, Padhar, Mundra
Delivery Mode Electronic & Physical (if required)
Data Security Compliant with Gujarat Gas standards
Reporting Monthly and ad-hoc reports

• The bidder must ensure compliance with all applicable legal and safety standards.

Technical Specifications

Parameter Requirement
Service Delivery Electronic billing with secure data transmission
System Compatibility Compatible with Gujarat Gas Limited’s existing IT infrastructure
Data Security Encrypted data transfer and storage
Reporting Automated report generation with audit trail
Implementation Timeline As per project schedule in tender documents

Bidders will need to follow these steps:

  1. Submit technical bid with all supporting documents.
  2. Demonstrate system compatibility and data security measures.
  3. Provide sample reports as per specifications.
  4. Complete onboarding and training as required.
  5. Commence billing operations upon contract award.

Financial Requirements

The estimated project budget ranges from INR 2,00,000 to INR 5,00,000, depending on scope and scale. The payment will be made in installments based on milestones achieved, with the final payment after successful project completion. The cost breakdown includes:

Cost Component Estimated Amount
Service Charges INR 1,50,000 - 4,00,000
Additional Expenses As applicable
Total Budget INR 2,00,000 - 5,00,000

Payment terms specify that 30% will be paid upfront, 40% after mid-term review, and 30% upon project completion and acceptance. All costs must be detailed in the commercial bid, adhering to the conditions outlined in the tender document.

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Eligibility Criteria

✓ Must have valid registration and licenses to operate in Gujarat.
✓ Proven experience in utility billing or related services within the petroleum or gas sector.
✓ Demonstrated financial stability with minimum turnover as specified in the detailed tender document.
✓ Must possess valid Digital Certificates as per IT Act-2000 for electronic bidding.
✓ Ability to provide EMD of INR 37,000.
✓ No pending legal disputes or violations related to previous contracts.

Qualification Criteria Minimum Requirement
Financial Turnover INR 50 Lakhs in the last 3 years
Experience At least 2 years in utility billing services
Certification Valid Digital Signature Certificate (Class-III)
Legal Status Registered entity with GST and other statutory compliances
EMD INR 37,000 in the form of UTR details

✓ Bidders must submit all required documents and certificates as specified in the tender.

Bidding Process

Process Timeline

1. Preliminary Stage

16-12-2025 10:30

2. Technical Bid Submission

16-12-2025 10:35

3. Commercial Stage

16-12-2025 11:30

Required Forms

Preliminary

EMD with UTR Details

User Defined Template-Standard

Required

Technical

Technical Bid Submission

User Defined Template-Standard

Required

Commercial

Sample SOR for Meter Reading & Spot Billing - Kutch, Bhuj, Padhar & Mundra

User Defined Template-Secured

Required

Required Documents

Documents required

1

Section - III Schedule of Rates (SOR)-Kutch GA.pdf

Frequently Asked Questions

Key insights about GUJARAT tender market

What is the deadline for bid submission?

The bid submission deadline is 15th December 2025 at 18:30 hours. Bidders must submit all required documents electronically before this time to be considered.

How can I obtain the tender documents?

Tender documents are available for free download from the official procurement portal. Bidders need to register on the portal and log in to access the documents.

What are the eligibility criteria for bidders?

Bidders must have valid registration, relevant experience in utility billing, a minimum financial turnover of INR 50 Lakhs in the last 3 years, and possess a valid Digital Signature Certificate (Class-III). EMD of INR 37,000 is also required.

Is physical submission of bids accepted?

No, all bids must be submitted electronically through the official portal. Physical bids are not accepted under any circumstances.

What support is available for bidders unfamiliar with the online process?

A free vendor training camp is organized every Saturday from 4:00 PM to 5:00 PM at (n)Code Solutions, Ahmedabad. Bidders can also contact the support team via email or phone for assistance.

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