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Indian Navy IPHONE 17 PRO MAX 512GB Tender Imphal Manipur 2026 – OEM Support, IS 550/ISO Standards

Bid Publish Date

24-Jun-2026, 11:07 am

Bid End Date

04-Jul-2026, 12:00 pm

Location

MUMBAI , MAHARASHTRA

Progress

Issue24-Jun-2026, 11:07 am
AwardPending
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Quantity

1

Bid Type

Two Packet Bid

Tender Overview

The Indian Navy invites bids for the supply of IPHONE 17 PRO MAX 512GB devices for delivery and installation at the Commanding Officer, INS Imphal, C/o Fleet Mail Office, Naval Dockyard, Mumbai. The procurement scope covers the supply of goods only, with delivery at the specified address. Bidders must meet financial health and market longevity requirements, including a minimum turnover and post‑award after‑sales support obligations. The contract emphasizes compliance with OEM life‑cycle and serviceability, plus mandatory service center presence for carry‑in or on‑site warranty, ensuring uninterrupted device availability regardless of location.

Technical Specifications & Requirements

  • Product: IPHONE 17 PRO MAX 512GB (as the sole item in scope).
  • Scope: Supply of Goods; installation/commissioning if covered by scope.
  • Import/Brand: If imported, OEM or Authorized Seller must have a registered India office for after‑sales service.
  • Service Centres: Functional service centre required in the state of each consignee location; establish within 30 days of award if not existing.
  • After‑sales: Dedicated toll‑free support number; Escalation matrix for service.
  • Warranty: Period as specified from final acceptance or post‑installation test.
  • Compliance: Vendors must ensure product not end‑of‑life within next 5 years; avoid obsolete devices.

Terms, Conditions & Eligibility

  • Address for delivery/installation: INS Imphal, IMphal, Manipur.
  • Financial: Bidder turnover must meet minimum average turnover criteria for last 3 financial years; audited Balance Sheets or CA certificate required.
  • OEM/Imports: For imported items, India‑registered OEM or authorized seller required to provide after‑sales support.
  • Documentation: PAN, GSTIN, cancelled cheque, EFT mandate; vendor code creation documents.
  • Warranty/Penalties: Warranty period as per specifications; payment contingent on evidence of functional service centre.
  • Other: No liquidation or bankruptcy; 5+ years residual market life for offered products; detailed submission of required documents.

Key Specifications

  • Product: IPHONE 17 PRO MAX 512GB

  • Scope: Supply of Goods; installation/commissioning if in scope

  • Standards/Compliance: OEM warranty; maintain product life ≥ 5 years

  • Service: Functional Service Centre in each consignee state; establish within 30 days post award

  • Support: Dedicated toll‑free service line; service escalation matrix

  • Warranty: Period as per final acceptance or post‑installation testing

Terms & Conditions

  • EMD: Not specified in data; ensure compliance with standard tender norms

  • Delivery: INS Imphal address; installation/commissioning if covered

  • Eligibility: 3‑year turnover average; non‑liquidation; 5‑year product life requirement

Important Clauses

Payment Terms

Payment is release‑based on submission of documentary evidence of functional Service Centre and delivery of goods; no details on advance or milestone payments provided.

Delivery Schedule

Delivery to INS Imphal; installation/commissioning at the same address if included in scope; 30‑day service centre establishment window after award.

Penalties/Liquidated Damages

No explicit LD or penalty percentages stated; bidders should assume standard government terms unless clarified.

Bidder Eligibility

  • Not under liquidation or bankruptcy; no court receivership

  • Minimum average turnover in last 3 financial years (as per bid document)

  • OEM/Authorized Seller with India registered presence for after‑sales (if imported)

Additional Tender Data

Commercial Details

Tender Category

Goods

Bid To RA

No

Bid To RA Enabled

No

Item Category

IPHONE 17 PRO MAX 512 GB

Authority Records

MINISTRY OF DEFENCEMILITARY AFFAIRS DEPARTMENT

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Documents 3

GeM-Bidding-9509999.pdf

Main Document

Other Documents

OTHER

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Required Documents

1

PAN Card copy

2

GSTIN copy

3

Cancelled Cheque copy

4

EFT Mandate certified by Bank

5

Audited Balance Sheets or CA/Cost Accountant turnover certificate (last 3 years)

6

OEM authorization (for imported items) or Indian registered OEM

7

Proof of functional Service Centre in bidder's/state of consignee location

8

Dedicated toll-free service contact details and escalation matrix

9

Warranty terms and post‑sales support commitments

Frequently Asked Questions

How to bid for the IPHONE 17 PRO MAX 512GB tender in Imphal?

Bidders must submit PAN, GSTIN, cancelled cheque, EFT mandate, and turnover proofs for the last 3 financial years. Also provide OEM authorization if importing, proof of a functional service centre in the bidder's state, and a service escalation matrix with toll‑free contact details. Ensure product is not end‑of‑life for 5 years.

What documents are required for bidder submission in Imphal IPHONE tender?

Required documents include PAN, GSTIN, cancelled cheque, EFT mandate, turnover certificates (audited or CA certificate for 3 years), vendor code creation docs, OEM authorization (if imported), and proof of service centre capabilities. Also provide installation and delivery details for INS Imphal location.

What are the key eligibility criteria for the Indian Navy IPHONE bid 2026?

Eligibility includes non‑liquidation status, minimum 3‑year turnover history, OEM or authorized seller with India presence for after‑sales, and a confirmed service centre in the consignee state. The product must maintain market life ≥ 5 years and not be end‑of‑life during contract.

What installation terms apply to the IPHONE 17 PRO MAX bid in Imphal?

Installation/commissioning is required if specified in scope; delivery address is INS Imphal. The successful bidder must establish a functional service centre within 30 days of award if not already existing, with appropriate installation support.

What after‑sales support is required for imported devices in this tender?

Imported devices require an India‑registered OEM or Authorized Seller to provide after‑sales support, with a dedicated toll‑free number and an escalation matrix. Service centre presence is mandatory for carry‑in warranty scenarios in the target state.

What is the warranty requirement for IPHONE 17 PRO MAX in this tender?

Warranty period aligns with specifications from final acceptance or post‑installation testing; bidders must confirm warranty duration and ensure ongoing service support via the OEM, including maintenance and call‑out responsiveness.

When is the delivery and service centre establishment due for this bid?

Delivery to INS Imphal is expected per contract terms; establishment of a functional service centre in the consignee state must be completed within 30 days after award, with documentary evidence of readiness provided for payment release.

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