Progress
Quantity
3044
Bid Type
Two Packet Bid
The Department Of Health And Family Welfare, Government of India, invites bids for Comprehensive Annual Maintenance Contract (CAMC) covering desktops, laptops, printers, scanners, and related peripherals across multiple Delhi locations including Kartavya Bhawan-1 and CGHS HQ. The estimated contract value is ₹5,504,500 with an EMD of ₹275,000. The scope emphasizes hardware and software maintenance with replacement using genuine spare parts and support across government offices, including holidays as needed. The contract includes a 25% option to modify quantity or duration, requiring bidder acceptance of revised scope. Proven experience supplying to government/PSU or reputed private entities is required, plus compliance with integrity pact. Unique delivery across several ministry locations in Delhi marks this as a multi-site CAMC tender.
Total CAMC coverage for hardware and software across desktops, laptops, printers, scanners, and peripherals
Replacement of defective parts with genuine spares: RAM, HDD/SSD, motherboard, display, battery, logic boards
Non-consumable components only; consumables excluded from CAMC
Service at multiple Delhi locations including Kartavya Bhawan-1, CGHS HQ, Red Cross Building, Jeevan Vihar, MMU Kotla Road
ISO 9001-2015 and ISO 27001-2013/2022 certifications required
50 service engineers on payroll for last 3 years
EMD ₹275,000; MSME/NSIC exemption if applicable
25% quantity/duration escalation/de-escalation option
Integrity Pact to be uploaded with bid
Delivery across multiple Delhi locations; holidays included
CAMC payments to be processed per milestones with potential advance as per contract; details not fully specified in data.
Service coverage across specified Delhi sites; availability during holidays; installation and commissioning timelines not fully specified.
Not explicitly provided; contract allows 25% scope adjustment with vendor consent.
Minimum 50 service engineers on payroll over last 3 years
Registered with ESIC and EPFO with latest 3 months challan
ISO 9001-2015 and ISO 27001-2013/2022 certifications
Experience delivering to Govt/PSU or reputed private organizations
Compliance with Integrity Pact
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; na , Annual Maintenance Service - Desktops, Laptops and Peripherals - All In One PC; na , Annual Maintenance Service - Desktops, Laptops and Peripherals - Laptop; na , Annual Maintenance Service - Desktops, Laptops and Peripherals - Printer (Monochrome , Laser , Composite Cartridge ); na , Annual Maintenance Service - Desktops, Laptops and Peripherals - Multifunction Printer (Monochrome , Laser , Composite Cartridge, Mid range); na , Annual Maintenance Service - Desktops, Laptops and Peripherals - Multi-function Printer (Colour , Laser , Composite Cartridge, Mid range); na , Annual Maintenance Service - Desktops, Laptops and Peripherals - Scanner; na , Annual Maintenance Service - Desktops, Laptops and Peripherals - Bio Matrix Device; na , ANNUAL MAINTENANCE SERVICE - AUDIO CONFERENCING SYSTEM - Projector; na; Neither OEM nor ASP
Advisory Bank
Bank Of Baroda
ePBG Percentage
5%
ePBG Duration (Months)
30
Delivery Locations
1
Delivery Cities
New Delhi
Delivery Pincodes
110011
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Juber Seyad | 110011,Room No. 551-A, Nirman Bhawan, New Delhi | New Delhi | Delhi | 110011 | 1260 | - | Number of months for technician : 24 Number of Resident engineers : 8 Number of technicians : 0 |
End-to-end support — bid preparation, GeM registration, document filing & compliance by industry experts.
Free consultation · 24h response
Main Document
OTHER
OTHER
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM_GENERAL_TERMS_AND_CONDITIONS
Controller General Of Defence Accounts
SOUTH DELHI, DELHI
Directorate General Of Quality Assurance ( Dgqa)
SOUTH DELHI, DELHI
Indian Navy
SOUTH GOA, GOA
Directorate General Of Quality Assurance ( Dgqa)
Directorate General Of Quality Assurance ( Dgqa)
HYDERABAD, TELANGANA
Tender Results
Loading results...
Discover companies most likely to bid on this tender
GST registration certificate
PAN card
Experience certificates for supply to Govt/PSU/reputed private organizations (project copies)
Latest ESIC/EPFO registration certificates with 3 months challan
ISO 9001-2015 certificate
ISO 27001-2013/2022 certificate
OEM authorizations (if applicable)
Integrity Pact signed copy
EDM/Bid security document as per terms
Key insights about DELHI tender market
To bid for this Delhi CAMC, ensure 50 service engineers on payroll, provide ESIC/EPFO challans, and present ISO 9001-2015 and ISO 27001-2013/2022 certifications. Include Integrity Pact and experience certificates from Govt/PSU or top private clients; submit EMD ₹275,000 and comply with 25% scope flexibility.
Submit GST, PAN, latest ESIC/EPFO proof with challan, experience certificates, financial statements, ISO certificates, OEM authorizations, and signed Integrity Pact. Include CAMC-related experience with at least 3 years and copies of previous government/PSU orders for similar scope.
Bidders must hold ISO 9001-2015 and ISO 27001-2013/2022 certifications. Service coverage spans multiple Delhi sites; hardware and software maintenance with replacement using genuine parts is required, excluding consumables.
EMD is ₹275,000. Exemption applies if the bidder is registered under MSME or NSIC with an exemption certificate; otherwise, submit the EMD as specified.
The CAMC spans multiple Delhi locations including Kartavya Bhawan-1, CGHS HQ, and Red Cross Building; the requirement includes holiday coverage, with delivery and service activation aligned to contract terms once awarded.
Scope includes desktops, laptops, printers (monochrome, laser, MFP), scanners, and peripheral devices; replacement parts cover RAM, HDD/SSD, motherboards, display cards, SMP batteries, and related components, excluding consumables and physically damaged casings.
Estimated value is ₹5,504,500 with an EMD of ₹275,000. Payment terms align with CAMC milestones; specify in the contract. The bidder should anticipate potential 25% scope variation and adjust pricing accordingly.
Locations include Kartavya Bhawan-1 (NACO), Red Cross Building, Jeevan Vihar, MMU Kotla Road, CGHS HQ, and Hon'ble Ministers' residences; service may be required at these sites across holidays as per requirement.
Airports Authority Of India ,rhq Nr - Rangpuri
📍 WEST DELHI, DELHI
N/a
📍 CENTRAL DELHI, DELHI
Central Council For Research In Ayurvedic Sciences, Kerala
📍 THIRUVANANTHAPURAM, KERALA
Admin Dopt
📍 NEW DELHI, DELHI
Housing And Urban Development Corporation Ltd
📍 RANCHI, JHARKHAND
Sign up now to access all documents
Main Document
OTHER
OTHER
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM_GENERAL_TERMS_AND_CONDITIONS