DESKTOP Core I7+ 16GB RAM+ 512 SSD+ WIN 11 PRO 3YERAS ONSITE WARRANTY / 23.8 INCH SCREEN
Indian Army
SOUTH DELHI, DELHI
Posted:
19 January 2026
Closed:
29 January 2026
GEM
GEM
Indian Army Laptop & Tablet Procurement Meerut Uttar Pradesh 2026 - ISO 9001, End User Certificate, 1 Year Warranty
Bid Publish Date
06-Feb-2026, 10:26 pm
Bid End Date
17-Feb-2026, 10:00 am
Location
Progress
Issue06-Feb-2026, 10:26 pm
AwardPending
Quantity
4
Category
Laptop-Intel Core Ultra 9, Min 32GB RAM, Min 1TB SSD, Min 16 Inch Screen, Win 11 Home
Bid Type
Two Packet Bid
Categories
3
Tender Overview
The Indian Army, Department Of Military Affairs, seeks laptop and tablet bundles for delivery to Meerut, Uttar Pradesh (245206). The scope combines high-end laptops and tablets with multiple form factors, including OLED screen options and 5G-capable configurations, as part of a standardized IT refresh. Key differentiators include ISO 9001 certification requirements, one-year OEM warranty, and a structured after-sales service network across India. Bidders must align with End User Certificate processes and ensure robust post-sale support. The procurement emphasizes reliability, vendor legitimacy, and conformance to specified service commitments.
Technical Specifications & Requirements
- ISO 9001 certification for bidder or OEM required.
- Warranty: 1 year from final acceptance or post-installation testing completion at consignee location.
- After-sales: established Installation, Commissioning, Training, Troubleshooting, and Maintenance network in India; service centres near consignee locations to be listed.
- End User Certificate to be provided in the buyer’s standard format; online warranty registration required.
- Mandatory documents: PAN, GSTIN, cancelled cheque, EFT mandate; vendor code creation documentation.
- Option clause: quantity may be increased/decreased by up to 25% during contract and currency without affecting contracted rates.
- Replacement guarantee: defective/refurbished items replaced within 15 days at no extra charge; one-year warranty applies.
- Dedicated toll-free service line required from bidder/OEM.
Terms & Eligibility
- Delivery period terms tie to original/extended delivery orders with minimum 30 days added time; extension calculations governed by the option clause.
- End User Certificate and ISO 9001 compliance are mandatory for bidding.
- Payment terms, EMD details, and other terms align with buyer-attributed ATC clauses; bidders must submit EFT mandate and bank details.
- Warranty service obligations include on-site support, installation/training, and timely rectification of breakdowns.
- Replacement policy requires online warranty registration and prompt replacement within 15 days for defective items.
Key Specifications
-
ISO 9001 certification required for bidder or OEM
-
Warranty: 1 year from final acceptance or post-installation testing
-
End User Certificate provided in buyer’s standard format
-
Online warranty registration required for warranty validity
-
25% quantity variation right during/after contract without price change
-
Dedicated toll-free service line for support from bidder/OEM
-
Replacement guarantee: defective/refurbished items replaced within 15 days
Terms & Conditions
-
Option clause allows ±25% quantity change at contracted rates
-
One-year OEM warranty with on-site support and service network
-
End User Certificate must follow Buyer’s standard format
-
ISO 9001 Certification mandatory for bidder or OEM
-
EFT Mandate and GST/PAN documentation required at bid submission
Important Clauses
Payment Terms
Terms align with ATC; performance and invoicing per delivery milestones; payment processing timelines not explicitly stated in data
Delivery Schedule
Delivery period starts from last date of original delivery order; extended time computed as (increased quantity ÷ original quantity) × original delivery period, minimum 30 days
Penalties/Liquidated Damages
Not explicitly specified in provided terms; implied adherence to delivery and warranty commitments through ATC
Bidder Eligibility
-
Must hold ISO 9001 certification (bidder or OEM)
-
Must provide End User Certificate in buyer’s standard format
-
Must have a dedicated service network with regional service centers
-
Must submit PAN, GSTIN, Cancelled Cheque and EFT Mandate
-
Must comply with 25% quantity variation clause
Documents 5
GeM-Bidding-8947210.pdf
Main Document
Other Documents
OTHER
Other Documents
OTHER
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
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Required Documents
1
PAN Card copy
2
GSTIN copy
3
Cancelled Cheque copy
4
EFT Mandate copy certified by Bank
5
ISO 9001 certificate (bidder or OEM)
6
End User Certificate in buyer’s standard format
7
Evidence of service network and service centres near consignee destinations
8
OEM authorization (if applicable)
9
Any additional bidder code creation documents per Terms and Conditions
Frequently Asked Questions
Key insights about UTTAR PRADESH tender market
How to bid for the Indian Army laptop tender in Meerut 2026?
Bidders must meet ISO 9001 eligibility, provide End User Certificate in the buyer’s format, and submit PAN, GSTIN, cancelled cheque, and EFT mandate. Include OEM authorization if required, and demonstrate a nationwide service network. Ensure installation, commissioning, and training capabilities are documented with service center details.
What documents are required for this tender submission in Meerut?
Submit PAN, GSTIN, cancelled cheque, EFT mandate certified by bank, ISO 9001 certificate (bidder or OEM), End User Certificate in the buyer format, and evidence of service centers near consignee locations. Include vendor code creation documents per Terms and Conditions.
What are the key technical standards for this Army procurement?
Mandatory ISO 9001 certification for bidder or OEM; warranty for 1 year from final acceptance; online warranty registration; End User Certificate in buyer format; dedicated toll-free service line; and replacement guarantee within 15 days for defective items.
How does the 25% option clause affect delivery quantities?
The purchaser may increase or decrease quantity by up to 25% during contract and currency at contracted rates. Additional delivery time is calculated as (increased quantity ÷ original quantity) × original delivery period, with a minimum of 30 days.
When does the warranty period start and what does it cover?
Warranty starts at final acceptance or after installation/testing completion. It lasts 1 year and covers rectification of breakdowns, with on-site support and a service network across India; replacement for defective items within 15 days if needed.
What is required for End User Certificate submission?
Provide End User Certificate in the Buyer’s standard format as specified in ATC. Ensure it accompanies the bid and aligns with the verification process, enabling post-purchase compliance and uninterrupted support.
Where will service centers and support lines be located for this tender?
Bidders must upload details of service centers near consignee destinations and provide a dedicated toll-free support line. This ensures timely installation, troubleshooting, and maintenance across India as part of after-sales service.
What is the delivery start point for this procurement?
Delivery terms begin from the last date of the original delivery order, with potential extensions as per the option clause. If the extension is exercised, the added time uses the specified calculation, maintaining a minimum 30-day buffer.
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Documents 5
GeM-Bidding-8947210.pdf
Main Document
Other Documents
OTHER
Other Documents
OTHER
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS