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Indian Army Repair Services Tender for PTZ Camera, UPS, LED TV, 8-Port/NVR Switch – ISO 9001 BIS 2025

Bid Publish Date

15-Nov-2025, 8:11 pm

Bid End Date

25-Nov-2025, 9:00 pm

Location

PULWAMA , JAMMU AND KASHMIR
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Progress

Issue15-Nov-2025, 8:11 pm
Technical25-11-2025 08:50:53
Financial
AwardCompleted
Explore all 4 tabs to view complete tender details

Quantity

8

Category

REPAIR OF NVR SWITCH

Bid Type

Two Packet Bid

Key Highlights

  • • Specific brand/standard requirements: ISO 9001 certification; BIS licence; type test certificates
  • • Technical scope: Repair, testing, commissioning of PTZ cameras, UPS, LED TVs, 8-port/NVR switches
  • • Option clause: 25% quantity increase/decrease during and post-order at contracted rates
  • • Service & support: Escalation matrix required for service access, post-installation support expected
  • • Eligibility: PAN, GSTIN, cancelled cheque, EFT mandate, NDA on firm letterhead
  • • Warranty/AMC: Implicit post-installation support via ISO/BIS compliance; explicit warranty terms not provided
  • • Penalties/LD: Not disclosed; contract likely enforces delivery timelines and performance guarantees
  • • Delivery/installation: Scope includes installation, testing, commissioning, and operator training
  • • OEM authorization: Where applicable; vendor to upload BIS/type test certificates during bid
  • • Documentation: Upload all certificates with bid as per ATC and Corrigendum

Categories 13

DISCRETE COMPONENTS SECURITY CAMERAS PORT AUDIO VIDEO EQUIPMENT SURVEILLANCE EQUIPMENTS CAMERA AUDIO VIDEO CONFERENCING CCTV SYSTEM TELEVISION SUPPLY VIDEO TRACKING SYSTEM WEB CAMERA UPS ATM

Tender Overview

The Indian Army, Department of Military Affairs, seeks repair services for multiple security devices including PTZ cameras, UPS units, LED televisions, 8-port switches, and NVR switches. Scope includes repair, testing, commissioning, installation, and operator training with statutory clearances as applicable. Key terms include a flexible quantity option up to 25% increase during contract execution and continued delivery time calculation based on original delivery period with a minimum of 30 days. Emphasis on quality certifications and supplier readiness is evident. This procurement targets qualified service providers capable of post-warranty support and rapid deployment within the government security equipment repair domain.

Technical Specifications & Requirements

  • Product category: Repair services for security equipment (PTZ cameras, UPS, LED TVs, 8-port switches, NVR switches).
  • Certifications required: ISO 9001 certification; BIS licence; type test certificates and other product-specific approvals.
  • Documentation requirements: PAN, GSTIN, cancelled cheque, EFT mandate; NDA on bid head; OEM authorisation where applicable.
  • Service scope: Supply, installation, testing, commissioning, and operator training; statutory clearances if needed.
  • Service expectations: Escalation matrix for service support; warranty terms unclear in data but ISO/BIS focus implies post-installation support.
  • Delivery dynamics: Option clause allows 25% quantity variation; delivery period aligned to last date of original delivery order with extension rules.

Terms, Conditions & Eligibility

  • EMD/ security and payment terms unspecified in data; however, mandatory certificates and documentation include BIS/type test certificates and ISO 9001.
  • Submission prerequisites: PAN, GSTIN, canceled cheque; EFT mandate; non-disclosure agreement on bid letterhead.
  • Compliance: Bidder offers must include all certificates as per ATC and corrigendum; vendor code creation documents required.
  • Liability and risk: Option to adjust quantity up to 25% and extend delivery time with a defined calculation.
  • Warranty/penalties: Not explicitly defined; typical government terms imply penalties for non-performance as per contract.

Key Specifications

  • Repair scope includes: PTZ cameras, UPS, LED TV, 8-port switch, NVR switch

  • Standards: IS 9001-compliant quality management system; BIS certification for products

  • Documentation: PAN, GSTIN, EFT mandate; NDA on firm letterhead

  • Delivery: Option to increase quantity by 25% and adjust delivery timeline per original terms

  • Training: Operator training and statutory clearances, if required

Terms & Conditions

  • Option clause allows ±25% quantity variation at contract time and during currency

  • ISO 9001 certification and BIS/type test certificates are mandatory

  • Submission requires PAN, GSTIN, canceled cheque, EFT mandate and NDA

Important Clauses

Payment Terms

Not explicitly detailed; standard government tenders typically require submission with payment terms to be confirmed in contract

Delivery Schedule

Delivery period starts from last date of original delivery order; extension rules apply when option clause is exercised

Penalties/Liquidated Damages

Not specified; penalties likely per contract terms for delays or non-performance

Bidder Eligibility

  • Must hold ISO 9001 certification

  • Must possess BIS licence and type test certificates for relevant equipment

  • Must submit PAN, GSTIN, cancelled cheque, EFT mandate, and NDA

Additional Tender Data

Commercial Details

Tender Category

Goods

Bid To RA

No

Bid To RA Enabled

No

Item Category

REPAIR OF PTZ CAMERA , REPAIR OF UPS , REPAIR OF LED TV , REPAIR OF 8 PORT SWITCH , REPAIR OF NVR SWITCH

Authority Records

MINISTRY OF DEFENCEMILITARY AFFAIRS DEPARTMENTINDIAN ARMY

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Documents 4

GeM-Bidding-8595778.pdf

Main Document

BOQ Document

BOQ

BOQ Document

BOQ

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

Past Similar Tenders (Historical Results)

5 found

Indian Army Repair Services Tender for PTZ Camera, UPS, LED TV, 8-Port Switch & NVR Switch in Pulwama Jammu & Kashmir 2026

Indian Army

PULWAMA, JAMMU & KASHMIR

Posted: 4 July 2026
Closed: 14 July 2026
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Repair of PTZ Camera,reapir of ups,repair of led tv,repair of 8 port switch,repair of nvr switch

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Posted: 30 September 2025
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Indian Army Repair Services Tender Kupwara Jammu & Kashmir 2026 - PTZ/UPS/NVR/LCD Repair Standards

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Repair of PTZ Network Camera,Repair of Network Video Recorder,Repair of Camera Adaptor,Repair of HD

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Repair of IR Camera,Repair of POE Switch,Repair of NVR 32 Chanel,Repair of Network Switch,Repair of

Mod Sectt Establishment

POONCH, JAMMU & KASHMIR

Posted: 27 December 2024
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GEM

Bill of Quantities (BOQ) 5 Items Sign in for GEM prices

#1

REPAIR OF PTZ CAMERA

REPAIR OF PTZ CAMERA

2 nos Delivery: 15 days
#2

REPAIR OF UPS

REPAIR OF UPS

1 nos Delivery: 15 days
#3

REPAIR OF LED TV

REPAIR OF LED TV

1 nos Delivery: 15 days
#4

REPAIR OF 8 PORT SWITCH

REPAIR OF 8 PORT SWITCH

2 nos Delivery: 15 days
#5

REPAIR OF NVR SWITCH

REPAIR OF NVR SWITCH

2 nos Delivery: 15 days

Required Documents

1

PAN card copy

2

GSTIN copy

3

Cancelled cheque copy

4

EFT mandate copy certified by bank

5

ISO 9001 certification copy

6

BIS licence and type test certificates

7

OEM authorization/endorsement (where applicable)

8

Non disclosure declaration on bidder letter head

Technical Results

S.No Seller Item Date Status
1
B&D Solutions   Under PMA
-25-11-2025 08:50:53
2
M F ASSOCIATES   Under PMA
-24-11-2025 21:20:38
3
NEW GLOBAL ENGINEERS   Under PMA
-23-11-2025 20:26:58
4
SMS TRADERS   Under PMA
-24-11-2025 22:00:14

Financial Results

Rank Seller Price Item
L1
NEW GLOBAL ENGINEERS(MSE)( MSE Social Category:General )    Under PMA
Item Categories : REPAIR OF PTZ CAMERA,REPAIR OF UPS,REPAIR OF LED TV,REPAIR OF 8 PORT SWITCH,REPAIR OF NVR SWITCH
L2
M F ASSOCIATES (MSE)( MSE Social Category:General )    Under PMA
Item Categories : REPAIR OF PTZ CAMERA,REPAIR OF UPS,REPAIR OF LED TV,REPAIR OF 8 PORT SWITCH,REPAIR OF NVR SWITCH
L3
SMS TRADERS (MSE)( MSE Social Category:General )    Under PMA
Item Categories : REPAIR OF PTZ CAMERA,REPAIR OF UPS,REPAIR OF LED TV,REPAIR OF 8 PORT SWITCH,REPAIR OF NVR SWITCH
L4
B&D Solutions (MSE)( MSE Social Category:General )    Under PMA
Item Categories : REPAIR OF PTZ CAMERA,REPAIR OF UPS,REPAIR OF LED TV,REPAIR OF 8 PORT SWITCH,REPAIR OF NVR SWITCH

Frequently Asked Questions

Key insights about JAMMU AND KASHMIR tender market

How to bid for the Indian Army PTZ camera repair tender in 2025?

Bidders must meet eligibility, upload PAN, GSTIN, EFT mandate, NDA, and ISO 9001 along with BIS/type test certificates. Ensure OEM authorisation where required and provide escalation contact details for service support; follow option clause rules allowing up to 25% quantity variation.

What documents are required for the Army repair tender submission in 2025?

Submit PAN card copy, GSTIN, cancelled cheque, EFT mandate, NDA, and ISO 9001 plus BIS/type test certificates. Also provide OEM authorization, and ensure all bid documents align with ATC, Corrigendum, and vendor code creation requirements.

What equipment repair scope is included in the security device tender?

Scope includes repair, testing, commissioning, and operator training for PTZ cameras, UPS, LED TVs, 8-port switches, and NVR switches; installation and statutory clearances where applicable are included in scope.

What are the delivery terms and quantity variation rules?

Contract allows up to 25% increase or decrease in quantity at placement and during currency. Delivery timelines start from the last date of the original delivery order, with minimum 30 days extension in extended periods.

What standards and certifications are mandatory for this bid?

Mandatory ISO 9001 certification and BIS licences with type test certificates. OEM authorisation may be required; ensure certificates are uploaded with bid as per ATC/corrigendum.

What are the NDA and service support expectations for bidders?

Bidder must submit a non-disclosure declaration on firm letterhead and provide an escalation matrix with service support contacts. Post-delivery support aligns with ISO/BIS standards and repair service commitments.

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