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GEM

Indian Army Procurement of Security/Service Support with SLA in Anantnag, J&K 2026

Bid Publish Date

07-Feb-2026, 11:37 am

Bid End Date

27-Feb-2026, 12:00 pm

Value

₹3,04,528

Progress

Issue07-Feb-2026, 11:37 am
AwardPending
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Quantity

12

Category

Title1

Bid Type

Two Packet Bid

Key Highlights

  • Explicit warranty service requirement with SLA and dedicated engineers
  • OEM must have positive net worth per last audited financial statement
  • Anantnag, Jammu & Kashmir location; military procurement context
  • BOQ includes 5 items with unspecified quantities (scope appears service-based)
  • Estimated contract value around ₹304,528
  • No specific product standards or brands listed in data
  • Emphasis on post-sale service readiness alongside procurement
  • EMD amount not disclosed in tender data

Categories 9

Tender Overview

The procurement is issued by the Indian Army, Department of Military Affairs, for a security/service support solution to be deployed in Anantnag, Jammu & Kashmir 192101. Estimated value is ₹304,528. The BOQ comprises 5 items with unspecified quantities, underscoring a service/maintenance and support scope rather than a fixed hardware package. A pivotal differentiator is the explicit warranty SLA requiring dedicated technical personnel for timely servicing and rectification during the warranty period. The tender emphasizes operational readiness and post-sale service capabilities within a military context, without disclosed product specifications in the provided data. This opportunity targets OEMs with capable field service networks and documented financial health.

Technical Specifications & Requirements

  • No product specifications are provided in the tender data. The BOQ lists 5 items with non-disclosed quantities, implying a service/maintenance or integrated support contract rather than a single equipment purchase.
  • Warranty governance requires deployment of dedicated technical service personnel/engineers for timely servicing and defect rectification according to the SLA in the bid.
  • OEMs must demonstrate positive net worth as per the last audited financial statement, indicating financial viability to support ongoing service obligations.
  • The absence of ISI/ISO/brand-specific requirements in the data suggests flexibility on equipment brands, but compliance with the stated warranty SLA and financial criteria is mandatory.
  • The tender is located in Anantnag, Jammu & Kashmir, signaling field service coverage in a high-altitude/military environment.

Terms, Conditions & Eligibility

  • Warranty clause mandates dedicated service personnel for time-bound servicing during the warranty period, aligned with the SLA.
  • Financial viability requirement: OEM must show positive net worth in the latest audited statement.
  • EMD amount is not disclosed in the provided data; participation requires compliance with standard bidder documentation and warranties.
  • 5 items in BOQ without explicit quantities require bidders to confirm scope during bid submission.
  • No explicit product or brand specifications are provided; bidders must rely on warranty and financial criteria plus organizational capability.

Key Specifications

  • 5 items in BOQ with unspecified quantities

  • Warranty service with dedicated personnel to meet SLA

  • OEM net worth must be positive per last audited statement

  • Location: Anantnag, Jammu & Kashmir

  • Estimated value approximately ₹304,528

Terms & Conditions

  • Warranty requires time-bound service by dedicated engineers and SLA adherence

  • OEMs must demonstrate positive net worth in latest audited financials

  • BOQ items are listed but quantities are not disclosed; confirm scope during bidding

Important Clauses

Warranty & Service SLA

Dedicated technical staff must attend service requests within defined SLA terms specified in the bid; timely servicing and defect rectification during warranty.

Financial Viability

OEM must show positive net worth as per the last audited financial statement to participate.

BOQ Scope

Total items = 5 with no disclosed quantities; bidders must clarify scope and deliverables during submission.

Bidder Eligibility

  • Positive net worth as per last audited financials

  • Experience in security/service support contracts (preferred for defense)

  • Capability to deploy dedicated service personnel for warranty support

Documents 4

GeM-Bidding-8863151.pdf

Main Document

BOQ Document

BOQ

BOQ Document

BOQ

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Bill of Quantities (BOQ) 5 Items

Item # Title Description Quantity Unit Consignee Delivery (Days)
1 Title1 HP all in one i5 processor 13th gen 8GB 512 SSD window 11 24 Inch 3 nos abhyamgupta439 15
2 Title2 UPS Microtek 1 KVA 3 nos abhyamgupta439 15
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4 Title4 EPSON Inkjet Printer Colour 1 nos abhyamgupta439 15
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Historical Data

Required Documents

1

GST registration certificate

2

PAN card

3

Last three years' audited financial statements to establish positive net worth

4

Experience certificates or service capability documents (military/defense context preferred)

5

Technical bid documents demonstrating SLA-based service delivery plan

6

OEM authorization letters if bidding as a partner or reseller

7

Any prior warranty/after-sales SLA samples or case studies

8

Evidence of dedicated service personnel or engineering deployment plan

Frequently Asked Questions

Key insights about JAMMU AND KASHMIR tender market

How to participate in the Indian Army tender in Anantnag for security service?

Bidders must submit GST registration, PAN, last audited financial statements showing positive net worth, and experience certificates. Include technical bid with SLA-based service plan and OEM authorizations if applicable. Ensure compliance with warranty staffing requirements and provide a detailed deployment plan for dedicated engineers.

What documents are required for the Anantnag tender submission in 2026?

Required documents include GST certificate, PAN, last 3 years’ audited financials, experience certificates, technical bid, OEM authorization (if applicable), EMD details (if mandated), and a plan for deploying dedicated service personnel to meet the warranty SLA.

What are the warranty service requirements for this defense bid?

The bidder must designate dedicated technical personnel to attend service requests within the SLA during the warranty period, ensuring timely servicing and defect rectification as per the bid’s SLA clause.

What is the estimated contract value and scope of BOQ items?

The estimated value is approximately ₹304,528. The BOQ lists 5 items, but quantities are not disclosed; bidders should seek clarification and present a clear scope of service and deliverables in the bid.

What is the location for this Indian Army procurement tender?

The tender is located in Anantnag, Jammu & Kashmir with a 192101 postal code, requiring on-site deployment and service capability within that district.

What eligibility criteria relate to the OEM’s financial health?

Eligibility requires the OEM to demonstrate a positive net worth in the latest audited financial statement, indicating financial stability to sustain warranty and service commitments.

What is required to demonstrate service capability and staffing?

Provide a deployment plan detailing the number of dedicated engineers, response times, and on-ground presence in Anantnag to meet the warranty SLA; include past performance and support metrics if available.

What standards or brand specifications are listed for this tender?

No specific IS/ISO/brand standards are listed in the provided data; emphasis is on warranty SLA and positive net worth, with BOQ items having undisclosed quantities.

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