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Kerala Information Technology Department Desktop Laptop MFP Tender 2026 - IS/ TPM/ OS Pre-loaded & On-site Warranty

Bid Publish Date

07-Jul-2026, 12:51 pm

Bid End Date

17-Jul-2026, 9:00 pm

Progress

Issue07-Jul-2026, 12:51 pm
AwardPending
Explore all 6 tabs to view complete tender details

Quantity

8

Category

A4 and Legal Size Multifunction Printer (MFP)

Bid Type

Two Packet Bid

Categories 3

Tender Overview

The Kerala Information Technology Department seeks bids for multiple device categories including Entry and Mid Level Desktop Computers, Entry and Mid Level Laptops, and A4/Legal Size Multifunction Printers. Projects encompass OEM pre-loaded operating systems, TPM-enabled motherboards, RAM and storage configurations, and monitor integration where applicable. The scope includes on-site warranty, extended warranty options, and flexible quantity adjustments up to 25% during both initial and currency periods. Key differentiators are platform security provisions (TPM), diverse USB/port provisions, and printer/scanner feature sets. This tender targets government procurement of standard office computing devices with vendor service and escalation commitments.

Key Specifications

    • Laptop/Desktop: Factory pre-loaded OS, TPM enabled motherboard, defined RAM (GB), SSD/HDD capacities, USB port counts (2.0, 3.2 Gen 1, Type C), monitor availability, display size and resolution.
    • MFP: Printing speeds per ISO/IEC 24734 for laser/LED (A4 monochrome and colour), auto duplexing, scanning (ADF), feeder capacity, main tray counts, bypass tray capacity.
    • Connectivity: Comprehensive connectivity and duty cycle details; on-site warranty period and extended warranty options.
    • Compliance: Data sheet must precisely reflect offered configurations; dedicated service support with toll-free number and escalation matrix.

Terms & Conditions

  • Option Clause: Quantity may vary up to 25% during contract

  • GST: Bidder to determine GST; reimbursement as per actuals or applicable rate

  • Data Sheet: Must match offered product parameters; mismatch may lead to rejection

  • Service: Dedicated toll-free support and escalation matrix required

  • Warranty: On-site warranty; extended warranty terms to be specified

  • Delivery: Delivery period governed by last date of original order; extended time rules apply

Important Clauses

Payment Terms

GST treatment to be decided by bidder; reimbursement per actuals or applicable rate; ensure compliance with tender GST terms.

Delivery Schedule

Quantity flexibility up to 25% of bid quantity; delivery period calculated from last original delivery order date with minimum 30 days extension if required.

Penalties/Liquidated Damages

LD details not specified; ensure vendor provides performance timelines and penalties as per atc/contract.

Bidder Eligibility

  • Proven experience in supplying desktop, laptop and MFP hardware to government bodies

  • Ability to provide on-site OEM warranty and dedicated service support

  • Compliance with data sheet verification and manufacturer authorization

Additional Tender Data

Commercial Details

Tender Category

Goods

Bid To RA

No

Bid To RA Enabled

No

Item Category

Entry and Mid Level Desktop Computer (Q2) , Entry and Mid Level Laptop - Notebook (Q2) , A4 and Legal Size Multifunction Printer (MFP) (Q2)

Payment Timelines

Payments shall be made to the Seller within 45 days of issue of consignee receipt-cum-acceptance certificate (CRAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)

Delivery Details

Max Delivery Days

30

Delivery Locations

1

Delivery Cities

Na

Delivery Pincodes

695581

Delivery Locations

ConsigneeAddressCityStatePincodeQuantityDelivery DaysAdditional Requirement
Rajeevu Kumar C N695581,IIITM-K BUILDING,TECHNOPARK,KARYA VATTOM PO,TRIVANDRUMNaNa695581530-

Authority Records

INFORMATION TECHNOLOGY DEPARTMENT

BID & GeM Expert Consultancy

End-to-end support — bid preparation, GeM registration, document filing & compliance by industry experts.

Bid Preparation GeM Registration Document Filing

Free consultation · 24h response

Documents 6

GeM-Bidding-9568436.pdf

Main Document

GeM Category Specification

GEM_CATEGORY_SPECIFICATION

GeM Category Specification

GEM_CATEGORY_SPECIFICATION

GeM Category Specification

GEM_CATEGORY_SPECIFICATION

Buyer uploaded ATC document

ATC

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Technical Specifications 3 Items

Item #1 Details

View Catalog
Category Specification Requirement
PROCESSOR Description of Stores Desktop Computer with Table Mount Monitor System with Compatible Chipset as per Processor Make with Minimum 6 USB Port
PROCESSOR Computer Type Mid Level
PROCESSOR Processor Number AMD Ryzen 5 5600G, Intel Core i5 12400 Or higher
MOTHERBOARD Trusted Platform Module Discrete TPM 2.0
OPERATING SYSTEM Factory Pre-loaded Operating System by Desktop OEM Window 11 Home
MEMORY (RAM) RAM Size (Memory Card/Module) (in GB) (Capacity to be installed in the System) 16, 32 Or higher
STORAGE Type of Storage Installed with the System NVMe-SSD
STORAGE SSD - Storage Capacity (in GB) 512, 1024, 2048 Or higher
STORAGE HDD - Storage Capacity (in GB) 0 as SSD only Installed Or higher
PORTS Number of USB Type A Port (Version 2 Point 0) 3, 4 Or higher
PORTS Number of USB Type A Port (Version 3 point 2 Gen 1) 4, 5, 6 Or higher
PORTS Number of USB Ports Type C 1, 2 Or higher
Monitor Availibility of Monitor Yes as per IS 13252 (Part 1)
Monitor Panel Type In Plane Switching (IPS)
Monitor Screen Size (in CMs) 53.1 - 58 (20.91" - 22.83")
WARRANTY On Site OEM Warranty (in Year) 3, 4, 5 Or higher

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Required Documents

1

GST registration certificate

2

PAN card

3

Experience certificates for similar hardware procurements

4

Financial statements / solvency documents

5

EMD/Security deposit documentation (as applicable per tender norms)

6

Technical bid documents and OEM authorization letters

7

Data Sheet of offered products (aligned to bid parameters)

8

Service support contact details and escalation matrix

9

ISO/IEC/IS standards certifications (as applicable to hardware)

10

Warranty policies and terms (on-site and extended)

Frequently Asked Questions

Key insights about KERALA tender market

How to bid for desktop laptop MFP tender in Kerala 2026?

Bidders must submit GST, PAN, experience certificates, financials, EMD as applicable, data sheets, OEM authorizations, and service escalation details. Ensure OS pre-load, TPM, RAM/storage specs match data sheet, and provide on-site warranty; confirm delivery timelines per option clause.

What documents are required for Kerala IT device procurement 2026?

Submit GST certificate, PAN, company’s registration, financial statements, prior similar procurement experience certificates, OEM authorization letters, technical data sheets, and service support contact details with escalation matrix; data sheet alignment is mandatory to avoid rejection.

What are the technical specifications for TPM and OS in this tender?

Tenders require TPM-enabled motherboard and factory pre-loaded Operating System by the desktop OEM; ensure OS compatibility with existing IT environments; data sheet must confirm TPM version and OS edition, along with supported hardware configurations.

When is the delivery window and how is quantity variation handled?

Delivery period starts from the last date of the original delivery order; quantity may increase/decrease by up to 25% during contract and currency period, with minimum 30 days extension if required.

What are the on-site warranty requirements for Kerala procurements?

Bid must specify on-site OEM warranty duration (years) and include potential extended warranty terms; service support must provide a dedicated toll-free number and escalation matrix for rapid issue resolution.

What are the GST implications for bidding on this Kerala IT tender?

Bidders must determine GST applicability themselves; reimbursement will be based on actuals or the lower of the quoted GST percentage; ensure GST details are clearly reflected in the bid.

What data sheet details must be matched with offered hardware?

Data sheet must precisely reflect processor, RAM, storage, ports, monitor specs, and MFP speeds; any mismatch between data sheet and delivered product can lead to bid rejection and contract risk.

What is required to prove OEM service capability for this Kerala bid?

Provide OEM authorization, dedicated service contact numbers, and escalation matrix; confirm availability of on-site support and compliance with requirement for data sheet alignment and product-specific warranties.

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