GEM

NICSI High End Laptop Tender New Delhi Rajasthan - Q2 Notebook Supply 2025

Bid Publish Date

21-Nov-2025, 9:45 am

Bid End Date

01-Dec-2025, 6:00 pm

Bid Opening Date

01-Dec-2025, 6:30 pm

Location

CENTRAL DELHI , DELHI

Progress

Issue21-Nov-2025, 9:45 am
AwardPending
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Quantity

3

Bid Type

Two Packet Bid

Categories 1

LAPTOP

Tender Overview

Organization: National Informatics Centre Services Incorporated (NICSI) under the Department of Electronics and Information Technology. Procurement: High End Laptop - Notebook (Q2). Location: New Delhi, Rajasthan unspecified; focus on NICSI laptops procurement. Scope: Supply, Installation, Testing and Commissioning of goods with OEM authorization and dedicated service support. Quantity/Value: Not specified; option clauses allow quantity variation up to 25% during contract. Differentiator: Mandatory OEM authorization, dedicated toll-free support, and explicit delivery-time mechanics tied to the original delivery schedule.

Technical Specifications & Requirements

  • Product: High End Laptop - Notebook (Q2) with OEM authorization required from the manufacturer (Authorization Form/Certificate with OEM details).
  • Scope of supply: Includes Supply, Installation, Testing and Commissioning of laptops.
  • Delivery/Delivery period: Delivery timeline linked to original delivery order; option to extend per clause with a minimum of 30 days if extended; percentage quantity adjustments allowed up to 25%.
  • Support: Dedicated toll-free service number and a formal Escalation Matrix for after-sales support from the bidder or OEM.
  • ATC/ATC compliance: Bid must comply with buyer-uploaded ATC documents including detailed specifications.
  • PBG/Contract: GeM contract number to be referenced in the Payable Bank Guarantee; NICSI bank details provided for ePBG/PBG security deposits.
  • Misc: Manufacturer Authorization required for resellers; the scope includes installation and commissioning; supplier must provide active support channels.

Terms, Conditions & Eligibility

  • EMD/SEC Deposit: Terms specify bank details for ePBG/PBG; exact amount not provided in data.
  • Delivery terms: Quantities may be increased up to 25% during and after original order, with delivery time adjusted per the formula, minimum 30 days.
  • OEM Authorization: Required from the Original Equipment Manufacturer; include full contact details.
  • ATC compliance: Bidders must submit compliance against Detailed Specifications via the attached ATC document.
  • Payments: Payment terms aligned to GeM contract; details not provided here but typically subject to standard NICSI/GEM terms.
  • Support: Toll-free service, escalation matrix to be supplied by bidder/OEM.
  • Bank details: NICSI bank account information supplied for ePBG/PBG/Security Deposit.

Key Specifications

  • Product: High End Laptop - Notebook (Q2) from NICSI procurement

  • EMD/Performance deposit: Not explicitly stated; use EMD per NICSI norms

  • Standards: Not specified; ensure OEM authorization and ATC compliance

  • Delivery: 25% quantity variation allowed; delivery period starts from last date of original DO with minimum 30 days for extension

  • Warranty/Support: Dedicated toll-free support and escalation matrix required

  • Documentation: OEM authorization, ATC-compliant technical documentation, installation and commissioning scope

Terms & Conditions

  • Option clause allows up to 25% quantity variation during contract and currency

  • OEM authorization required; submit with bid

  • Scope includes Supply, Installation, Testing and Commissioning

  • Dedicated service number and escalation matrix mandatory

  • GeM contract number to be mentioned in the PBG

Important Clauses

Payment Terms

Payment terms align to GeM NICSI contract; PBG/EMD to be referenced; exact terms not provided here

Delivery Schedule

Delivery period begins after the original delivery order; extended delivery calculated as (increased quantity/original quantity) × original delivery period, minimum 30 days

Penalties/Liquidated Damages

Penalties/LD to be as per GeM NICSI terms; not explicitly detailed in provided data

Bidder Eligibility

  • Must provide OEM authorization and complete compliance to ATC

  • Must demonstrate dedicated toll-free service capability and escalation matrix

  • Must adhere to 25% quantity variation clause and delivery-time adjustments

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates in relevant procurement of laptops or IT hardware

4

Financial statements or turnover proof

5

EMD/Security Deposit documents (ePBG/PBG) with NICSI bank details

6

OEM authorization/certificate from the laptop manufacturer

7

Technical bid documents and compliance to Detailed Specifications (ATC)

8

Evidence of dedicated toll-free service capability and escalation matrix

Frequently Asked Questions

Key insights about DELHI tender market

How to bid for NICSI high end laptop tender in New Delhi 2025

Bidders must submit OEM authorization, Detailed Specifications compliance (ATC), and evidence of dedicated toll-free service capability. Include EMD documentation, GST and PAN, financials, and installation/commissioning plans. The scope covers Supply, Installation, Testing and Commissioning with 25% quantity variation rights during contract.

What documents are required for NICSI laptop procurement bid 2025

Required documents include GST certificate, PAN card, OEM authorization, experience certificates for similar IT hardware supply, financial statements, EMD/PBG details, and ATC-compliant technical bid. Also provide installation and commissioning plan and escalation matrix for service support.

What are the delivery terms for NICSI laptop tender 2025

Delivery starts from the last date of the original delivery order; quantity may increase by up to 25% during or after contract; extended delivery time uses formula [(increase/original) × original period] with a minimum of 30 days.

What brands or OEM authorizations are required for NICSI laptop bid

Bid must include an OEM authorization/certificate detailing the original manufacturer’s name, address, email, and contact number. Authorized distributors must attach a complete Manufacturer Authorization form as part of the bid submission.

What are the key service requirements for NICSI laptop contract 2025

Bidders must provide a dedicated toll-free service number and an Escalation Matrix for service support. After-sales support must be real-time and backed by the OEM, ensuring timely resolution and on-site assistance if needed.

What is the scope of supply for NICSI laptop tender 2025

Scope includes Supply, Installation, Testing and Commissioning of high end laptops. The price must include all components required for complete deployment, along with any required software licenses and integration into NICSI IT environment.

How to verify compliance with ATC for NICSI laptop bid 2025

Review the bidder-uploaded ATC document and ensure all Detailed Specifications are met. Provide explicit compliance mappings against each specification, including performance, warranty, and installation requirements as per the NICSI NIC terms.

What is the role of the GeM contract number in NICSI bids

The GeM contract number must be mentioned in the Performance Bank Guarantee (PBG) to validate bid security and contract alignment. Bidders should reference the contract number clearly on all security and compliance documents.

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