Darbhanga District Panchayats RO Plant with Genset Tender Bihar 2026 ISO 9001 Warranty

Tender Overview

Darbhanga District Panchayats, under the Department of Panchayati Raj, seeks procurement of an RO Plant with Genset and Trolley for installation at panchayat offices in Darbhanga, Bihar. The scope includes supply, installation, testing, and commissioning, with an estimated value not disclosed and no BOQ items listed. A key differentiator is the mandatory compliance with ISO 9001 and post-delivery service infrastructure, including service centers in the state and a dedicated support mechanism. The tender emphasizes warranty coverage on both spare parts and the entire system, plus a flexible quantity clause allowing up to 25% variation during contract execution. Unique ATC adds a one-year warranty requirement for RO water cooler components and associated installation items.

Technical Specifications & Requirements

• Product category: RO Water Plant with Genset and Trolley for Panchayat water supply
• Warranty: 1 year on spare parts and 1 year on entire items supplied
• Standards: ISO 9001 certification for bidder or OEM; service centers must exist in the state of the consignee; toll-free service line and escalation matrix
• Delivery/Scope: Supply, Installation, Testing, and Commissioning (SITC); delivery period aligned to contract, option to extend per 25% quantity clause
• ATC specifics: RO water cooler components including motor, piping, water tank, and related installation items; 1-year warranty on these items
• Service & support: Functional Service Centre within 30 days of award if not pre-existing; documentary evidence required for center
• Declaration: Bidders must not be in liquidation or bankruptcy and must upload an undertaking

Terms, Conditions & Eligibility

• EMD/finance: Not disclosed in data; bidders must demonstrate financial standing and provide standard bid security as per ATC
• Delivery terms: Delivery period begins after order date; option clause allows quantity increase up to 25% at contracted rates
• Payment terms: Not detailed in data; ensure readiness for standard government terms and acceptance testing
• Documents: GST registration, PAN, ISO 9001 proof, service center proof, experience certificates, and supplier undertakings
• ATC requirements: Establish service center within 30 days if not present; toll-free service line; escalation matrix
• Warranty/Penalties: Warranty as specified; potential performance-related obligations tied to SITC completion