Title1,Title2,Title3,Title4,Title5
Border Road Organisation
BUDGAM, JAMMU & KASHMIR
Posted:
7 March 2025
Closed:
31 March 2025
GEM
GEM
Public Works Department Kerala Procurement Tender for Service & Support Equipment 2026
Bid Publish Date
24-Feb-2026, 11:30 am
Bid End Date
11-Mar-2026, 12:00 pm
Location
THIRUVANANTHAPURAM , KERALA
Progress
Issue24-Feb-2026, 11:30 am
AwardPending
Quantity
5
Category
Title1
Bid Type
Single Packet Bid
Key Highlights
- • Dedicated / toll-free service contact required for bidder or OEM
- • Escalation matrix with telephone numbers for service support
- • Option clause allowing ±25% quantity variation at award and during contract
- • Delivery time extensions calculated by (Increased quantity ÷ Original quantity) × Original delivery period
- • Minimum extension period of 30 days
- • Five BOQ items referenced, but no explicit quantities provided
- • No explicit technical standards published in tender data
Tender Overview
The procurement opportunity is issued by the Public Works Department Kerala for a multi-item service and support contract across five unspecified items. The bid allows up to 25% quantity variation at contract award and during the contract term, with rates kept constant. A dedicated toll-free service line and an escalation matrix must be provided by the bidder or OEM. This tender emphasizes post-award delivery scheduling tied to the original delivery period and extended timelines with a defined calculation method. The scope appears to be generic equipment/service support, with no explicit technical specs published in the data provided.
Technical Specifications & Requirements
- No formal product specifications are published in the tender data. Requirements inferred from terms include: a dedicated toll-free service line, an escalation matrix with contact details, and compliance with option-clauses for quantity adjustments.
- Clause indicates delivery timing linked to the last date of the original delivery order and a calculable extension flow: (Increased quantity ÷ Original quantity) × Original delivery period, minimum 30 days.
- The BOQ lists five items but provides no unit or quantity details; the scope may cover maintenance, spare parts, or support services tied to government projects in Kerala.
- No standards or certifications are explicitly stated; bidders should prepare to demonstrate service capability and robust support infrastructure.
Terms, Conditions & Eligibility
- Option Clause: Purchaser may increase/decrease quantity by up to 25% at contract placement and during the currency at contracted rates.
- Delivery: Additional time rules apply based on the calculated formula, with a minimum extension of 30 days.
- Service & Support: Bidders must provide a dedicated toll-free number and an escalation matrix for service support.
- Compliance: All bidders must honor the supplier’s delivery and support commitments as per the clause terms.
Key Specifications
-
Product/Service: Five-item BOQ with unspecified quantities
-
EMD/Estimated value: Not provided
-
Standards/Certifications: Not specified in data; assume service capability demonstration
-
Delivery: Formula-based extension: (Increased quantity ÷ Original quantity) × Original delivery period; minimum 30 days
-
Warranty/Support: Dedicated service line and escalation matrix required
-
Brand/OEM: Not specified; OEM authorization recommended
Terms & Conditions
-
25% quantity variation rights at award and during contract
-
Delivery extension formula with minimum 30 days
-
Mandatory dedicated toll-free service line and escalation matrix
Important Clauses
Option Clause
Purchaser may adjust quantity ±25% at contract placement and during currency at contracted rates.
Delivery Schedule
Extended delivery time is calculated as (Increased quantity ÷ Original quantity) × Original delivery period, with a minimum 30 days.
Service Support
Bidder/OEM must provide a dedicated toll-free number and an escalation matrix for service support.
Bidder Eligibility
-
Demonstrated ability to provide service/support for government procurement contracts
-
Compliance with option clause and delivery extension terms
-
Provision of dedicated toll-free service line and escalation matrix
Documents 4
GeM-Bidding-9018210.pdf
Main Document
BOQ Document
BOQ
BOQ Document
BOQ
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
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Loading results...
Bill of Quantities (BOQ)
5 Items
| Item # | Title | Description | Quantity | Unit | Consignee | Delivery (Days) |
|---|---|---|---|---|---|---|
| 1 | Title1 | SketchUp Pro 1 nos | 1 | pieces | arch.asst.pwd | 10 |
| 2 | Title2 | SketchUp Pro 1 nos | 1 | pieces | arch.asst.pwd | 10 |
| 3 | Title3 | SketchUp Pro 1 nos | 1 | pieces | arch.asst.pwd | 10 |
| 4 | Title4 | SketchUp Pro 1 nos | 1 | pieces | arch.asst.pwd | 10 |
| 5 | Title5 | SketchUp Pro 1 nos | 1 | pieces | arch.asst.pwd | 10 |
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Historical Data
Required Documents
1
GST registration certificate
2
Permanent Account Number (PAN) card
3
Experience certificates for similar service/maintenance contracts
4
Financial statements demonstrating financial capability
5
EMD document or proof of security (as applicable)
6
Technical bid documents demonstrating service capability
7
OEM authorization or vendor authorization details
8
Escalation matrix and dedicated toll-free service contact details
Frequently Asked Questions
How to bid for Kerala PWD service tender 2026 with quantity variation?
Bidders must submit company details, GST, PAN, experience certificates for similar maintenance contracts, financial statements, and a technical bid demonstrating service capability. Include the dedicated toll-free service line and escalation matrix. The option clause allows ±25% quantity variations at contract award and during the term at contracted rates.
What documents are required for the Kerala PWD tender submission?
Required documents include GST certificate, PAN, experience certificates for similar services, financial statements, EMD proof, OEM authorizations if applicable, and technical bid materials showing service capabilities, toll-free line, and escalation matrix.
What are the delivery extension terms in the Kerala tender?
Delivery extensions follow the formula: (Increased quantity ÷ Original quantity) × Original delivery period, with a minimum extension of 30 days. Purchaser may extend up to the original delivery period during option exercise.
What service support requirements are specified in the Kerala tender?
Bidders must provide a dedicated toll-free service line and a documented escalation matrix with contact numbers to ensure prompt issue resolution during contract performance.
What is the scope of BOQ items in the Kerala tender?
The BOQ lists five items but provides no explicit quantities or units; the scope likely covers maintenance or support for government-procured equipment in Kerala, subject to further technical clarification.
Which standards or certifications are required for the Kerala bid?
No explicit standards are listed in the data; bidders should submit evidence of service capability, aligned with typical government procurement expectations and OEM authorizations if applicable.
How is payment scheduled under the Kerala service tender terms?
Payment terms are not specified in the available data; bidders should await formal tender terms, ensuring they can meet delivery schedules, service commitments, and escalation procedures to qualify for payment processing.
What is the essential eligibility for bidding this Kerala PWD procurement?
Essential eligibility includes demonstrated experience in similar government maintenance contracts, ability to provide ongoing service and support with a toll-free line, and compliance with quantity variation terms and delivery extension rules.
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Documents 4
GeM-Bidding-9018210.pdf
Main Document
BOQ Document
BOQ
BOQ Document
BOQ
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS