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Surat Municipal Corporation Tender for Operation & Management of Urban Homeless Shelter

Bid Publish Date

30-Jan-2026, 9:30 am

Bid End Date

16-Feb-2026, 12:30 pm

Value

₹34,07,616

Progress

Issue30-Jan-2026, 9:30 am
AwardPending
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Tender Type

Open

Sector

State Governments & UT

Tender Fee

₹1,770

Contract Form

Works

Completion Period

12  Months

Currency Type

Single

Categories 4

The Surat Municipal Corporation is inviting bids for the operation and management of shelters for urban homeless populations under the Deendayal Antyodaya Yojana-National Urban Livelihood Mission (DAY-NULM). This comprehensive project involves managing two shelter locations in Surat's West Zone, with a total capacity of 696 beds, aimed at providing safe, hygienic, and accessible shelter services. The tender, with an estimated value of ₹34,07,616, offers an excellent opportunity for experienced organizations in urban infrastructure, social services, and shelter management to contribute to urban development and social welfare initiatives. The process includes online bid submission, strict eligibility criteria, and transparent evaluation, ensuring fair competition and high-quality service delivery. Interested bidders should review detailed technical, financial, and procedural requirements outlined in the tender documents, available for download. This project supports the government’s commitment to social inclusion and urban poverty alleviation, making it a significant opportunity for organizations dedicated to social impact and urban development.

Scope Of Work

The scope of this tender includes the operation and management of urban homeless shelters under the DAY-NULM scheme in Surat. Key deliverables include:

  • Managing two shelter locations: Palanpor near Dudheshwar Mahadev Temple, with a total capacity of 696 beds.
  • Ensuring 24/7 shelter services for urban homeless individuals.
  • Maintaining hygiene, safety, and security standards in compliance with government regulations.
  • Providing basic amenities such as bedding, sanitation, and food services.
  • Staffing the shelters with trained personnel for operations, security, and social support.

The process involves:

  1. Preparation of operational plans.
  2. Staff recruitment and training.
  3. Implementation of shelter management protocols.
  4. Regular monitoring and reporting.
Location Capacity Features
Palanpor (Front) 348 beds Basic amenities, security systems
Palanpor (Back) 348 beds Hygiene facilities, social support services

Contract Duration: 12 months, with scope for renewal based on performance.

All bidders must adhere to the specifications outlined in the tender document and submit all required documentation for evaluation.

Technical Specifications

The technical specifications include:

Parameter Requirement
Capacity Total of 696 beds across two locations
Facilities Hygiene, safety, security, basic amenities
Staffing Trained personnel for operations, security, social support
Compliance Adherence to government standards and protocols

Process steps:

  1. Review of technical specifications.
  2. Preparation of operational plan.
  3. Implementation and staff deployment.
  4. Monitoring and quality assurance.

Bidders must ensure their proposals meet all technical parameters as specified in the tender documents.

Financial Requirements

The estimated project cost is ₹34,07,616, which includes expenses for infrastructure, staffing, amenities, and management. Payment terms are as follows:

  • Initial payment: 30% upon contract signing.
  • Progress payments: 50% based on milestone achievements.
  • Final payment: 20% after successful completion and acceptance.
Cost Breakdown Amount (₹)
Infrastructure & Setup 15,00,000
Staffing & Operations 12,00,000
Amenities & Maintenance 7,07,616

All payments are subject to submission of valid invoices and compliance reports. Bidders should include detailed financial proposals aligned with these terms.

Documents 1

WZ Palanpore F and B 20260129.pdf

TENDER_DOCUMENT

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Eligibility Criteria

✓ Must have valid digital signature certificate compliant with the Information Technology Act-2000, Class-III.
✓ Must submit a non-refundable tender fee of ₹1770.
✓ Must provide EMD as specified in the tender documents.
✓ Must submit all required documents, including:

  • Scan copy of tender fee payment receipt.
  • Scan copy of EMD payment receipt.
  • All other documents as per tender conditions.
Qualification Criteria Details
Financial Capacity Minimum turnover of ₹50 lakhs in the last financial year
Experience At least 2 years in shelter management or social services
Certifications Valid registration certificates and licenses

Note: Bidders failing to meet these criteria will be disqualified from the process.

Bidding Process

Process Timeline

1. Preliminary Stage
2. Commercial Stage

Required Forms

Preliminary

SMC etender 100 per EMD and Tender fee

User Defined Template-Standard

Required

Commercial

SMC UCD O and M of Shelter for Urban Homeless (SUH) PB

User Defined Template-Secured

Required

Required Documents

Stage - Preliminary Stage

1

Scan Copy of Tender Fee

Required
2

Scan Copy of EMD

Required
3

Scan Copy of all required documents as per tender condition.

Required

Frequently Asked Questions

Key insights about GUJARAT tender market

What is the main objective of this tender?

This tender aims to select qualified organizations to operate and manage shelters for urban homeless individuals in Surat under the DAY-NULM scheme, ensuring safe, hygienic, and accessible facilities.

What are the key eligibility criteria for bidders?

Bidders must possess a valid digital signature certificate, submit the tender fee of ₹1770, provide EMD, and demonstrate experience in shelter management or social services with appropriate documentation as specified.

How can I participate in the bidding process?

Interested bidders should download the tender documents from the official portal, prepare their technical and financial bids, and submit them electronically before the deadline of 16th February 2026 at 6:00 PM. Ensure all required documents are uploaded correctly.

What is the estimated project value and scope?

The total estimated value is approximately ₹34,07,616, covering infrastructure, staffing, amenities, and management for two shelter locations with a combined capacity of 696 beds in Surat's West Zone.

Who can I contact for support or clarifications?

You can contact the Asst. Muni. Commissioner at 9724345560 or email [email protected]. Support sessions are also available at (n)Code Solutions, Ahmedabad, every Saturday for bidder assistance.

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