Indian Army Department Of Military Affairs High End IT Equipment Tender North 24 Parganas West Bengal 2026 ISO 9001

Tender Overview

The Indian Army, Department Of Military Affairs, invites bids for a broad range of high end IT hardware and peripherals in NORTH 24 PARGANAS, WEST BENGAL. Bid categories include HIGH END DESKTOP PC, UPS 600 VA, SCANNER, SERVER, FIREWALL, NETWORK ATTACHED STORAGE, PROJECTOR 4K, KIOSK TOUCH SCREEN, and VISUALIZER, spanning 9 total items. The procurement carries an EMD of ₹75,652 and features a quantity option clause allowing up to 25% increase during contract execution. ISO 9001 certification is mandatory for bidders or OEMs, and an escalation matrix plus toll free support are required for service. The buyer reserves delivery flexibility tied to order quantity changes and currency of contract delivery timelines. This tender targets organized supply, installation, and ongoing service readiness for critical defense-grade IT infrastructure. Unique aspects include the explicit option clause for dynamic quantity adjustments and strict quality/supported service criteria.

Technical Specifications & Requirements

• Product scope includes: HIGH END DESKTOP PC, UPS 600 VA, SCANNER, SERVER, FIREWALL, NAS (NETWORK ATTACHED STORAGE), PROJECTOR 4K, KIOSK TOUCH SCREEN, VISUALIZER.
• EMD: ₹75,652 (cash or bank guarantee as per tender terms).
• Standards/Certifications required: ISO 9001 certification for bidder or OEM.
• Service expectations: Escalation Matrix with telephone numbers and a dedicated/toll-free service line.
• Quantity flexibility: up to 25% additional quantity at contracted rates; delivery period adjustments based on the extension formula.
• Documentation emphasis: PAN, GSTIN, cancelled cheque, EFT mandate, and vendor-code related requirements.
• BOQ includes 9 items, though specific item quantities are not disclosed in the data provided.
• Location/coverage: procurement intended to support Indian Army IT infrastructure in WEST BENGAL.
• Delivery/commercial terms will follow the option clause, with delivery start aligned to last date of original delivery order.

Terms, Conditions & Eligibility

• EMD: ₹75,652; bidder must meet financial and non-liquidation criteria.
• ISO 9001: bidder or OEM must hold certification.
• Documentation: submit PAN, GSTIN, cancelled cheque, and EFT mandate certified by bank.
• Support: provide escalation matrix and dedicated toll-free service contact.
• Quantity flexibility: option to increase quantity by up to 25% during contract inception and during currency with adjusted delivery timelines.
• Compliance: bidders must not be in liquidation or bankruptcy proceedings; provide undertaking to this effect with bid.
• Delivery: delivery period extension calculated via the formula (Increased quantity ÷ Original quantity) × Original delivery period, minimum 30 days.
• All terms governed by Buyer Added Terms and Conditions; bidders to comply with all listed clauses.