GEM

Indian Army Microsoft Office 2021 Pro & Antivirus Total Security Tender 2026 - Software Supply & Installation

Bid Publish Date

09-Jan-2026, 1:14 pm

Bid End Date

19-Jan-2026, 3:00 pm

Progress

Issue09-Jan-2026, 1:14 pm
AwardPending
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Quantity

6

Category

Microsoft Office 2021 Pro

Bid Type

Single Packet Bid

Tender Overview

The Indian Army invites bids for the procurement of Microsoft Office 2021 Pro and Antivirus Total Security (1 year, 1 user). The scope includes supply, installation, testing, commissioning, and operator training, with post-delivery inspections conducted by a buyer-appointed board. The contract covers warranty during the warranty period and mandatory GST-compliant invoicing. The bid allows quantity adjustments up to 25% during and after contract award, at contracted rates, ensuring flexibility for demand fluctuations. Installation responsibility lies with the supplier at the consignee location with no extra charges. Unique terms emphasize on-site installation certification and warranty documentation.

Technical Specifications & Requirements

  • Product/Service: Microsoft Office 2021 Pro license and Antivirus Total Security (1 year, 1 user) license
  • Scope: Supply, installation, testing, commissioning, operator training, and statutory clearances if required
  • Delivery & Installation: Installation at consignee site; no additional installation charges; warranty during warranty period; cert upload for installation and warranty
  • Compliance: GST invoice submission with GST portal payment confirmation; OEM/Authorized dealer in India for imported products with service support
  • Inspection: Post-receipt inspection by buyer's board; pre-dispatch inspection not indicated
  • ATC Clauses: Warranty period, on-site installation responsibility, and documentation requirements
  • BOQ: No items listed; scope defined in terms and conditions
  • Delivery Period: Calculated per option clause with minimum 30 days for extended delivery, if exercised

Terms, Conditions & Eligibility

  • EMD: Not disclosed in tender data; bidders should prepare standard bid security per agency policy
  • Delivery Terms: Delivery starts from the last date of the original delivery order; option to extend delivery as per quantity adjustments
  • Payment Terms: GST-compliant invoicing; payment terms aligned with GeM portal processes
  • Warranty & Support: Software warranty during the warranty period; on-site installation responsibility at consignee location
  • Documentation: GSTIN, PAN, OEM authorization (for imported products), installation/warranty certificates, and technical compliance documents
  • Inspection: Post-receipt inspection by buyer-appointed body; pre-dispatch inspection not applicable
  • OEM/Service: Imported products require registered Indian office for after-sales service
  • Other Clauses: Generic ATC terms on quantity variation (±25%), extended delivery periods, and requirement to upload installation certificates

Key Specifications

    • Product/Service: Microsoft Office 2021 Pro license
    • Product/Service: Antivirus Total Security license (1 year, 1 user)
    • Scope: Supply, installation, testing, commissioning, operator training
    • Delivery: Installation at consignee location; no additional charge
    • Warranty: Warranty period to be observed (digital certificate to be uploaded)
    • Compliance: GST invoice submission and GST portal payment confirmation
    • OEM/Support: Imported products require Indian unit for after-sales service

Terms & Conditions

  • Quantity may be increased/decreased by up to 25% at contract execution and during currency

  • GST-compliant invoicing with GST portal payment confirmation is mandatory

  • Post-receipt inspection to be conducted by buyer’s board; pre-dispatch inspection not specified

Important Clauses

Payment Terms

GST-compliant invoicing via GeM portal; payment processed per standard government procedures once GST invoice and payment confirmation are verified

Delivery Schedule

Delivery period starts from the last date of the original delivery order; option to extend as per 25% quantity variation clause, minimum 30 days extension when applicable

Penalties/Liquidated Damages

Not explicitly stated in ATC; implied need to adhere to delivery timelines to avoid LDs as per standard GeM terms

Bidder Eligibility

  • Authorized supplier of Microsoft Office 2021 Pro licenses and antivirus software

  • Ability to install software at Indian consignee locations with on-site support

  • GST registered with GST invoicing capability and GeM portal integration

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates in software licensing or IT procurement

4

Financial statements or minimum turnover proof (if requested)

5

EMD deposit documentation (as per agency policy)

6

Technical bid documents demonstrating license sources and compliance

7

OEM Authorization/Authorized Dealer certificate (for imported products)

8

Post-installation warranty certificate or equivalent

9

GST invoice sample and GST portal payment confirmation screenshot

Frequently Asked Questions

Key insights about UTTAR PRADESH tender market

How to bid for Microsoft Office 2021 Pro in Indian Army tender

Bidders should submit GST-compliant invoices, OEM authorization, installation certificates, and warranty documents. Ensure GeM portal registration, provide installation at consignee locations, and confirm post-receipt inspection readiness. Include optional quantity variation compliance and warranty coverage details in the bid.

What documents are required for this software tender in Army procurement

Required documents include GST certificate, PAN, OEM authorization, installation/warranty certificates, technical compliance documents, and GST payment confirmation. Also provide experience certificates in software licensing and evidence of after-sales support capability within India.

What are the delivery and installation requirements for Army software

Delivery must occur at the consignee location with on-site installation at no extra charge. The vendor must upload installation certificates and warranty documentation. Post-receipt inspection will be conducted by the buyer’s board to accept the software after installation.

What standards or certifications are required for imported software

Imported software requires an Indian registered office for after-sales service, with OEM authorization. Invoices must be GST-compliant, and the vendor should provide warranty and installation validation as per ATC terms.

What is the EMD and how to submit it for this bid

EMD amount is not disclosed in the tender data; bidders should follow GeM/organization policy to submit the bid security. Ensure payment proof and related security deposit documents are ready during bid submission.

What is the post-delivery inspection process for the software

Post-receipt inspection is conducted by a buyer-appointed board before acceptance. Pre-dispatch inspection is not detailed in ATC. Vendors must be prepared to demonstrate installation success and license activation during inspection.

How to ensure GST invoicing and payment in this Army procurement

Submit a GST-compliant invoice with portal payment confirmation. Ensure the invoice includes GSTIN, tax details, and the corresponding GST portal screenshot. Payment will follow GeM/government payment cycles after verification.

What is the scope of supply for this tender in the Army

Scope includes supply, installation, testing, commissioning, operator training, and providing any required statutory clearances. OEM authorization and warranty documentation are mandatory, with post-installation validation by the inspecting board.

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